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    Resources for Infant Educarers - Pasadena

    5.0 (5 reviews)
    Closed • 9:00 am - 5:00 pm

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    Our experience with Brella Pasadena is a warning to any family considering them…read more Because Brella's model requires prepaying to secure limited spots, we paid $3,296 when the booking window opened to transition our son from a nanny. He attended a single 2-hour trial visit on May 12. He was so distressed by the experience that when it came time to return, we could not get him out of the house. We requested a refund on May 14. What should have been a simple, humane response to a family whose child clearly could not tolerate the environment turned into a 10-week ordeal. Brella's stated policy is credit only, no refunds. When we asked them to look at our specific situation, they pointed us to a corporate Refund Exception Request process. We submitted it May 20. They acknowledged it June 2 and committed to a response within 30 days. They missed that deadline without so much as an update. When we followed up, we got a holding email. When we followed up again, we got another one. Their final answer, after two months, was a 50% refund as a 'goodwill gesture.' We got back $1,648. Brella kept $1,648 for care our child never received. Here is what should stick with anyone reading this: Brella made a choice. A full refund for a family that walked in once and left because the environment was wrong for their child would have cost them nothing but money they had not earned. They chose to keep half of it. In doing so, they chose to spend two months adding stress and frustration to a family already dealing with a difficult transition for their child. They chose to destroy any chance of us returning, and any chance of the many parents in our circles considering them. All to keep $1,648 they did not deserve. The local staff we interacted with were pleasant. That is not the story. The story is a company whose policies and corporate response are designed to protect their revenue at the direct expense of the families they claim to serve. If you are evaluating Brella for your child, know that a single unsuccessful trial visit can cost you thousands of dollars, and the corporate team will fight you every step of the way to keep as much of it as they can.

    We love Brella! Love the staff and teachers. Our son has the best time every day with fun…read moreprogramming that is themed every month.

    The Relationship Lab

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    I have trusted Julie with the most tender part of my life and am a better person for it. When…read moregoing through a significant challenge in my relationship, she helped navigate what felt like a divide that I could not work through. Through her patience, her active critical listening, and her gentle guidance to see the problem through different perspectives, Julie helpe me to make intentional choices and create a path forward that made me see clearly and become whole again. I would recommend Julie for all your relationship issues.

    From the owner: The Relationship Lab is a space dedicated to healing relationships. Are you following all the…read moreparenting advice, but your child still won't listen? Have you tried everything, but you and your partner keep having the same fights? It's your relationship, and we can help. We specialize in difficult parenting issues, recovering after infidelity, and adoptive families. We love to work with entire family systems. We can help resolve old wounds, gain perspective, change patterns, find middle ground, and guide members toward accountability. Come home to a calm, safe space where you feel loved. You deserve it. We use EFT, emotionally focused therapy, to rewire and deepen secure relationship bonds. We have an IFS (internal family systems) lens, understanding that each of us has many, sometimes conflicting, needs and desires. And we use tools from Gottman and PCIT (parent child interaction) therapies for symptom relief as we work to make your relationship secure. You are not alone. Relationships are hard, especially when the world throws so much stress at us. But once you have solidified a strong, secure bond with those closest to you, everything gets easier. You deserve the deep sense of security that comes from fulfilling relationships. Let's get started.

    Autism Learning Partners - San Gabriel Valley

    Autism Learning Partners - San Gabriel Valley

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    Like every business these days, they don't have enough workers and in this case, behavioral…read more"trainers" or "coaches" or some title for what they call the person coming out to work with my child. I've used them for about 2 years, on and off, and unfortunately, it's hard to find good special needs therapy organizations in Los Angeles. I have Anthem Blue Cross so I've used a couple other organizations but ALP tends to have better staff compared to others, but unfortunately, they tend not to stay for whatever reason, and we're stuck with another trainer, coach every 6-8 months. Although Dr. Gina Chang is listed as the president of ALP, she doesn't have any interaction with patients. Most interactions are with staff via phone or "trainers". The current one we have, Jennifer, has been great and I hope she stays with the company but she has been our 6th one in over 2 year period.

    My son has been with ALP Since July of 2023. We have been through many therapist who have come and…read moregone. All the good Therapist end up quitting the company due to how the schedule their staff. And the ones they hire to replace them have no experience and probably very minimal training. When I addressed my concerns about my son's current therapist with the BCBA, I was just brushed off and Informed that they would not reassign my son to a different therapist who has more experience. They seem to hire just anyone. Also when we initially started with the company, they were forcing on us to do 40 hours a week when he initially was only approved for 25 hours. They seemed like they only want to bill my insurance and just send any random person to be with my son. We had also informed our developmental pediatrician about this and he agreed that they are only looking to bill the insurance. We have had great therapist during our time with ALP But all have either left the company or were removed from my son's case due to their own scheduling conflicts. At the end of they day, they do not care about your child's development but their own bottom line. To any parent reading this, please do your research and avoid ALP. Just because they respond to your providers inquiry fast doesn't mean they are good. I only wish there were more regulations and ways to report companies like ALP.

    Village Birth - Support Group and Circle Room

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    I went to village birth in their bundle it was well worth the money. My husband and I did our birth…read moreeducation classes, newborn essentials, feeding and getting ready for the fourth trimester. Thru their doula match we found an amazing postpartum doula. I also did some of their prenatal circles and will be doing their post partum circle soon. Always a fun mix of women who go there, and I know the business can't control who signs up for classes but I wish more POC women and couples went. My first circle it was very intimidating being the only POC there.

    My wife and I attended the childbirth class here, and I definitely recommend this place for anyone…read morelooking to learn more about what to expect from the childbirth process. Brighid was our course instructor, and she was super knowledgable, open and supportive to all types of relationships, birthing plans, and wasn't overly dogmatic by recommending a "one size fits all" approach to this very dynamic process. She was experienced and knowledgeable, answered our questions, gave recommendations, resources, and context, and we could not be happier with the experience. The office was quiet, clean, free from distractions, and the environment was comfortable and inviting. My wife had a few fears/concerns about being a first time mother, but after the class she's feeling much more comfortable now that she's equipped with so much context and information. Overall this was a fantastic experience and anyone who is feeling overwhelmed and is looking for a bit of guidance and support should seek this place out. Thank you Brighid!

    Resources for Infant Educarers - Pasadena - nonprofit - Updated October 2026

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