First of all, I want to start off by saying their store hours are absolutely incorrect. So me…read moreracing here to be here before 5:00 and trying to make it which I did make it only to find out they close at 4:00 without telling anyone. The whole reason I came here was I was trying to purchase because I adopted an entire nursing home and needed to buy gifts for everyone. It's not only extremely disappointed beat but now I have to figure out how I'm going to afford 30 Christmas gifts for elderly nursing homepatients that have no families. So thanks a lot Brothers. Not very brother like plus I am not going to be able to make it any other Thursday till Christmas which happens to be their dollar day. So the value I'm sure it's great. But the fact that they can't even update their own business and waste people's time. And my valuable time, especially when I am volunteering and giving so much to the community is ridiculous. I will never come here again and I will not recommend them.

Great store! I go weekly to see the new selection of deals! I purchased small items to larger…read moreitems $7 Saturdays curtains, rugs, lamps etc . GREAT DEALS!

Really clean and nice selection of products. They keep it fresh while keeping some of the best…read moreitems. If you want to skip the crowds, come early in the morning.

HEARING AIDS My third pair over the past 12 years. My dog…read moreate the first pair and the second pair lasted until I lost them The new ones are Jabra and are far superior than the previous pairs and cost less. I especially like being able to adjust them on my iphone for background noise. The audiologist was super with the testing and spent nearly an hour instructing when I picked them up. Over the years i've been back for adjustments and cleaning and very well treated. I can't see why anyone would go to another place for quality and service.

I come here all the time to get merchandise for my store. The owners are so friendly and nice. The…read moreprices are great and always have weekly deals. I would not go anywhere else.

The staff is always willing to help. There is a great variety of items. Everything is reasonably…read morepriced.

well i need to point out customer service is great right through to the owner Vince ...I've been…read morepurchasing willow baskets and supplies for over 25 yrs and fell upon Dealers Discount a few yrs ago and have saved alot of money over the years quality is a 10 and shipping is reasonable!! So very pleased ifound and am doing bussiness w/this wonderful company!!! Maria Lattanzio House of Bari Inc Syracuse NY

Love this club, Very clean Covid conscious environment. Staff is above and beyond friendly and…read moreknowledgeable I won't go anywhere else

I signed up for a membership in January 2020. The salesperson said the actual store was scheduled…read moreto open six months later in June 2020, however if I signed up now the memberships annual renewal date would begin in June 2020 and expire one year later. Even better, the salesperson said we could shop online at BJ's.com or the other store in Madison Heights until the Chesterfield location opened. I went and checked out the Madison Heights store. Very nice. Basically it's very similar to Costco. Friendly staff. Good meat selection. Nice beer and wine prices. Marginal produce. More national brands than Costco and a much better gas rewards program. Overall I'm pleased with the store. So about three weeks later the membership cards and documents arrive. The membership expiration date was listed as February 2021. This was not consistent with what the salesperson said and not prorated to reflect the anticipated Chesterfield store opening date. So I call BJ's customer service hotline. No one answers. I'm placed on perpetual hold. I sit there paying for a membership on a store that hasn't even opened yet and a customer service line that no one answers. The next day I call again, after 17 minutes on hold I get a human to speak with. They tell me no problem, when the Chesterfield Store opens go wait in the customer service line and they'll change the membership date to reflect the actual store opening date. Typical hawkish East-Coast customer service, putting the onus on the customer to fix the situation. Note to management, I see a culture clash brewing. The Midwest people don't like a Jersey attitude. Even worse, some days later, I place an order on BJ's com. The product arrived damaged. Seriously damaged. The item was shipped in a thin box that was packaged amateurishly. Why on Earth would anyone use this box and packaging to ship a heavy fragile item? It was like the warehouse clerk was being deliberately passive-aggressive to damage the item. So I call the customer service line. Again no answer, perpetual hold. I ended up calling my credit card company, they took care of it quicker than BJ's did. Based on my experience, the actual retail store was nice. Everything else? A clown show.

It is a costco. Huge parking lot, lots of people driving in it. The entry area gets a little wacky…read morefrom being oddly shaped and so many people using it. Plus the card scan to enter slows everything down. Inside is a pretty standard layout. Bright. Clean. Well organized. Staff is great. The customers who are not born American are not great, and there are a lot of them at this store. Many, perhaps as many as 10%, are passively hostile or obstructionist. That is the reason for the down vote of one star.

Costco Business Center is always well-stocked and perfect for bulk shopping, especially if you're…read morerunning a business--but wow, the gas station is an absolute madhouse. Every time I come here, the gas lines are extremely long and disorganized. It feels like chaos trying to navigate through the pumps, with cars coming from every direction. You definitely need patience (and extra time) if you plan on getting gas here. That said, the store itself is exactly what you'd expect from a business Costco, great selection, efficient for bulk buying, and worth the trip. Just be prepared... the gas station is another story!

Amazed by the size of the warehouse…read more Reasonably priced, wide selection of restaurant ware and equipment. From spoons by the dozen as low as $3, pans for $7 each, 3 door fridge for less than 5k etc Well organized display. Helpful and friendly staff. Gives honest advice about quality and warranty of the brands. Highly recommend for starting and existing restaurant owners and staff.

I don't own a restaurant - I'm just a hobby baker…read more I went here to get an item, but when I got here I checked the website and it said "out of stock." I asked a cashier; she looked up the item and grabbed one from the back. Glad I asked!! The store was clean and staff was friendly.

My husband and I were shopping for two new ceiling fans. We looked online because it's so…read moreconvenient. But I was driving by Michigan Chandelier and decided to go in. The benefit of using a Michigan Chandelier is that they knew all of the questions to ask so we had all the parts to install the fans when they arrived. We needed special ceiling mounts for a sloped ceiling and unique downrod's. And, the prices were exactly the same as online!! This really emphasized the benefit of using a local store. The customer service is amazing! I would definitely recommend them to anybody looking for beautiful fans or lighting!

I drove over an hour to get to the Michigan Chandler store. The store is permanently closed.read more