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RestoreWell

5.0 (2 reviews)
Open • Open 24 hours

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2 years ago

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Edohamen E.

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2 years ago

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Edohamen E.

Thanks so much for the feedback. We truly appreciate your review!

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The Brothers that just do Gutters

The Brothers that just do Gutters

(6 reviews)

We are having an issue with this group. Our Richardson home has a very steep roof, and we had water…read morerunning out over the gutter onto the front walkway a few feet beyond our covered front porch with any heavy rain. They suggested a diverter strip. We agreed, and paid for the installation. When, sometime later, we finally got a good, hard rain, the water came up over the gutter again, but not where it used to. Now it comes over the gutter onto the covered porch, right in front of the front door! We believe the diverter was not positioned quite right. It does not have an end on it, and it does not go all the way to the end of the short gutter line it is attached to. We called the company the day after the heavy rain with our issue. They came out promptly, but all they would offer is a major redo of our front gutter system. We are not in a position to do that right now. We told the owner of this group that we just want the diverter extended to the end of that short gutter run, and an end cap of some sort put on it at the end where it is directly over the front porch. We said we think this is a logical next step to try, and that we fully expect this to come at an additional charge to us. We were simply told they "cannot do that". (Of course they can.) We explained that the current situation is much worse than what we started with, and if they cannot/will not do what we think is likely to help, that the diverter needs to be removed. Having a very large amount of water coming down on our front porch right in front of our front door is not OK! The owner wrote in one email that he was being "yelled" at when he was here. Reading this was a total shock to both of us, and is absolutely not true. The gentleman was standing 20+ feet from us, and we live just one house in from a VERY noisy 6-lane road. If we were raising our voices at all, it was in the hope that he could hear us! We are both seniors with some hearing loss, so (as we further explained to him) possibly we do speak somewhat loudly, but "yelling"? Absolutely not. We have told the business owner we have no ill feeling toward his company and just would like to get this taken care of one way or the other (prefer to extend and cap the end of the diverter; or as a last resort, remove it). Now, they are not responding to our emails. We had one previous dealing with the group that turned out to be quite satisfactory. We guess they just don't want to be bothered with small jobs, but they should follow-up and make things right with a job they have already done and been paid for. Mr. and Mrs. J.G./Richardson

I cannot say enough great things about this business. They came out quickly, pricing was amazing,…read moreDerrick and Dominic were THE NICEST. I would most definitely recommend them!!! Thank you guys! God Bless!!

Steves Home Solutions - Happy customer in Frisco

Steves Home Solutions

(13 reviews)

It is SO rare to find people like Jantzen in any sort of home services business. He is incredibly…read moreknowledgable and can be counted on to give HONEST advice and guidance. His pricing is incredibly fair, and he's never going to push you to spend money you don't need to spend. Jantzen has spent SO much time talking through various roofing issues with me over the years, and not once have I felt the least bit of pressure from him to make a sale. EXAMPLE: We recently had a contractor's crew working on a small addition to the house, and while they were on the roof, they told us the entire roof needed to be replaced. They texted me some photos they took of the roof while they were up there as "evidence." I sent the photos along to Jantzen, and he set up a call with me and spent the better part of an hour talking through his analysis of the roof based on both their photos and his experience being up on the roof itself in the past. With all that time and effort, you'd think he'd be pushing us to have him replace the roof, but he literally told me that we did NOT need to replace it at this stage. He just wanted to take the time to make sure I fully understood the state of the roof and his reasoning. This was consistent with every experience I've had talking with Jantzen about questions about our roof. He takes the time to talk through all issues in detail; you will never feel rushed or feel like he has more important places to be. He is really and truly dedicated to making sure that anyone he works with receives his full attention and the highest quality service. Attached are some photos of a repair he completed last week, removing an old vent that had started to leak into the attic and patching the roof over the spot where it was. You can see how tidy and organized the work is. I didn't even ask him for step-by-step photos, but that's the sort of attention to detail you get with Jantzen. He knows we can't tell what's under the shingles, so this way we know exactly what was done. Again, his honesty is so refreshing in the home services world. I trust Jantzen completely with all roofing needs, and over the years, none of the work he's done has ever failed or needed to be redone. I can't imagine anyone who's worked with him would have anything but positive things to say about him. I will never work with any other roofing company as long as I own a house! If you've stumbled upon this Yelp page, this is the end of your roofing search, I promise.

Installed gutter guards. He did great, prompt work and was reasonably priced! You would not go…read morewrong hiring Steve's Home Solutions!

RestoreWell - windowwashing - Updated May 2026

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