1. Restore It Restoration

0

Jefferson City, MO

Restore It Restoration

5.0 (1 review)
Open • 12:00 am - 12:00 AM (Next day)

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Response time

10 minutes

Response rate

100%

Services - Restore It Restoration

Mold remediation

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9 years ago

Business owner information

Photo of Lonnie B.

Lonnie B.

Mrs Parker, thank you for the kind words, we love our career.

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Bax Homeworks

Bax Homeworks

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Ian sent a crew out and they did a great Job painting my Garage and assembling two cabinets. The…read morework was much appreciated!

Do not hire this company! Dealing with them has been my families worst nightmare. We hired them to…read morere-build the old staircase in our home. That was almost 2 months ago. We have been left with a giant hole upstairs without a railing. So a cliff for our dogs and child to walk around. No temporary railing. No safety precautions. The staircase is usable (thanks to my husband's handyman skills). We had to order the stair treads ourselves because they forgot. My husband and I ended up staining the treads and painting the risers ourselves to hopefully get the project done. They contracted out for the railing. That company will not get back to us, but now the contactor with Bax said it's basically our problem now. So a project that was quoted to take a week, has now taken a couple months...still isn't completed. Might be three months. Our son is having surgery Monday, and this is the disaster we have to bring him home to. You really don't understand the value of a safe staircase until you no longer have one. Their employees had verbal arguments in front of us. Left angry with each other. The unprofesionalism has been jaw dropping. Bax, if you dispute this review, we have a binder full of pictures, paperwork, and all written interactions. We value honesty and hard work, this company is a prime example of the complete opposite.

Oxi Fresh Carpet Cleaning - Tough stains- no problem!

Oxi Fresh Carpet Cleaning

(9 reviews)

Being a contractor I know how important reviews are, so I make it a point to leave them. This is my…read moresecond negative review on a company. Normally if I'm unhappy with something I give the company a chance to correct it. Unfortunately since the owner refused to talk to me or call me back that cannot be done. When I scheduled an appointment I was given a quote that I as okay with. The technician showed up (refused to give name) with an attitude and started right in on upselling. Telling me that wasn't included etc. The only extra price I was given was for the closet I told him okay do it. Then he started going in on other things in an argumentative way. I told him if the price is going to be significantly higher than the quote we will go with someone else. The tech said he needed to make a phone call he comes back and says he is going to cancel. I asked why and he said something about the price. I asked what it would end up costing also stating that if he left I would leave a review. He about-faces and starts to walk off. I asked are you not going to do the job and he yells not if your going to leave a bad review. I then asked for his name, after asking if he is refusing to give me his name is states I'm the only Hispanic that works at the company. I then asked for his bosses name without answering he gets in the car and left. I called the only number I had which is an answering service in Colorado. The nice lady told me the owner will not be calling me. So now I'm trying to find another company All I wanted was the job to be done as they said. This has to be the worst ex I've ever had with a business. I do want to point out this review is about customer service/ experience not the quality of there work. I do hope they do better.

They did an outstanding job, the carpets look like new. They showed up on time, got right to work…read moreand completed the job in an hour and a half. Price was very reasonable. I'd definitely use them again and highly recommend them to anyone needing their carpets cleaned. Thank you for a great job.

Restore It Restoration - damagerestoration - Updated October 2026

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