Perhaps being a bit generous. Not as clean as one would like. Trying to get to 85 characters...read more

The person giving massage through a fit when she only got a twenty dollar tip for a $50.00 massage…read more(30 minutes) and kicked me out. I will never go back there again. I guess I have to give it one star. Stay away from this place.

I was in the area and needed a massage and found this place. They did a great job on the massage…read moreand the staff was friendly and helpful.

I went here about two years ago. Dark, dirty and dingy, I was still willing to give it a chance…read more That is until I went into the restroom where I found generations of cockroaches... Dead great grandma, large living grandpa, mom, dad and lots of babies. I made up an excuse and got out of there as quickly as I could.

I go to BJ for a full-removal wax. And I extremely recommend seeing Beckah. Last visit, I saw…read moreAshley and it was the worst experience I had ever. Her pulls were hesitant, making the experience more painful and stressful. She was also very messy with the wax. She got some on my dress and when I got home, there was large chunks of blue wax still on me. It was painful pulling it off myself. I was very disappointed with the visit. Whatever you do, do not see Ashley when you want a wax!

This was my first visit to BJ Grand Salon and Spa. I relocated to Springfield from Sacramento last…read moreyear and have been searching for a new "home" salon. Bella went above and beyond to make me feel comfortable! She exhibited incredible attention to detail and after one look at my inspo pic went straight to work and nailed it! She had her work cut out for her (I have long thick hair) but she worked efficiently and was so kind throughout the whole process. Bella is a master of color theory and was able to perfectly tone my brass to a beautiful cool tone ash. I am seriously impressed and so grateful for the upgrade Bella delivered!

i love this place. it is the best crystal store in springfield in my opinion. they always have new…read moreinventory and the ladies that work there are friendly.

I have never gone in for hair needs, always for the items in the front of the shop. Paintings,…read moredream catchers, lotions, jewelry, they have /have had it all. You never know what you might find!!

They have a sign out front that says "walk ins welcome" but they do not have the staff or resources…read moreto accommodate walk ins.

I visited KM for the first time today and got assigned to a stylist named Brenna. She was great! I…read moreabsolutely love my cut and feel like she did a great job of framing my face and listening to what I wanted. The salon was clean and the front desk was friendly as well. I will definitely be returning!

I had a perm done here and it ruined my hair. My hair is all frizzy and looks so dried out. The…read moreperson was supposed to be the perm queen but she did an awful job and charged me $90.00. I also went to her for a regular wash and style. I never had a hair dresser wash my hair and then put me under a hair dryer and then style with a curling iron. I believe this method of doing hair also contributed to my dry and frizzy hair. I guess she was too cheap to use moose and to lazy to use a blow dryer. I never received any services that were worth the money that I spent at KM Salon. I would not refer anyone to this hair salon.

Took $120 from my wife, who has a terminal illness, bought her a birthday gift card…read more She declared bankruptcy and closed business to keep everyones money. The decent thing would be to refund ALL UNUSED GIFT CARDS BEFORE CLOSING BUSINESS! Shady business lady, who should have known better and been ashamed after years of business. Bet everyone who were supporting your business for years really love you now. You should be ashamed.

I had made an appt for a massage and on the day of she cancelled an hour before my appt. I…read morerescheduled, things happen I understand. The day of my next appt and she again cancels about an hour before the appt because of an emergency with her son. again I get it, emergency's happen. I was told she would call me and reschedule. that was October 6th. I'll add I had to pay a deposit of $35.00. I have not received a call back nor have I gotten my money back. I have sent an e mail requesting a refund, which has not been answered. I'm disappointed that I thought I found a massage therapist but apparently she doesn't want new clients.