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    Retro Tech Rv

    5.0 (1 review)
    Closed 7:30 am - 8:00 pm

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    RV repair

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    10 months ago

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    Ask the Community - Retro Tech Rv

    Overweg Repair - Auto Technician Cody

    Overweg Repair

    (22 reviews)

    My husband and I were traveling across country pulling our travel trailer from Illinois with…read moreCalifornia to be our final destination. We had a little mishap with our camper rubbing a curb stop at a gas station. We thought the damage was merely cosmetic. However, a few hours down the road, we had a tire blowout. We called roadside assistance, got the tired exchanged, new tire put on, and back on the road again to our first stop in Sioux Falls, SD. Next morning, we get on the road again, only to blowout the same tire!! At this point, we realized something more was wrong. Luckily for us, we were only a mile east from the exit for a very small town in SD called Kimball. While we were waiting for roadside assistance to arrive, a nice gentleman driving a van that advertised Overweg Repair stopped to see if we needed any assistance. We assured him we had assistance on the way, but thanked him for stopping to check on us. His shirt said his name was Dan. We later discovered he was the owner of Overweg Repair. When we realized that our front axle was most likely bent, we knew our journey could not continue until it was repaired. We limped into a little parking lot-like campground in Kimball called Parkway Campground, and gave Overweg Repair a call. Troy from there came to where we were, took a look at the camper and confirmed we needed a new axle. He went back to shop to see if he had what he needed to replace it. He called within an hour to see if we could come at 8am the next morning to get the work done. We were ecstatic! They did the repairs and had us back on the road before noon!! We couldn't believe it. We were so worried it would take days having to wait for parts to arrive. And the cost was extremely reasonable. Thanks to the team at Overweg, we were able to get back on the road quickly and continue our cross country journey vacation. We are so grateful. We would like to thank Troy, Corinne, and Tanya for all their assistance. They were awesome!

    They were able to get us in and out quick after some of the tread came off one of our trailer tires.read more

    A & R Truck Equipment

    A & R Truck Equipment

    (9 reviews)

    Francis picked me up in Kimball and drove me and my car to Sioux Falls. Not only was his service…read moregreat, his company on the drive was fantastic too! He went above and beyond in helping me once we got to the dealership in Sioux Falls too. Thank you!!

    Do not, I repeat, Do not go here. Literally go anywhere else but here…read more Our bus was flooded, and we had to call someone to get it towed. A&R were the only ones we could get a hold of to help us at the time, and they came out when they could do get the bus out. The towing process was smooth, and those two men were very nice and did their job great. Then, everything changed. We followed the bus to the shop, and we headed in to talk to someone, figure out how much we owe and pay the bill. You know, normal things that you would do once you were provided a service. So we go inside the shop, and stand there for a while without anyone saying anything to us. Then someone asks what we need, and we let them know we are the bus people. One woman says "I think they are outside working on stuff still, and they will be inside soon". Then sits down and continues working. We sit there for probably 30-40 minutes without a single person saying anything to us, updating us on anything, or giving us ANY ANSWERS whatsoever. Then, a man comes out from the back. I read his name tag, and it happens to be the same name as the owner. I assume since he owns the business he would probably help us. He sits there staring out the window for a while, and then says "so you're the bus people, huh". We respond, and think ok someone is going to explain something. Then he kind of just sits there and says "yeah, that's what happens." Doesn't really say anything to us whatsoever. We inquire about the bill and his response "I still gotta work that out". So we ask about getting the water drained, and someone to check on the fluids. We ask him if they have time tomorrow to work on this, because it is urgent to get the fluids looked at before the engine is worthless. He assures us he has room for us and tells us he can squeeze us in to look at the bus the next day. He starts typing stuff on the computer, and doing things. We are thinking, oh he's probably trying to crunch the numbers to let us know how much we owe. . . then he helps 2 customers right in front of us, as we continue to wait. It's almost like he didn't want us to know anything, and we had to twist his arm to get any information. We have been sitting in there for about an hour at this point, maybe more. We go outside because we are confused, and want to even see where our bus is. So we go outside and are talking about what the hell is going on. Then the door shuts, and the owner is LOCKING US OUT. Yes, locking the door. So we ask where the bus is, and he says "I think it's across the street". He thinks its across the street? We ask about coming back tomorrow, and he tells us yes, come back tomorrow. This feels like an episode of Punk'd. It's unbelievable. So we are so tired, and sick of this guy we walk across the street, and still can't seem to find our bus. So we have to call him, again. Basically begging for answers at this point since that's difficult to give someone. He tells us the bus is locked behind a gate. Hmm, that's weird considering we never gave consent to that, asked you to do that, were told you were doing that, and have no access to all of our stuff inside. (We live in a converted school bus, and our lives are inside. You would think he would at least tell us this information so we could grab some things before going to our hotel). So he tells us someone can come unlock it. We wait, and nobody comes. So we have to walk back to the shop, and get on the of the people that helped tow us out to unlock the gate. (I am not making this up, this is all real) He unlocks the gate, and we go get some stuff out of the bus that we need. At this point its utterly shocking the way we have been treated, and it doesn't even feel real. So we go back to the hotel. The next morning my bf goes to talk to the owner, and HE IS OUT OF TOWN. The same guy that JUST told us to come back in the morning, and JUST told us that he would help us with the bus, and he had time to look at it. Everyone in the office starts laughing and making jokes about how they thought our bus was going to be dumped, and they didn't know we still wanted it. Literally the most unprofessional thing I have ever heard in my life. So my boyfriend is fed up, and comes back to the hotel to let me know what happens. We end up calling another mechanics shop, because at this point we don't want them near our bus, and we want our stuff away from them. They still don't have a bill for us at this point, which is insanity. So we arrange something with another shop. We have to walk back to the shop a 3rd time and this time we have to demand our bill, and get our bus out. The lady that was there was unsympathetic, didn't seem to care about us at all, and seemed extremely bothered that we even approached her. We tell her that we are not messing around anymore, we need our bill, we need it now, and we want our bus off of their property. Long story short, we had another company tow our bus off their property. CRIMINALS. Do not go.

    Retro Tech Rv - rvrepair - Updated May 2026

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