We hired Rich Home Exteriors to redo the exterior of our home. We had multiple issues throughout…read morethe project. The work being done seemed subpar at best. There did not seem to be any oversight by Rich Home Exteriors to keep track of the work and quality of work being done. Many of the windows that were being wrapped were improperly done and had to be redone, as well as an exterior door and some trim along the garage. We had asked them to remove some existing solid wood soffits along the garage eaves and install ventilation. Initially they simply covered over the existing wood, which did not allow for ventilation. It took a few attempts to get it properly ventilated. The threshold on our new front door was very unstable and flexed every time it was stepped on. We had to mention these issues a number of times before they were remedied. We had a number of other minor issues as well. We chose Rich Home Exteriors because of the positive reviews we had read online. However, our experience was very different from what we had read. We decided to put up an honest review of what our experience was like. It was a very stressful situation for us. We had to continually monitor the work that was being done ourselves.

Thought I had a rotting sliding door sill and needed it replaced. One contractor told me the…read moreentire thing had to be replaced at a cost of $2,000. However, he was not licensed and insured so I wouldn't use him. Called Rich's, who is licensed and insured, and they came by to look at it. There assessment was that the door was fine (and it was), and the rotted wood was just a kick plate. All flashing and seal around the door was fine. Just a couple of dollars to replace the kick plate and all is fine. Plan on using them for some additional repairs. I would highly recommend them.

I used Bartlett for a full house siding replacement and the job went well and we loved the…read moreresults...4 months later a huge branch broke off a pine and damaged 36 pieces as it scraped from my roof line to the ground...I was worried that the price would be outrageous...but Bartlett to the rescue....Fred sent 3 Guys and fixed the mess and only charged me peanuts as they respected me as client...I so appreciated that....I also had a door contractor fail to show on another property...so I called Bartlett and even tho it's not their specialty...they helped me choose the right door and installed and finished it....I loved the work they did and how Fred took well care of me long after the big job finished...Thanks Fred

They. Ever return calls takes forever to have them come and finish job. Must of called them a dozen…read moretimes to finish job which they never did. Don't hire

I needed someone with knowledge of soffit repair who also had the ability and appropriate equipment…read moreto safely mount my garage roof to access and repair an opening in the soffit of the eave of the second floor roof. Got that? Among the coupons in the Consumer Pak that came in the mail was one for Saratoga Roofing. It said they also did siding in addition to roofing. I figured that might give them an advantage. I called, talked to a real person, and explained what my problem was. I was informed that their estimator, Oleg, would be contacting me to schedule a visit. I received the call from Oleg not more than 30 minutes later. He was able to schedule a visit later that same day. When Oleg arrived, we reviewed the work that needed to be done. Taking advantage of his presence and knowledge, I pointed out a less urgent problem with the soffit in a different section of the house, and a concern I had with some siding at a third location. He assured me that the two soffit problems could be fixed and that I did not need to be concerned about the siding issue. We then agreed upon a price to do the soffit repairs. I was next actually surprised to see that Oleg was prepared to do the repairs right then and there. He unloaded the necessary ladders, tools, and equipment to safely scale the garage roof and fix my major problem. With that section of soffit resolved he moved to the other side of the house and realigned and secured the other soffit. I can't be more pleased with the service, promptness, and work performed by Saratoga Roofing. Oleg was very personable and a pleasure to work with.

First off - roof replacement by a responsible contractor is going to be expensive. That's a fact -…read morejust deal with it. We got prices from three contractors and they were all within a fairly narrow window. We chose Saratoga Roofing primarily based on the quality of the roof inspection. Igor appeared to know what he was talking about, and pointed out both positive and negative things about our old roof that other estimators either didn't see or didn't think was important. We had originally agreed on a date for the work, but then that called to ask if they could move the work forward a few days to avoid a possible weather situation. The crew started arriving at 6:15am and were hard at work by 7am - and they completed the project by 7pm and did a great job of cleaning up. And that was on a day that got well into the 90s. They brought in a large crew - I didn't actually count heads, but there must have been at least 12-15 people. And the way they worked together was amazing to watch - at one point I noted to my wife that it was almost like ballet as they complemented each other. Our roof is complicated - peaks and valleys, and fairly steep. So the bottom line is that we were very pleased with the work they did. I'm sure that there are contractors who might have been less expensive, but this is a job that hopefully we never have to get done again, so I would rather pay a bit more to get it done right.

I have used this business twice now. Brian and his team are very friendly and responsive in…read moregetting back to you. When you are given a quote there is no surprises at the end. We have been happy with the work done. We had vents installed in our older home in the roof and new gutters installed. They are arrived when stated.

Had this fine company replace the roof on our vacation house in NY . While replacing the roof they…read morefell through the kitchen ceiling doing about 4 thousand dollars worth of damage. They refused to pay for it because they said it was not their fault. I filed a claim with our house insurance and my insurance paid. The insurance company tried to collect from this roofing contractor and said that they had no insurance at the time of the accident.

Do not use this company! I would give it zero stars. Tyler was quick to get back in touch with me…read moreafter I asked for an estimate and quick to take the down payment for purchasing supplies. I gave him over $4000 for supplies that only cost approximately $1000. I never got the siding I ordered, and he installed a sliding glass door that was very difficult to open and did not have a handle. He also installed a deck with many boards upside down and meeting at crooked angles with not enough support beams. He never finished that job either. He rarely responded to my texts and when he did each one was an excuse. He also took photos of my pre-existing upper deck and placed them on his Facebook website claiming the work as his own stating, "This this what we do ladies and gents, we make magnificent things." He has since taken down his Facebook account.

Tyler came and looked at the job (remove cracked sidewalk with step and replace sidewalk and new…read moreTrex steps) and gave us a estimate. He is personable and easy to work with. He took half down to start and the remainder upon completion. He and his crew were at our house the next day and every day until the work was complete. Everything was done to our satisfaction and they cleaned up when they left. I wish I knew how to add a picture to this because we think the work is beautiful!

The work has been scheduled due to the quick response, wonderful presentation and a very fair…read moreestimate. It's actually a lousy project but has to be done and not in an elaborate way. Some might possibly refuse to do it but they are willing to help me out since I am backed into a code enforcing corner. I will be happy to rate the actual work but so far they fill all expectations.

From the owner: Located in Schuylerville, NY, Medial Construction Services specializes in large-scale residential…read morerenovations, additions, custom construction, and professional remodeling projects throughout Saratoga, Warren, Washington, and surrounding counties. We focus on high-quality renovations that require detailed planning, strong communication, and professional project management from start to finish. Our work includes whole-home remodels, additions, structural renovations, custom exterior transformations, high-end bathrooms and kitchens, second-home renovations, and select commercial and professional office spaces. At Medial Construction Services, we prioritize craftsmanship, organization, and client experience throughout every phase of construction. Projects are scheduled first-in first-out to ensure each client receives dedicated attention, clear communication, and a well-managed construction process aligned with project goals and budget expectations. Our team is equipped to handle projects ranging from complex residential renovations to professional office and commercial improvements, with a focus on long-term quality, clean execution, and lasting value. Serving clients throughout the Capital Region and surrounding Northeast markets, Medial Construction Services is committed to delivering professionally managed projects built with integrity, attention to detail, and pride in workmanship.

Quick response, good diagnosis of problem (not a roof leak, instead condensation from poor…read moreventilation), Improved ridge vent, installed other vents, totally resolved problem. Not inexpensive but good service, great people.

Excellent craftsmanship on my new roof. Very communicative and cleanup at the end of the project…read morewas immaculate.

Our gutters were completely clogged and several days of heavy rain caused water seepage into our…read morebasement. I called this company on a Friday afternoon during the rainstorm and they answered and offered to send someone out the very next day for an estimate. He showed up on time, the estimate was fair, and they managed to squeeze me into their already busy schedule just three days later. They arrived within an hour of their quoted time (they send me a text letting me know they were on their way), which I don't fault them for as I was just happy to have them show up. They took lots of pictures before and after, and yes... our gutters were clogged. Not anymore though! The staff I walked with were very friendly, and I am really thankful they came on such a short notice. Thanks!

To say I am disappointed with my gutter installation is an understatement. - especially since I had…read moresuch high hopes for working with The Brothers That Just Do Gutters. The sales person (Jake) who came out to Niskayuna to provide an estimate was very friendly and said all the right things about how TBTJDG values their customers and works to retain your business. We agreed to a scope of work and paid a 50 percent deposit. On install day, the installer decided the scope of work needed to be changed, but didn't bother to contact us to discuss it before moving forward. The result was disastrous. I returned home from work to find two down spouts installed on both sides of the entry in the house in a very odd and unsightly manner. Imagine two very long wings coming out from the side of your house. Upon discovering this, we contacted Jake and he came out to review the situation. The fix we came up with was to extend the unsightly down spouts underground. They had the audacity to charge us to fix the mistake and to make matters worse it still took at least 3 weeks and several calls and text messages for someone to show up to complete the job. Today 2 installers who clearly have little or no experience doing this work showed up and things quickly went from bad to worse. We waited and watched patiently while they lacked the proper equipment and tools to do the job and had to leave several times in search of materials to complete the job. Six hours later we're told that someone else from the company will need to come back to complete the job because these installers were not comfortable with the results. Well guess what....neither are we. I typically don't write reviews good or bad. However, I've remained professional and cordial throughout this several week process, but this is utterly ridiculous. I feel sorry for the installers that came today. They needed guidance and tried to call their boss who couldn't be bothered to pick up the phone or call them back. Ultimately, the job was completed to the best of their ability. One would think that since the initial work didn't go well, they're send experienced installers capable of making things right. I say again, ridiculous. Buyer beware.