Great experience with Sunrise Heatind And Air today. Travis was on time, professional, efficient,…read moreand extremely knowledgeable. They fixed the issue quickly and left the work area completely clean. 5/5 stars!

I called them about 9AM this morning. They arrived in less than 2 hours to diagnose the noise my…read morefurnace was making. It needed a new motor, which they just happened to have in stock. In just under 3 hours the new motor was installed. And all that at a fair price. And the technician, Travis, was very friendly as well. Support your local businesses!

Excellent service. Have used them several times now for our wood / oil furnace. Special shout out…read morefor Scott, who is very knowledgeable and personable. Many thanks!

I purchased a home last winter and this spring my a/c wouldn't turn on. I have a home warranty and…read moreAerotek was the service provider I chose to do the work. My home warranty company was terrible to deal with from the beginning with saying we would hear back on the status in 48 hours and then taking over a week to respond so we could move forward to saying they would ship the equipment out right away so we could have the install done a week later and when we followed up the equipment hadn't been shipped 4 days later. Liz did an amazing job keeping me informed and together we stayed in contact with the warranty company to ensure this got resolved. Jolene has been a huge help as well with scheduling the install as well as the guys that have been out to the house to do the work. All in all these guys know how to get the job done, and by the way if I hadn't used the warranty company Aerotek's price on their equipment was $800 less than the same equipment from another local company. These guys run an honest business and would rather have happy repeat business than overcharge on one call. Thanks again guys!

Tony came out and installed a new nest thermostat and drained the water heater. He was…read moreprofessional, efficient, affordable and very friendly. I highly highly recommend legacy heating and air. Plus Tony is a dog person as all the best people are!

I was looking for a tune-up on my furnace. He was very helpful. Super reasonable price for…read moreservice offered. Explained what he was doing. I will definitely call him again.

We were very pleased with the purchase and installation of our furnace and air conditioner. They…read morewere very professional, on time, very pleasant, polite and very patient. The work was neat and well done. Cleaned up after themselves, Made sure we understood everything. Very knowledgeable. Great job.

I am writing to share my experience with Neighborhood Heating, Cooling, and Electrical regarding…read moretwo equipment installations. First Project (Air Exchanger): Ten months ago, I hired them to install a new air exchanger. During the installation, I noticed a code flashing on the unit's display screen and asked the technician about it. I was told it was not important and that the system was ready. After two days of using the air exchanger, the unit was clearly not operating correctly. I read the manual and discovered the flashing code was critical for proper setup. I adjusted the settings myself to get the unit working right. Second Project (Heat Pump, Blower, & Thermostat): Giving them the benefit of the doubt, I later hired them to install a new heat pump, air blower, and thermostat. Once again, the installers did not verify the system's proper operation. By the next day, it was clear the ac unit was not cooling properly because it could not maintain the thermostat setpoint of 80 degrees. Later service visits determined the air blower was left only outputting 750 CFMs and the refrigerant was undercharged. After five follow-up visits that took place over the next month, the refrigerant level and air blower issues were corrected. Additional Issues: During one of the follow-up service calls, a technician switched two drain pumps to improve drainage on another of our HVAC units. However, they accidentally connected an input tube to an output port. This resulted in water being pumped directly into my boiler's exhaust pipe, a problem I discovered late at night and corrected myself. The technician had left the property without checking if the equipment was operating correctly. Summary: My primary concern with this company is a consistent pattern of technicians leaving jobs without testing or verifying that the equipment functions properly. I expected better quality control and thoroughness for professional HVAC installations.

My in-law and I recommend Howell Heating! Zack is professional. He is approachable via phone calls…read moreand text messages and pleasant to do business with. He came out the next day after my furnace was red-tagged. I had an HVAC technician from a competitor perform to a tune-up on my 30-year-old furnace. Unfortunately, my furnace was red-tagged because it was a safety hazard to operate after several of cracks were found. This could lead to carbon monoxide poisoning. In addition, the flame rolled out from a block heat exchanger, which it was not supposed to do. I received a quote to replace the furnace from a competitor. I called my in-law for help because we are first-time homeowners, my husband was at work, and neither of us knew anything about the HVAC system. My in-law called Howell Heating and explained the situation. Zack gave us a quote, which is more affordable by $2000 and includes removal and disposal of old equipment, rehooking of existing electrical/ductwork, equipment, labor, and materials, and includes a 1-year labor/10-year part warranty, as well as 20-year heat exchanger warranty. Zack was also patient in explaining the differences between a single and two-stage furnace. We have a rambler that is 1500 sqft. Zack replaced a unit similar to what we had. He did not upsell or push products. Overall, I did not feel obligated to lock into a sale compared to other competitors who may be pushy salesmen. On the day of the installation, Zack arrived promptly. He had several large cloth rags to protect my floors. He got right to work. Within two hours, I have heat again. He cleaned up his work area. I will definitely call Zack next time we have a heating or AC issue.

My husband and I very much recommend Howell Heating! Zack was very professional. I called at 8:00…read morea.m., explaining that our air conditioning unit had just gone out. Of course, the next few days were going to hit 88-degrees! Zack mentioned he had a cancellation for an install and came out that afternoon for a Friday install of both the air conditioning unit and our furnace (which was needed). We live in a townhome, and the utility room is extremely small, making it a difficult install, but Zack handled it like a champ! Everything works great, and we are so thankful! Great work, Howell Heating!!

Sean is awesome. Very knowledgeable and professional. Great guy to work with. Great to know he's…read morein the area. Doesn't appear to be any other dependable plumbers in Polk County. Highly recommended. Thank you​

Super plumber. Couldn't ask for better service. If you need a plumber in Polk county, you can't do…read morebetter. Sean is a super guy. Very knowledgeable. Very quick. Works really hard. Everything you expect.

I called Dave with a problem with the furnace and he solved it over the phone. Awesome man thank…read moreyou for your patience and advice.

Excellent customer service! One of the first coldest nights, Called him around dinner time left a…read moremessage and he called right back. Dave came out within the hour and took care of our furnace. luckily he had the part! Thank you Dave. Highly recommend !

The capacitor on my central air unit went south and Nick Smith from Aire Serv stopped fixing his…read moredinner and showed up in 30 minutes, had the part and got the A/C going again. Awesome technician and service!

Great prompt service. Joe S responded the following day after a service call and replaced our…read moreleaking expansion tank. Very friendly, knowledgeable and wonderful customer service. I recommend Joe!