We had an air hygeniest come out to our new home because of musty odors and her air samples showed…read moremold. I'd never dealt with this kind of issue, and emotionally, it's a lot, after having just purchased a home and then finding all these things wrong with it, worrying about the potential effects it could have on your family's health, not to mention paying for all these people involved to fix it. There's the air hygienist (who needs to retest, too), the mold remediation team, the air duct cleaners, water proofers, contractors to repair all the cuts in the house, and you'll probably want house cleaners, too, for good measure. We're talking thousands and thousands. When looking for mold remediation, I started with the list my air hygienist gave me and reached out to three companies who had the best reviews online. I'm so grateful First Priority was on that list. David was the only person who took the time to discuss the issue on the phone and help me try to understand what was going on. I felt immediately better just chatting with him. The others just scheduled times to come by and gave quotes, and during their visits, they couldn't answer basic questions ("I'm just a consultant"), or they were trying to upsell and get us to contract out the repair work when we hadn't even figured out the mold problem! I had to wait a while to get appointments but it was worth having someone who really understood my concern and took it as seriously as I did. David was sensitive to our budgeting issues and line itemed the invoice for us. I would 100% recommend First Priority to anyone seeking mold remediation.

I wish there were an option for 6 stars because that's what I would give David! He is an…read moreexceptional professional who genuinely cares and goes above and beyond for his customers. For those who have ever dealt with water damage and mold, you know it is an incredibly stressful situation that upends your life. So I wish we had met David under better circumstances, but I'm so glad we found him to do the mold remediation. His meticulous attention to detail, experience, and knowledge alone is enough to hire him, but in addition, he comes recommended by independent highly regarded mold testing/environmental professionals. In addition to all of the above, David is incredibly hard working and did everything he could to accommodate us. We have a lot of allergies in our family so David brought in an extra air scrubber and left all 3 air scrubbers with us to help us out during the re-construction process. He absolutely did not have to do that. He also didn't have to leave up the containment barrier for the re-construction phase, but he did. Because that is the kind of person he is! And because we were in such a bind, David put us in touch with folks to do the re-construction, etc. and helped us managed that process. He also answered ALL our questions promptly, even after he had completed the job. I do not frequently give such glowing reviews, but I truly simply cannot recommend David highly enough! If you want someone who cares and won't treat you like a number AND will do an exceptional job, call David. He will go above the call of duty to help you out.

From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

I never gave a time or date for the project but the reply was that they are "booked for this time"…read more Honestly they were better off not responding at all. They did come back to apologize for their quick response (dismissal) but by then I had went with a different company. EDIT: Thanks for the clarification from the business manager. This review was written months ago as soon as it happened and has been sitting in my drafts. Regardless I still don't appreciate the response.

After a leak caused significant damage to our kitchen and floors, we worked with Ruach on the…read morerestoration. Jed was very knowledgeable and helpful about the insurance claim, and stood by as we went through multiple rounds of estimates to get the appropriate funds from our provider. Once the work began, everything was as promised, and on or ahead of schedule. Highly professional and reliable. Would recommend to any friend or family member.

I was worried about mold so being able to start the mitigation right. turns out to be okread more

My HVAC vent had alot of condensation and water was running down the walls and ceiling. Alberto…read morecame out righr away to do an assessement and started mitigation right away and had all the equipment ready. I was worried about mold so being able to start the mitigation right after assessment was amazing. Melvin was very prompt about communicating with my insurance and took care of the back and forth communication throughout the process of getting the claim approved and paid. All in all, I was very pleased with the promt service and courteousness that the team at UWRG Sterling provided.

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

Hamilton's Unlimited was here before the plumbers and had my house back to normal in less than four…read moredays - including new drywall and paint. On a Sunday evening, a huge clog backed up the drain for both of my 2nd Floor bathrooms and the water ran down into my 1st Floor ceiling. I got the water turned off and called the plumber and Kevin at Hamilton's Unlimited. Since I also have a Powder Room on the 1st Floor, I told them both it can wait until Monday morning. Early the next morning the plumber called to say they were running ahead of schedule and asked if they move me up. Of course, I told them yes. By the time the plumbers got here (early), Hamilton's Unlimited had already removed all of the wet ceiling, disinfected the framing, set up fans and a dehumidifier, and hauled away the debris. As a bonus, having the ceiling open like that helped the plumbers determine where the clog was which saved me even more time and money. That afternoon, after everyone had left, I was sure I'd be dealing with this for a week or more. However, over the next 48-hours, Hamilton's Unlimited kept in contact with me, even stopping by, to ensure that the drying process was progressing to their liking. By Thursday afternoon - less than four days after the leak - they had installed all new drywall, sanded, and fresh paint on the entire ceiling and one wall. Done. Like it never even happened - only quicker and less painless.

Kevin had cleaned carpets for me and my daughter. He also, cleaned a sofa and a recliner. He was…read moreeasy to work with, offered us a good price and did a great job. I highly recommend him. Joan. Frederick, MD

Indoor Green Solutions saved my basement from mold I didn't even know existed. Their work is…read moreawesome and their customer service is even better. They walked me thru everything and made sure I understood. They seemed to really care about my air quality and health. Would highly recommend!!!

Didn't do the work that was promised and left me and my young children living in a house still…read moreriddled with mold. Recently they sent out a technician and my husband showed him the existing that anyone can see with the naked eye, he took photos and videos, stepped outside "to get a signal" and then he was gone. All communications from them stopped when I showed them proof of the job not done - proof from an independent mold inspection I paid for which confirmed existing mold and work not done. I'm not only very disappointed, but am very concerned about the health and safety of me and my children who have now all been living with unsafe levels of mold in the home, which they refused to properly treat. Do not recommend. Please save yourself the time, money and your health and do not hire this company. *UPDATE* After Flor's reply to my review posted on here, I reached out directly to her on our 23 polite email chain with me, my husband and my realtor, and have heard no response. We have attempted many times to work directly with you all since the middle of July to have the mold removed from this house and we have yet to see any follow through or accountability. I have provided images of what currently still exists in our home, that my husband showed the last technician to come and also took video and photos, yet the response we received was there was no mold present.

excellent service. Work was very professional. Could not ask for more. Have used in the past and…read morewill continue to so

Rich is an amazing professional. He has been there for me through several water issues in my…read morebasement and is thorough, professional, and great dealing with insurance issues. He whole team looks out for your health and safety and gets the job done. I would recommend him to anyone with water remediation issues no reservations.