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Restorative Health of North Georgia

3.5 (2 reviews)
Closed • 9:00 am - 5:00 pm

By appointment only

Services - Restorative Health of North Georgia

Weight counseling

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9 years ago

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Vitality Med Spa and Plastic Surgery Center

Vitality Med Spa and Plastic Surgery Center

3.7(63 reviews)
1.0 mi
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Coming in here is like walking into heaven, and working with Nurse Jaime is an ABSOLUTE DREAM!!…read moreFirst off, the facility is spectacularly decorated, cleaned to perfection, and the customer service is top tier, they make you feel comfortable and always ask if you would like refreshments, which is so considerate. Jaime is the most delightful person EVER! I have had a rough year with my symptoms and medical concerns going unnoticed, dismissed, or largely ignored by "professionals" at other facilities, that only wanted money and/or treated me as a number inconveniencing them. I have been suffering from stubborn Insulin Resistance after having an Ochratoxin A infection for the last 3 years, and nothing was helping my weight inconsistencies. The entire situation felt completely extremely hopeless and heartbreaking, as I never received the help or answers I deserved, no matter where I went, ruining my self-esteem beyond belief. Nurse Jaime changed that and has truly reinvigorated my hope in medical professionals after years of letdowns! She sat with me, and treated me like a human being that mattered; she was so expertly attentive, extraordinarily proficient, and heartwarmingly kind! My life feels FOREVER CHANGED because of her warmth and astute ability to analyze my condition along with my symptoms and expertly craft a plan unique to me and my history, that has been proven to be miraculously perfect! If you have any medical/aesthetic needs and are in search of a Med Spa, please stop by here, you will be well taken care of, and I hope you will have the fortune of working with Jaime as I did, along the line of your aesthetic journey. ***Nurse Jaime if you're reading this, you are AMAZINGLY PHENOMENAL, and people like you are needed in the healthcare field, and the world! I highly recommend this facility, 10000/10!!

I had an appointment with JAIME for Dysport and filler. I had a late onset inflammatory response in…read morewhich I had to seek treatment at an Urgent Clinic and subsequently the ER. I had severe redness and burning of my face along with intense shivering, chills and low grade fever when admitted to the ER. I was 3 weeks post treatment and I had large, firm nodules on both sides of my jaws with significant bruising to left side and moderate to mild on right side. I looked like a chipmunk storing food in my cheeks. I couldn't believe what I was going through. It was the worst and I wish I had never had my filler treatment done. I've regretted it completely. I couldn't believe I had a treatment done 10 years prior with barely a bruise and very mild swelling. It was a walk in the park compared to this. My experience was repeatedly dismissed by Jaime and the office manager, Stacey as a late onset inflammatory reaction. They could not understand that my body was rejecting the filler despite my trip to the ER. They still couldn't understand it continued to happen after a round of steroids and H1/H2 antihistamines. I was having to start additional steroids and continue the H1/H2 antihistamines due to my symptoms returning. My upper arms and legs were hot and felt like they were burning along with my torso. I had to pack myself in ice to be comfortable. I was completely miserable and no one at Vitality Med Spa cared what I was experiencing after a treatment they performed. I was told I could have my filler reversed but it would be 18 more days before they could "get to me". They also informed me that when they could see me it wasn't an emergency or considered an allergic response or in their eyes even necessary so I would have to pay $300 per each vial needed to reverse my filler. Forget already paying over $2000+ for my treatments that day. Now I'm on the hook for more expenses to reverse a treatment that went awry. I was told the office manager would reach out to me but that never happened. I even asked if a specific Dr on staff could see me for the reversal sooner since Jaime couldn't but I was told he no longer worked there. I even went into the spa to have the bruises broken down with an IPL to quicken their recovery process. I hoped to see Jaime one of those days to inspect the larger nodule in my left jaw since it was still large and firm. I wasn't sure if it was something to be more concerned with like an infection as it was still swollen and warm to touch. However, when I came out of the laser tx room, I could hear Jaime talking to another staff member and refused to see me for an evaluation because she was "too busy" as she stayed hiding in a supply closet until I left the spa. I was shocked that she couldn't care less about what I was going through. I've never felt this way about Vitality in all my years I've had services done. Never thought as big as they are, with all the awards they have and as long as they have been around..they would ignore the well being of a client that was going through a situation merely due to a service/treatment that occurred under their roof. That's like having surgery and subsequently having an infection or some other medical issue and the Dr saying they did the surgery but the patient having an infection/other issue...that's on the patient and the patient has to figure it out without the Dr's help. Sorry Vitality Med Spa, you have to expect some bad with the good...not every procedure is always going to go as planned! Unfortunately, I know firsthand!!!

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Vitality Med Spa and Plastic Surgery Center
Vitality Med Spa and Plastic Surgery Center
Vitality Med Spa and Plastic Surgery Center

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Center For Weight Management At Gwinnett Medical Center - Dr. Robert Richard, Medical Director, Center for Weight Management at Gwinnett Medical Center, Duluth.

Center For Weight Management At Gwinnett Medical Center

4.0(10 reviews)
6.5 mi

I have always struggled with my weight for as long as I can remember. I have always been told by…read moredoctor's that I was obese, thank you for putting your doctorate to use by telling me something that I saw in the mirror this morning, I digress. Anyhoo, I have to say that the Center of Weight Management and the staff are so kind and professional. From the desk staff to the medical staff. They never make you feel as if you are bothering them, I can't tell you how many times I locked myself out of my patient account and had to have it reset and they did it with a smile every time. I was so ready to finally take this journey and they were all ready to take it with me. They had the nutritionist and physical therapist meet with me individually and it was great! They were just awesome to meet with and made sure I could contact them whenever I needed too. They also have psychologists on staff to help with any issues you might need to talk about but they also teach important courses prior and after your surgery, which is free to patients and a support person. Dr. del Mazo is an amazing surgeon. He makes you feel as if you are his only patient, I know he has many more, but I always felt as if I was his first priority. He visited me in the hospital after surgery and encouraged me to get out of bed and walk, he even challenged me and another patient to a contest ... she won darn it! But it was a great experience all around. There is so much more I could say but my boss is looking at me like i should get back to work. I swear they want me to work for my paycheck! Do yourself a favor, if you decide to take this journey walk with the Center For Weight Management At Gwinnett Medical Center they are the best!

Now that I'm post-op, it's time to spill the boiling hot tea all over the place. The first 6 mos…read more (waiting period due to insurance co.) were brutal. I got put through so many hoops to jump (nutrition visits, fitness eval) and it was a monthly thing for the nutrition visits. I was going through a divorce AND had just graduated from university all in one of those months and forgot I had a nutrition appointment one of those months because it was mentally chaotic for me considering what I was going through. My life had just been turned upside down and now I had to consider moving out and deciding whether to stay in GA for my new career or to get out of state (I chose the latter eventually). Note: I DID mention that I forgot that one appointment!!! So then when I showed up for the following month's appointment, I find out that some rat in the facility cancelled ALL of my upcoming remaining less-than 6 months worth of appointments without my consent and the attitudes of the front desk personnel at the nutrition/dietary center changed to negative and they started treating me like a juvenile delinquent with a lost cause. Mind you, I just graduated with a bachelor's degree and had been awarded for excellence in college. I'm not a mean person and I do value my time as well as others'. Well, long story short the clinic said they couldn't see me again until I talked with Miss Al'Nisa (one of the patient advocates) to resolve the issue for missing September's nutrition appointment. I kid you not, that lady approached me with one heck of a snappy attitude and said "You might as well just give up and start all over again with 6 months because you missed that one appointment." I stood up to her and said "Absolutely not! We are going to work through this." Had I not stood my ground, she would not have given me a form to give to my primary care doc to fill out (btw, that form got filled out easily and life went on just fine). This wasn't the first match I had with Al'Nisa. Some time prior to that day, I kindly (and professionally) asked her about helping me make sure my insurance company would pay for the surgery without them trying to pull a slick one on me in the last minute and refuse to pay for the surgery. Al'Nisa raised that snappy voice of her's again with me and outright refused to help me at all. If you even ask that lady for help, honey you are on your own. She doesn't do anything extra. That attitude of hers is toxic and I am so glad I demanded to have a change with patient advocates. Unfortunately, someone put her up to calling me again and by the attitude over the phone, I knew right away it was that snappy one again. I told her she had no business handling my case anymore. I got switched to Pedro for patient advocate and while he was much better, I guess he got the false rumor I am an idiot or something because he got smart with me on the phone one day and made assumptions and I called him out for it. Little did he know, I am going through a divorce and was in the process of packing up my house and things getting lost in the house because of the drama. Things happen, but that doesn't mean you get smart with me over the phone. Anyway, I made it pretty clear with this clinic I did not appreciate them going behind my back to cancel appointments just because I missed one appointment. Their attitudes toward you will change if you miss one day, so here's my advice to every single pre-op patient considering this clinic: 1. Hold this place accountable. You make sure you get a printout of your appointments for the clinic side (the side where you visit the nurses and surgeons) and the nutrition/dietary side) because if you miss one day, they will wipe out all of your future appointments without any notice to you and they genuinely do not GAF and I'm saying that nicely. You also make sure they did not cancel any of your appointments as well. 2. Go ahead and ask patient advocate for the nutrition/weight log that you give to your primary care provider to document for the month in case you miss one nutrition visit. (life happens, be prepared. Don't let them screw you over. NO you don't have to start all over again. They'll make you think that, but you need to put your foot down and stand up to them and say NO I am not starting over!!!) 3. Ask for Pedro as your advocate and your life will be with less bs attitude problems. He is more likely to work with you. 4. Do attend the pre-op meeting(s) if required for insurance purposes. They aren't painful or brutal. Just grin and bear it. 5. Buy at least 2 bags of Bariatric Advantage protein shake bags from them before your surgery date. They also sell the sample packs that come with a shaker bottle and tote bag, you're welcome! (less then $30) 6. Raj is amazing. If you end up having mental health appts with her, she's fantastic. Even if not required, I would highly recommend you visiting her at least once to talk about eating right and paying attention to your body.

Photos
Center For Weight Management At Gwinnett Medical Center - Dr. Robert Richard, voted  Top Doc by Atlanta Magazine.

Dr. Robert Richard, voted Top Doc by Atlanta Magazine.

Center For Weight Management At Gwinnett Medical Center - Neelima Dachuri, M.D. Medical Director,  Medical Weight Loss program

Neelima Dachuri, M.D. Medical Director, Medical Weight Loss program

Center For Weight Management At Gwinnett Medical Center - Dr.  Miguel del Mazo Bariatric Surgeon

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Dr. Miguel del Mazo Bariatric Surgeon

Restorative Health of North Georgia - medicalspa - Updated May 2026

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