Pete and Kristen are an excellent team at Rescom. I shopped around for my home loan, and Rescom was very competitive with fees and rate. But what really sealed it for me was how communicative both of them were in the process and taking their time in answering all of my questions. They also kept me informed every step of the way. read more

5 Stars - Absolutely Top Notch! I can't say enough good things about Rescom Financial Services! From start to finish, they were the true quarterbacks of my home-buying journey--keeping everything on track between escrow, agents, and title. Pete, my loan officer, was knowledgeable, responsive, and made sure I understood each step along the way. Kristen, who coordinated the entire process, was simply incredible--organized, proactive, and always one step ahead. Their hard work and attention to detail gave me total confidence and peace of mind throughout. Buying a home can be stressful and tedious, but this team made it feel seamless. Good service takes effort, and Rescom absolutely delivered. I was beyond impressed. Highly recommend. 10/10 satisfaction! read more

The best team/loan officer I've ever had! I worked with Pete and Kristen. A dream team! Pete does the magic! And Kristen is an angel who descended on earth! There can't be a better team! read more

What a waste of time. Although I explained the situation with my property in detail and he replied back "I appreciate you sharing your situation, Lisa. It sounds complex, but I am here to help you navigate it." He then had me send my credit score, after sending that he asked if I had any questions. My question was, "Do you think you might have a loan that fits my situation?" (This is after my detailed description of the issues I'd been having regarding the property.) Pete replied, "Absolutely, Lisa! Given your situation, we can explore options like a hard money loan or a specialized equity advance that may work for you." He then asked to set up an appointment, "to discuss details further" After having a struggle trying to figure out when the appointment was being set up for, as he said, "Friday, November 3rd"I explained to him that November 3rd is a Monday and asked if he meant Monday, November 3rd. Then he replied that I was right, that he had Friday, November 1st. I didn't bother correcting him again and just told him that Friday, October 31st works for me. I probably should have came to the conclusion that if he is unable to read a calendar, that trying to do a financial transaction with him wasn't the best idea. Instead, I kept the appointment and when we spoke he asked, "So what can I help you with?" When I asked if he remembered the detailed texts that I'd sent and he'd responded to, he told me yes, but to explain again. I was explaining, saying the exact same thing that I had texted, when he said that they don't do those kinds of loans. After telling him that before setting up the appointment, that I had asked if they might have a loan that fit my situation (in an attempt to not waste mine and his time) and that he had told me "Absolutely, Lisa!". He said, "Oh, sorry about that. That was an auto-response." I'm not sure if my entire text conversation was with an actual person that was just going through the motions and not paying one bit of attention to what I had said in those texts orwith an AI auto-responder, but how rude and unprofessional either way. As I said at the beginning, "What a waste of time." read more

Pete and his team are just simply great. They get the job done fast and make things happen. We have used this company for several refinancing as well as purchasing a home and have never been disappointed. They are proactive in requesting for information and make the entire process smooth and stress-free. Their fees are very reasonable and they usually have some of the best rates. I use to shop around before meeting Rescom Financials, and I don't even worry about it anymore. When rates go down, I go straight to Pete as I know I will get the best in class. We recommended them to our neighbors and friends and they also had a good experience. I highly recommend them for any of your mortgage financing needs! Thanks a lot, Pete and Megan for a great experience! read more

Kristin Robertson is reliable and efficient, she works hard to make each transaction smooth and stress free!

tldr: Shady company that is extremely difficult to communicate with. We almost lost the home of our dreams, and I'm paying thousands extra in unnecessary taxes and penalties this year because of Rescom's mistakes. There is not enough space to tell you the entire saga of our dealings with Rescom, but here are the highlights: -We closed 12 days late and almost lost the house because the sellers didn't think Rescom could get the loan closed. When the listing agent emailed to say we were 2 days past the close of escrow and he'd like to know when we'd be able to close, Rescom emailed back and said we wouldn't have any sort of update for another 5 days or so. This is when the sellers started discussing their options to back out. -When our agent called Burt (the broker who handled our loan) to discuss how to quell the sellers' anxiety, Burt started yelling at our agent. Burt told our agent that he was too inexperienced to understand what was going on (our agent has been an agent for 15+ years) and called him incompetent. Burt then proceeded to call ME to complain about my real estate agent (yes, you read that right.) I was telling him that I needed to go to a meeting, but he continued to rant to me about how it's our fault that we went with such an inexperienced agent. Meanwhile, our agent is emailing to let us know that the sellers are getting nervous but that he's trying to smooth things over with the listing agent, and he's talking to one of his preferred lenders to see how quickly we could get a loan with them if we started over. I truly feel that if it weren't for the efforts of our agent, Rescom would have lost this house for us. -We were pre-approved on my boyfriend's salary alone, and then when we added me to the loan as well (I make just as much as he does), Burt told us that it wouldn't be a problem to do a VA loan. We told him from the start that if it would be an issue to do a VA loan, we would prefer to do a conventional loan. He reassured us a VA loan would not be a problem, even though we're not yet married. Then, when we were over the close of escrow and had no estimate of when we would close, Burt told me that it's complicated because it's a VA loan, and then specifically blamed the fact that we're not married. He then told me that if I weren't added to the loan, this wouldn't have been an issue. -From the beginning, we told Burt that we would be receiving a gift from my parents to help with our down payment. I have an email correspondence where I specifically tell him how much money we're receiving and I ask him what they need to prepare on their end. He tells me, in no uncertain terms, that I should not do anything about this until the day before escrow closes and that they will just need to write a letter saying it's a gift. Then, the minute we get the Clear to Close, I send the letter from my parents to Rescom. The two Rescom processors then call me, at a loss for words, because Burt never told them we were getting a gift. In order for us to accept that money from my parents, Rescom would have to start the approval process all over again which would take anywhere from 2-10 days (and at this point we were 11 days over the close of escrow). So, in order to come up with the money for the down payment, I liquidated my retirement accounts incurring thousands of dollars in unnecessary taxes and penalties, all because Burt didn't tell his team that we were getting a gift. But the real kicker here is that I forwarded Burt's original email to the whole Rescom team to make sure everyone understood that Burt knew about the gift this whole time. He then proceeded to take me off the email chain and responded to everyone else to say that it was my fault that I didn't communicate this information to everyone on HIS team. He has still yet to admit his mistake and apologize. -In general, the entire Rescom team was incredibly difficult to get a hold of. I left 6-7 voicemails for one of the processors and she never called me back once. I would then email my questions and only sporadically received responses. I would have to email the entire team on one chain and ask for ANYONE to give an update in order to get any response. -Also, we caught the team in multiple lies. They told us the VA had 3 days to respond and that the packet had been submitted. When we called to independently verify, the VA said they have 10 days to respond and that they hadn't received anything from Rescom. -Burt has spelled my named incorrectly 75% of the time despite me correcting him. And recently: -Burt had the audacity to email me (and spelled my name wrong again) to ask me to refer people to him. read more

I have worked with many Mortgage companies over the years. But the people at Rescom Financial are unmatched in this industry. If you are looking for a loan or refinance or just options and want a crew that will be HONEST, TIMELY, SINCERE and that make you feel like you are family then I recommend this company. They have answered every annoying question, comment or concern that I have had. I have never worked with such a dynamic group of people. I want to personally thank Pete Lopresti, Kristen Robertson & Megan Mello, for all the help during these stressful times. The above and beyond customer service that they provide is greatly appreciated. I will always come to this team and so should anyone else looking for mortgage assistance. Thank you for helping me and my wife accomplish our dreams in our new Yosemite home as of 4/13/18!!! Victor U. read more

I know John Salamy for more than five years, John was my Loan Officer John with his team at Rescom Financial Services helped me with my home loan. They were very professional and answered all my questions above and beyond expectations. It was a very smooth process and he was very good at following up with me. They're very genuine people who really want to help. They gave me several options along the way crunching the numbers to see what would work out best for me without me having to ask them to do it. They kept me informed and up to date every step of the way. I highly recommend Rescom Financial Services. read more

I was in the process of starting my own business. I wanted to consolidate some debt and refinance. We started the process in early November right before the holidays. From my first meeting with Pete and Kristen, I knew this was absolutely the right company to work with. My request had many moving pieces and I wanted it wrapped up before Christmas so I could start 2020 with a clean sheet. From day one Pete, Kristen, and the entire Rescom team were amazing. They communicated almost daily. There were on top of everything during the entire process. Pete and Kristen were so helpful, friendly, and professional during the entire refinance. Even better everything was wrapped up and closed mid-December!!! I am extremely pleased with my experience with Pete, Kristen, and the Rescom Financial Team. I highly recommend using Rescom Financial. read more

Amazing team work with Kristen, Pete and Megan and made my condo loan hapen with all their hard work! I worked very closely with Kristen and she was is so amazing, wonderful and helpful she made the process less stressful for me and was always on top of everything and very kind and very helpful always! I Highly recommend them and I give them a 10+!!!!Amazing team work with Kristen, Pete and Megan and made my condo loan hapen with all their hard work! I worked very closely with Kristen and she was is so amazing, wonderful and helpful she made the process less stressful for me and was always on top of everything and very kind and very helpful always! I Highly recommend them and I give them a 10+!!!! read more