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West Palm Beach, FL

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Residence Roofing

4.4 (7 reviews)
Open • Open 24 hours

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12 years ago

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Ace Pro Roofing

Ace Pro Roofing

(12 reviews)

Top notch communication and support from day one! These guys…read moredid an awesome job!! From start to finish, everything was documented, and I was kept updated every step of the way. I would recommend Ace Pro Roffing to anybody need to have the roof done.

Started out great, my accountant referred me to this company because they did a great job for him…read more I called ACE Pro on April 1, 2026, this date takes on a rather "sick joke" meaning as time goes on. The call went great, a man came out the next day and looked at our leak, and we got a contract to do our roof, 2 sola-tubes and 2 solar attic fans and new rain gutters. That was April 1st, today is September 23, 2026. the project is finally done and has been nothing but a nightmare. Nearly 5 months of being completely ignored until the company needed another payout, then they would surprise us with a late afternoon call, saying "we'll have a crew out there in the morning". It was as if they had never heard of scheduling. Halfway through, I told the office I wanted the owner. John called me and spoke like he had some sense, but things got even worse after I involved him and I am not sure if it was him or maybe I torqued his staff by asking to speak to him. I wasn't rude or loud; I just insisted that someone call me to give me a heads up about progress and when it will happen. They cannot do that for some unknown reason. Well the Gutter company was awesome and I'll be reviewing them here with praise. I am retired and have owned 2 businesses of my own. I have a notion this company is in financial trouble, and they rush out to me a pay deadline to get the big payment and then they go radio silent on you. It was affecting my health to try to reason with these people. During the hottest months of the year here in S. Florida, this company rushed out to tear off our old roof and install the black rubber membrane required by Fl Law. Mind you this was during the hottest months and now our entire roof is nothing but a black membrane sucking in all the heat it can. This was the way the left our house for over a month. One of our AC units went out after running 24/7 wide open. I have R30 in my attac but the house, especially the closets top shelves were super hot. When I called the company and told them our AC died, the girl was very abrupt: "THAT IS NOT OUR ISSUE IT'S IN OUR CONTRACT". This is how she speaks to a customer who has been left without any updates for weeks on end. Unless you have 6 months to sit around your home, hoping your roofer just might show up today, do NOT HIRE THIS ROOFER. BTW, when they finally installed the roof shingles, they had not installed the solo tube yet. That means they cut away about 6 feet of the rubber membrane that is mandated by our state. The advised me that doing it backwards is ok, which is no relief to me. You've been advised and so has my accountant. REASON FOR AMMENDMENT AND 3 STARS INSTEAD OF ONE I amended my review so I could add details about the workers for this company. They were all wonderful, whoever came out to do the actual work. I set up a seating area under a huge oak tree for the men to eat their lunches. I definitely do not want my earlier notes to reflect poorly on the actual workers. Only the owner and office staff were completely lacking in communication skills. I know what I am talking about, my last job before retiring was Customer Support Manager for a nationwide IT company providing AV recording equipment for courtroom and police departments all across America. This roofing company does ZERO customer updates, they just text one evening, after being radio silent for 2-4 weeks "we'll have someone out tomorrow morning". SMH The first crew that came, I ended up giving their foreman a 12' ladder I no longer used and one fella I gave a rooster for his flock. Every worker that was sent out was a good person, working a hard job. My frustration, as you may understand, was exhausted by waiting 2 weeks to a full month without a peep from the company to let me know when they will come out again. The issue still remains that they took a full 5 and a half months just to replace the roof and install attic fans and one sola-tube. So, the moral of the story is All the onsite workers were great people and we enjoyed each other's company. The office staff and the owner, zero follow through. I would wait anywhere from 2 weeks to a month before calling them for an update and the first words they would all say is "we didn't forget you". All I would say is "I can't tell from here".

Mike McGilvary Roofing, Inc.

Mike McGilvary Roofing, Inc.

(59 reviews)

Mike and his team are the best contacting team we have ever employed - over 50 years and three…read morestates. They are responsive - phone calls are always answered or, at worst, returned the same day. They are polite and professional - and we always get straight answers. There has never been an "upsell" - we've never been told that we need a new roof. The message has always been - this is what's broken and here's how we fix it. I always get a detailed (and understandable) report, usually with arial photos taken by drone. Work has always been done on time and professionally. Once repairs were made we've never had a problem in the same general area. Finally, Mike is the consummate professional. He is a true professional and gentleman. I cannot offer higher praise.

Last time I wrote, Mike had redone the new part of our roof, to fix all the issues caused by the…read moreprior roofer. Today (Palm Sunday) we had a leak in the part of the roof Mike hadn't originally installed. I gingerly texted Mike to ask his advice. What I got back was well more than anything I could have expected. Mike called to tell me his supervisor, Travis, was already en route to our house. I then got a call from Travis saying he was twenty minutes out. 18 minutes later, he was at the door. He reviewed the leak inside, got his ladder and climbed up the roof and within ten minutes, was back down and showing me pictures of where he'd determined a dryer vent had let water in. Mike called me back to tell me he had a team he could send. Now. I told him it's Palm Sunday, I don't want to take your guys away from their families. Mike said, they are busy all week, this is my best chance to get this fixed. It won't take more than four hours. I agreed and within an hour, there they were at the door, ready to go. They cleared the tile, laid proper under layers - three layers in total. Then buttoned it all up again and were done within two and a half hours. I got a full set of pictures from Mike explaining every step of what was done. All this would be great on a weekday. But a Sunday? Palm Sunday? I am just in awe. From a customer perspective, it's like having a choice of hiring superheros like Mike and his team, or saying no thank you - I prefer the usual sheisters and snake oil salesmen that typically make up the roofing business. You can spin the wheel and take your chances - but for me - I just feel damn lucky to have found someone who provides this level of service and this quality of work all for a really modest price.

Local Roofing Pro

Local Roofing Pro

(8 reviews)

I haven't even had any service from them yet. We got a bunch of quotes a few years ago and for some…read morereason, I can't forget this place. First of all, family owned. The father (whom may have retired by now) came over to quote us. I think he stayed for an extended period of time, bc he was just the most charming likable guy! We felt like we just had company over, not like we had gotten a quote. Then... the son... Jeff? He was fantastic, and didn't disappoint after meeting his dad. We were almost set up to start, but... at the same time we had our siding being done so we had to stall bc it's tricky to have both things getting done at the same time. Jeff was so accommodating. Eventually the siding was completed and cost more than we had anticipated. So I had to put a hold on a new roof. We still need one, and my bf keeps having roofing contractors come by to give us quotes and I have told him I will not entertain any other place until you get Local Roofing Pro back for a re-quote. When we are ready to get it done, I will almost certainly go with this place. We had like 15 quotes back then. None compared to the PEOPLE and service and price.

Jeff and his crew at Local Roofers Pro did a great job on our three roofs, which took some…read moresignificant damage from a tornado from Hurricane Milton (it went right over our house!). He took care of us and gave us a deal on tackling all three of our roofs: the main house, the back studio, and the tool shed. Beyond the roof itself, we had lots of fascia to replace, and his team did a great job with it. Not only do the new roofs look great, but they were done in no time--and even sent one of his guys back to do some touch up painting in an area that needed it with the back studio. All in all, solid work from a solid dude. You won't regret it!

JD Roofing & General Contractors - Roof leak in the same area in Sept. 2024.

JD Roofing & General Contractors

(7 reviews)

We highly recommend this company. Their pricing is very competitive and their work is first-class…read more The key is that the owner, Jose, is friendly and honest. He uses full-time employees, not casual day laborers, and this shows in the crew's dedication to the company and eagerness to do a great job. We contracted for a new asphalt shingle roof and the project, from teardown to completion, was done in three days. With a little help from the glorious weather! Jose kept us informed at every stage and even included a few extras as some unexpected wood damage was discovered. Debris was cleared at the end of each day. Of course homeowners should get more than one estimate for any project (we got five) but we're sure JD Roofing will beat all competitors.

DO NOT DO BUSINESS WITH THIS COMPANY!!!!!! If I could give them ZERO STARS, I would. They came out…read moreto repair my roof in September 2024 and I paid them $1100.00. It is now September 2025 and I'm having THE SAME ISSUE AGAIN in the SAME area of my roof and they want to charge me $450.00 more to fix it! I DON'T THINK SO when the leak is literally coming from the same spot in the ceiling in my office. I intentionally left that area of my ceiling unrepaired, just in case the problem re-occured, as it has. They're NOT HONEST and they're only out to get money from their consumers and they try to get MORE MONEY when the problem happens again. IT'S A MONEY-GRAB FOR THEM!!! DON'T DO BUSINESS WITH THIS COMPANY!!!

Neal Roofing & Waterproofing - They recently did an awesome metal roof job at my house in West Palm Beach, and they even sent me this photo once it was done, which was sic

Neal Roofing & Waterproofing

(16 reviews)

I am pleased to write this letter as both a professional reference and an enthusiastic review of…read moreNeal Roofing. Without hesitation, I would give this company an A+ rating.Having built six homes ranging from 8,000 to 10,000 square feet in several states due to professional relocations, as well as undertaking extensive renovations, I believe I am exceptionally well qualified to evaluate the performance of a construction company. Perhaps my most challenging project involved transforming a 4,000-square-foot waterfront home into an 8,000-square-foot residence. I have also overseen additions and renovations to my current home in Palm Beach County. It would suffice to say I have considerable firsthand experience with contractors, construction management, and the challenges that inevitably accompany major residential projects. To quote Stephen Covey, a mentor whose philosophy I have long embraced, "Begin with the end in mind." This principle has consistently guided my approach to major decisions and projects.When I purchased my home in an upscale, HOA-governed golf club community, I knew the roof was approximately 20 years old and would eventually require replacement at considerable expense. I also knew, from experience, how important it would be to select the right contractor.Two years after purchasing my home, I added a 500-square-foot, four-season sunroom. What was supposed to be a four-week project turned into a 14-month ordeal. Communication was inconsistent, the owners were difficult to reach, mistakes were not corrected promptly, and there was little regard for the disruption to my daily life. Because I work primarily from home and had two dogs at the time, the prolonged noise, construction activity, and debris made the experience particularly difficult.Consequently, when I began researching roofing companies approximately six months ago, I was determined not to repeat that experience. I wanted a company with an outstanding reputation, excellent Better Business Bureau credentials, and consistently strong customer reviews. Neal Roofing stood out.After interviewing several roofing contractors, I selected Neal Roofing because of its professionalism, straightforward approach, ethical conduct, and lack of high-pressure sales tactics. The representatives were knowledgeable, transparent, and focused on the job at hand. From the outset, I made my expectations exceptionally clear. I wanted the exterior of my home to look exactly as it had before the project began, with the exception of the beautiful new roof. I explained that I am extremely meticulous about my home, landscaping, and outdoor furnishings. In fact, I showed them the interior of my home, which I jokingly describe as looking like a museum, to demonstrate just how particular I am about maintaining my property. I also wanted the new roof tiles to closely resemble the existing colors. Neal Roofing delivered. The crew completed the primary roofing installation in a single day, leaving the roof waterproofed and protected in preparation for the tile installation. Equally impressive, they left my property exceptionally clean and free of debris, allowing me to walk my dog safely without worrying about construction materials scattered throughout the yard. Despite the unpredictable weather conditions typical of October in South Florida, the company maintained an efficient schedule and completed the tile installation in just one day.The workmen were, for the most part, courteous, respectful, and considerate. Whenever I needed to take my dog outside, they accommodated my schedule, temporarily stopping or adjusting their work so that we could pass safely. This attention to the homeowner's needs was greatly appreciated. However, what truly distinguishes Neal Roofing from other contractors is the attitude, integrity, and accountability of its leadership.After overseeing so many construction projects, I am realistic enough to know that no major renovation or construction job proceeds with absolute perfection. Unexpected issues arise. Mistakes happen. Circumstances change.The true measure of a company is not whether an occasional issue arises, but rather how its management responds when one does.That is where, as the saying goes, the rubber meets the road.Throughout this project, I had the opportunity to communicate directly with the supervisor, general manager, and even the owner of Neal Roofing. Whenever I raised a question or concern, I received a prompt, professional, and constructive response.Their attitude was consistently one of "can do," rather than "cannot."Never once did I encounter defensiveness, excuses, or an unwillingness to address a concern. Instead, management responded expeditiously, took ownership of the situation, and worked diligently to resolve even the smallest issue.Having spent much of my professional career in senior executive leadership, I place tremendous value on accountability, effective communication, responsiveness, and a strong work ethic.

I have a flat roof that has a soft area and leaked. The Neal worker replaced some of the rotted…read morematerial but left some that would squish water when walked on. The Neal worker just coated over the rotted area and called it good. The Neal repair manager insisted this employee knows what he is doing. If that is so then the employee knowing did a very poor job.

Palm Beach Construction & Associates - New paint and drywall

Palm Beach Construction & Associates

(2 reviews)

The project was a complete renovation of my villa. Electrical, plumbing and painting were…read moreinvolved. I am a resi customer living in WPB and new to Florida. My experience with Palm Beach Constrution is nothing short of fantastic. The quality of their work is impeccable and the extra value services they brought to the table as far expertise and detail oriented service is remarkable. Having Able as a PM was a God send. Him and his partner worked my project like conductors to an orchestra. I highly recommend them and their company. You can sleep at night knowing the project will be done on time and within budget, which is rare in the construction industry. Thank you Palm Beach Construction for all the effort and navigating through the tough waters of permits and inspection needed to complete my project.

About 20 months ago and prior to moving in, I was tasked with updating the manager's 2BD 2BA…read moreappartment in an upscale beachfront condominium in the Town of Palm Beach (TOPB). Amongst a group of bidders Palm Beach Construction (PBC) was awarded the job to rennovate and update, where financially feasible, the 30 year old appartment that had minor prior work done. Simply put the PBC Team from budgeting, to design, to planning, to execution, to the overall timing, did an outstanding job on the project. The original scope of work was to do new porcelin floors throughout a majority, a modern redesign of an open kitchen, including removal of two walls, with an add-on large island/bar and lots of additional cabinet space, one bathroom complete redo, additional beautiful and code compliant electrical outlets and 3-way dimming lighting, code compliant plumbing line relocations, code compliant HVAC returns, exhaust system upgrades, smoke alarms, new walk-in closest fixtures, and painting. As we got into the project demolition, mold was found in multiple places of the appartment. Long story short, 80% of the drywall had to be replaced and ALL the sources of water intrusion, vapor collection, and mold were mitigated properly. Abel E. and Luis V. were great hands-on supervisors and field generals that not only kept their crews on task, in line, and tidy, but also other contractors that were coming in to do work in the unit. PBC also provided other great recommendations such as, Jaime Plana Architect and Rainbow Blinds & Interior for design work and finishing touches. These all met the highest requirements of the condominium associaition's construction rules, the TOPB building codes, and a beautiful, bright, and open floorplan with modern amenities and professional aesthetic finishes. PBC was not the lowest bidder, nor the highest, but they turned out to be the best return on investment. Their desgin to budget, high end execution, and problem solving abilities, will provide a long lasting, beautiful, and timeless finish that the family will enjoy for many years to come. If you are looking for a great and trustworthy General Contractor for your next remolding job, you should consider Palm Beach Construction as one of your go to options. Demand for good contractors is very high in South Florida. Therefore, plan ahead, beat the crowd, and select someone capable that cares, will get the job done right the first time, will save you money in the longrun, and if ever needed, will stand behind their work. I deal with many owner contractors that come in to clean up someone else's mess. Bigger is not always better and cheap quality is not long lived. Do your homework and choose wisely. Felix M., General Manager and Licensed Community Association Manager

Residence Roofing - roofing - Updated October 2026

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