My parents are using live-in, couples care through Brighter Days. They have an Aide in the home at…read moreall times. The back office has been very professional, efficient and organized. The Aides have worked out great; providing tender care on a complex, double case. I have had various levels of care in place since 2018 and have found Brighter Days excellent. The owner was a caregiver herself so the company runs with knowledge and compassion.

We could not be happier with the loving and qualified caregiver my mom has had for over a year now…read more She treats my mom with dignity and respect while providing the structure and care needed to keep her safe and able to remain at home. This peace of mind is priceless. The agency administration and owner are approachable, available, professional and committed to providing the best care possible for their clients. My mom brother and I feel very fortunate to have this consistency in care with Brighter Days Nursing Agency. Cheers to aging in place from a daughter who is an Occupational Therapist.

Home Care Assistance was able to find just the right Home Healthcare Professional for my 90 year…read moreold mother. James, the owner, came right to my mother's apt. to meet my mom, and my other sister. James was sensitive to our expectations and needs of my mother. And always available if I had questions. Anna was my HHAide assigned to my mother's case. She was an excellent caregiver. Mom was always clean and fresh everyday. Anna treated my mother with respect and kindness just like my mom was her family. I would highly recommend this Home Health Agency to any family in need of a high quality home care service for their loved ones . You will not be disappointed with the service and their passion to provide quality health care.

From the owner: For over 20 years, TheKey has provided trusted in-home care for seniors and adults with…read moredisabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.

I cannot say enough to express my gratitude for the exceptional care that Ed and his staff, Jackie…read moreand Reta gave to my mother-in-law. They were so compassionate and flexible when we needed additional assistance. They made a difficult situation bearable with their support and offered the kind of care that a family member would give.

My Mom is snowbird and needs a little help for a few hours every week or so, while she has friends…read moredown in Florida, I don't want to rely on them. Ed met with my Mom and thought that Mary would be a great fit to work with my Mom and he was so right. So now, when Mary visits I can ask her to make some observations that I wouldn't want to ask one of my Mom's friends. For example, my Mom will hide the fact if her leg is swollen, but Mary will let me know! While Mom is still well in command of all of her daily living skills, I can ask Mary: "can you find a reason to go into the fridge and be sure there are no expired items" (so far, my Mom has been on top of that too), however with me in NY and Mom down south for the winter, it's great to have a pair of eyes that can help me make sure my Mom is always safe. Thanks

Helping Bees team weren't accommodating when my insurance provider approved my request, all three…read moreof them insisted that their home aides do not provide transportation, while researching proved otherwise, my advice to company leadership, try to employ more qualified and caring people to be able work with elderly with needs! I lived long enough to see much better run businesses clothing their doors, your company has huge leadership team that needs to learn how and where to lead its employees!

Last night i got the new night nurse and i was not happy..Laquinta talked me into giving her a…read moresecond chance tonight. I just felt uncomfortable with her skills but we shall see Today no one has come YET for my father and its 8:20 am..20 minutes late...I dont know what I am going to do... I sincerely hope they get all this straightened out because my fathers health and well being is top importance to me....not so happy to be honest I had to say goodbye to brite star they never sent anyone and then told me it was because their computers were down..UNACCEPTABLE!! Good luck to anyone who hires this company they werent a good fit for my father or myself...

Great company. Amazing staff. Always punctual. I would recommend them to anyone looking for a…read morehome health care agency in the Ft Lauderdale area.

I can't say enough positive things about this agency and the help they provide. The care is…read moreamazing and Ginger is just plain wonderful to deal with. We were dealing with so much red tape and they finally steered us in the right direction. A caring, loving agency.

One year ago, I was searching for a home health aide to care for my elderly parent. I made a list…read moreof the ones that received positive reviews, and started making phone calls. I learned there is a big difference between an "agency" and a "registry". I was determined to select an agency, since the staff are employees of company, and receive benefits and compensation through them. With companies that are registries, the workers are not employees. They are contracted through the registry. On my list to contact was "Care on Call Home Healthcare." It was the best call I made. Hector Morales explained how background checks are completed on his staff, in all 50 states. That is unusually thorough, and I was impressed. They carry workman's compensation insurance for their staff, as well. Mr. Morales began his company in 2008, because he recognized there was a lack of quality agencies in our South Florida community. His own parents were aging, and required care at home. He was in the same situation many of us find ourselves in. An aide from "Care on Call Home Healthcare" has been caring for my father for almost a year now. I can't adequately express my gratitude over the great level of care he receives at home. Camille L.

I put a call in to the company today. The nurse that I am charged 2 hour for stayed 33 minutes. The…read morewoman in the office Debra told me the nurses were complaining that my father (who is in a wheelchair and unable to stand or walk) has grabbed the nurses and talks inappropriately to them. WHEN i called the company i explained dad has inappropriate sexual behavior so they were aware of that. My father cant stand and if he grabs at them it is very easy to move back or ask him to stop. AS NURSES they should be aware that people with alzheimers have this behavior and be skilled nurses and know how to defuse the situation. One nurse slapped my fathers hand when he went to grab at her. I didnt like that and the nurses not staying the full time i am billed for isnt right either. I cant say I am a satisfied customer anymore. They should train their nurses to deal with this behavior not cry back to the office staff about it. ESPECIALLY after I told them he has this behavior. I went to high school with the owner Hector and am awaiting a call back from him...I am not happy! I took a photo of the bathroom..the nurses say it's too small for them to work with my father in which is not true!