Doctors are very professional and listen to the patient. Office staff are very efficient and…read morepremises are very clean and comfortable

New in town. Came here for medical so need an MD with my eye appointment. Scheduled with Dr Aiello…read more We are so pleased with him. He is professional, courteous and knowledgeable. The staff is friendly and helpful when asked. Note: Dr Aiello does not perform refractions. That is done by the optometrist. (That's the only frustrating part of this office. You must schedule a second exam for glasses prescription. It is required.) Overall, good Dr, and we will return.

I had cataract surgery on both eyes, two weeks apart, and I am happy with the results. I felt no…read morepain during or after surgery, including no pain from I.V. needles. I had never been under anesthesia before, but everything went smoothly. My surgeon was Dr. Wallmann. He and all the staff were attentive, meticulous, and pleasant. Many thanks to everyone! After surgery, I felt mild pressure in the eye and had mild bloodshot which went away. I had occasional episodes of scratchiness, but it has mostly gone away. When they remove your eye patch, they will give the patch to you and it can be used again. You will need tape, which you can buy at the 99-cent store and at any pharmacy. You will need wrap-around sunglasses, which you can buy at Walgreen's for $14.95 to $19.95. You will need lubricant eyedrops, which you can buy in a twin-pack at Walmart for $10.83. If you need readers, you can get nice ones at Walmart for as little as $5.88 (women's). My personal advice (not intended as medical advice) -- follow the pre-op and post-op instructions, and take your meds as prescribed. Call them if you have any concerns after surgery. They are there to help. Get some rest. Thanks again to everyone at Southwestern for my new world of vision and color.

After waiting for almost a hour for my appointment then they wanted to do my eye test again which…read more was done a couple of weeks ago before. After I declined to have it done I asked how long before I see the eye doctor to go over my CT head and neck scan. They said there was two other people ahead of you still. Are you kidding me! Never have I experience a hour plus, maybe two hours of waiting for a appointment. I canceled the appointment and left. No call back from them at all which tells me the patient is of no importance.

Who would have thought a legit LASIK place would exist in the Valley?…read more I was born and raised in LA, and if there's one thing I've learned about the Valley... it's that finding a good doctor sometimes feels like winning the lottery. Because of that, I usually don't even bother seeing doctors locally -- it's just too hard to find someone who actually cares. I've wanted LASIK for YEARS. But every single time I planned it... I was pregnant. ‍ Timing is everything, apparently. Before finally committing, I went to two consultations in San Diego -- one at LASIK MD (which is now closed) and another in La Jolla. Both quoted me around $5k-$6k. After doing what can only be described as FBI-level research (Reddit, reviews, forums, probably a conspiracy board or two), I discovered that one of the best LASIK doctors actually works out of the Valley a few days a month. Wait... what?! In this Valley? I went in for my free consultation with Patty, who was super helpful. She explained that the actual surgery is done in San Diego, but all the pre-op and post-op appointments can be done locally in the Valley. Honestly, that's a perfect setup. Let's be real: this is LASIK. If someone messes up even a little... you go blind. So saying I did "extensive research" is an understatement. I read horror stories, success stories, stories about people seeing halos, UFOs, their ex's red flags -- everything. Surgery day came and... zero wait. None. I was shocked. The procedure itself was painless and took maybe 3 minutes. I've had longer Starbucks orders. For context, I was considered legally blind before. I've worn glasses since I can remember. Now I have perfect vision and it still feels weird. I keep reaching for glasses that don't exist anymore. No more wiping oily fingerprints off my lenses thanks to my kids. No more foggy glasses. No more smudges. No more "where did I leave my glasses" panic at 6 AM. Huge shoutout to Dr. IP and his team. I never had to wait, the staff was amazing, and the entire process was smooth. Also... why don't they advertise this more?! This is honestly life-changing. Best part: No side effects. No pain. No dry eyes. No more astigmatism. No light sensitivity. I took a nap after surgery and about 4 hours later I could already see pretty clearly. The next day it was even sharper. Imagine waking up and just... seeing. No glasses. No contacts. No squinting like a confused raccoon. 10/10 would laser my eyeballs again.

Making an appointment doesn't matter because it takes ages to get seen. They're not very…read moreprofessional and treat their patients like cattle. I got a prescription for my severe dry eye, but they made a mistake with authorization so I wasn't even able to get the medication! Furthermore, the person that handles the prescriptions left early so I couldn't rectify then situation. Thanks a lot! The person that administered the eye drops for dilation also put way too much in and I wasn't able to get anything done the entire day. Everything about this place sucks and I'm never going back. I'm not letting anyone in my family go here either.

The actual visit was okay at best (you're going to have a tele-med conference, not an actual…read morephysical optometrist). It was everything after that was an absolute nightmare. I've had an open statement for A YEAR because they failed to take in my inusrance properly. I've provided it over 3 times and still they claim they do not have it on file! What happened at the appointment? Why did I give the lady at the check-in my insurance card if she wasnt going to input it properly? The worst part is you HAVE to dispute this over the phone because the office refuses to help you. I've called again and provided my insurance information AGAIN. Let's hope it sticks this time. Worst customer experience. I won't be returning.

Excellent professional service and friendly and competent staff. Caring and friendly.read more

Ryan McKinnon, M.D…read more If you're reading this to determine if Dr. McKinnon is a good eye surgeon, my experience with cataract removal and lens replacement was excellent - not one hiccup. He and his staff are the best, no matter the clinical setting, office, or surgery. If you want to know why I feel this way, read on. My first ophthalmologist left the group. Dr. McKinnon was hired and became my eye physician. On my first visit with him, I asked how he came to be hired by the group. He replied personably and professionally, with a transparent smile, and, perhaps because I explained to him that I am mildly hearing impaired, an articulate voice and direct eye contact. Presurgery, I was concerned that I would be awake for the procedure. Forty years prior, I had been awake for eye surgery. It was an awful experience. However, I was assured by both of Yuma Regional's anesthesiologists that it would not happen and that I likely wouldn't remember the procedure. Thankfully, I did remember both surgeries. I remained aware but incredibly relaxed throughout both surgeries. Forty years as a mental health therapist, I am an observer, and I thoroughly enjoyed observing the surgical team, from prep to post. However, after the second surgery, I did take an hour's nap post-op. And it was a good one! The staff wanted me to rest and never rushed me. After retirement, I took up photography, a hobby that blossomed into a second career. But my vision seemed to be getting worse by the day. A few weeks prior, I was hired to do the photography for a book. I worried the surgeries might interfere with my obligations. But they didn't. The day after the first surgery, I did my first shoot without an eye patch. I could see better than when I was a young adult. Colors were bolder and in more shades than I had ever remembered perceiving. And the second surgery returned my full vision, including the peripheral and a greater sense of depth. Although I had elected to correct my vision for distance rather than reading, I can now see for both. I require glasses for the fine details of photography, but believe it or not, I am writing this review on my cellphone without visionwear! I delivered on my employer's expectations. Even better, I was hired for another project by a second employer. Am I satisfied with the services I received from Dr. Ryan McKinnon and Yuma Regional Medical Center? You betcha!

i had lasik done , and it was quick and painless. so glad i had it done with Dr .Aiello…read more he is very nice and professional

From the owner: Arizona ophthalmologist Dr. Patrick Aiello is a trusted eye surgeon who is regarded by his patients…read moreas a skillful and compassionate doctor. Dr. Aiello has lived in Arizona since 1992 and is regarded as one of Arizona's leading ophthalmologists and eye surgeons. He specializes in cataract surgery and general ophthalmology and has performed more than 15,000 surgeries. To see a complete list of Dr. Aiello's achievements, view his curriculum vitae online.

Thank you Melissa for your patience and kindness. She heard my frustration and found a solution to…read moreget my contacts straighten out. Kathy the manager has been so kind and patient and following up with me with status of my contacts. Thank you both!

Great place. They helped me repair my glasses without charge. Very good service. Not lot of choice…read morefor men but lots for women.

Dr. Elliott H. Snyder at the Aiello Eye Institute in Yuma has been my primary follow-up doctor for…read moremy eye care since recently undergoing cataract surgery in both eyes. He has been particularly meticulous with my prescriptions for progressive lenses as I have severe stigmatisms in both eyes requiring prisms in both lenses. I let him know ahead of time that I have always had prisms so that would be addressed foremost. He has given me very sharp 20-20 vision in both eyes with no shadows or double images. I have also dealt with a couple of eye pressure spikes since the cataract surgery and he has immediately addressed those issues, even making himself and a technician available on a Saturday follow-up when the clinic is normally closed. I'm a happy camper!

I would not recommend this doctor because of my only experience with him at the Aiello eye clinic…read morein the Foothills. I went for a simple eye exam to get a prescription for new glasses. I left with the prescription after receiving a hurried exam. When I took my prescription to the glasses dispensary I asked how much extra $ for prism that I was accustomed to paying. They told me that my prescription from Snyder had no prism. Had I not asked, I would have been out several hundred. I went back and they did another exam and corrected my RX. A very negligent error.

Dr Tom is the best. He always takes time with us. You get an excellent exam. This is a great office…read morewith an outstanding staff. We highly recommended him