In reference to the person who wanted the DVD's and Hawaiian shirt…read more We have been donating and purchasing from the Clothes Closet in Rochester for as long as it has been open. The managers and the volunteers have always been helpful and we have never had a problem! Our Kiwanis donates diapers on a monthly basis and we purchase clothes for a soup kitchen in Deroit, where we volunteer monthly. The managers, including the person referred to as having a "thick" accent, have given us special deals on clothing for the homeless. The same person referred to in this negative comment as being rude and can "barely speak English", is perfectly understandable and continued to work even through her bout with cancer. We will certainly continue to patronize the Clothes Closet and are thankful they are part of the Rochester Area Neighborhood House and a valuable asset to our community!

I'm leaving a 1 star rating which I'll go through fully and explain my reasoning as to such…read more The neighborhood house clothes closet. This is now a former shell of what it use to be. For context I've been going here since I was a baby, now I'm currently a adult as we speak. When I was a child the staff there use to be extremely kind and greeted people, for clients such as what I and my parents fell under we were able to gain stuff to help us immensely due to low wages. Such as every month you can come in get 3 tops, 3 bottoms, a jacket or winter coat, a blanket/sheets every 6 months, socks, underwear, bra, shoes every 3 months. The staff there would even point out stuff to people there whenever they would have good items such as clothing or furniture, Because the clothes closet was intented for people not making enough money to get clothes on their back, and necessities. Not to mention everything they get is **donated** not sold to them it's given. They didn't have it open to the public originally due to it was connected to neighborhood house, however slowly they started to implement cost if clients wanted extra clothing however at highest something would cost was $5 at most and that's if it was furniture, and slowly was open to the public after years. But ever since they got new management they have become a former shell of what the use to be, now they're using their donations given to them to make a quick buck and it disgusts me. Clients now can only go 6 months out of the year when 2 years prior they could go every month because it was intended for families who make less money. You can only get a winter jacket and light jacket once every 2 years (so if you have growing children good luck keeping them warm) and same thing for bedding. Next they now have become full on money goblins, everything they have is given/donated to them and they are taking those donations and selling them for ridiculously high prices raging as high as $100. In fact they are even putting aside items for resellers to buy off them before anyone else can get to them which I overheard the visit I had today. Furthermore they now have implemented tables/racks that clients cannot even get items off them for free like this was intended for selling purses as high as 20-60 dollars. And due to them now trying to make a quick buck their racks are over filled to the brim with clothes to the point you can hardly move the clothing to see what's there in the racks at times, especially the coats it's absolutely ridiculous. And last their staff is extremely disrespectful. Everytime I try to great them I'm always met with a scoff or annoyed sigh, and they nit pick the clothing like it's coming out their own wallet. Overall I'm disgusted at the Neighborhood houseclothes closet it's a former shell of what it use to be and is now a money grab for resellers or outrageous prices. If you want to donate high valuable stuff to reach a family in need, don't do so here I'd suggest Facebook market place and putting it up for free for or gods helping hand if you want your donations to hit a family in need because they'll use your items here for a quick buck, and very limited for families who actually need it.

I love resale shopping, especially here. They carry a nice variety of gently used higher end items…read morealong with home goods, mens and womens clothing, shoes, knick knacks and seasonal decor. I saw a Yves Saint Laurent woman's outfit for sale, beautiful dress shoes, mens dress coats and so much more. I stopped in today with a friend because he enjoys thrift shopping as well. Prices here are a bit high but the product is selective thus the cost. The store also is a non profit and does donations to the community, which I love. I didn't buy anything here today, but have been here before in the past and bought a thing or two. If I find a treasure that suits me, and it's in my budget I'm game. I think they do have occasional sales depending on what's happening, so shop here often and frequently.

I have been shopping at this store for 20+ years! Lonna and her staff of volunteers make trips to…read moreWHOO U R a delight! The always have an amazing selection! I never leave without finding a treasure - or 10! Lonna is excellent at pricing items exactly as they should be - not so high that they are unattainable, not so low to devalue the donation. My only wish is that I didn't live so far away! I don't get to shop here nearly as often as I would like!

The jewrely I needed fixed took an extensive amount of time. However after I received the…read morerepaired expensive jewrely back. It was in prestine condition.

Paul Haig is a very nice, informative, and interesting guy. His passion for what he does is fun to…read morebe around, but his personal attention and the time he took to accomodate my needs and answer any questions went a long way.

This is a professional resale shop that has clothes for women that are not teeny-boppers/juniors…read more(like Plato's Closet resale = juniors). Make sure you pay attention to the "Buying Times"! They only buy your clothes BEFORE 5:00 PM daily. It is a smaller staff and the owner does all the selection herself to ensure quality products. They do drop off and text you when they are processed, usually by the end of the day or by the next day. I would say their selection is comparable to Nordstrom Rack and Marshalls. You can definitely find some goodies for great prices in this store.

This store is more of a reseller than a thrift store, it has a wide variety of things - stuff from…read moreSHIEN to amazing Wilfred Free Jeans. I feel like if you can find a nice designer item here for $20-35, however the fast fashion SHIEN stuff is also price like that - which it might just be cheaper to order directly from SHIEN, Gotta pick and choose wisely!

Small or rather narrow boutique shop downtown in RH. I walked here a few weeks back and this lace…read moredress caught my eye. The dress was long gone and had sold. I browsed around and found a plethora of cashmere sweaters from rack to rack. I have never seen so many different cashmere sweaters in one boutique shop. It was quite fantastic. My grandmother, great aunts, mom, cousins and I all have a love for cashmere sweaters. It's the perfect fabric for 3 out of 4 seasons. I found 5 different cashmere sweaters and all different styles, cuts and colors too. The burgundy with the two cut out on the upper chest looked fun, but it wasn't so flattering on. Plus I tend to wear them to keep me warm and the cutouts would make it drafty for sure. The dark color didn't suit me well either. The gray with the angled shoulders looked unique, but made me think of Star Trek every time I looked at it. Didn't suit me either. The pink and gray vintage seamed was loose but not too baggy. My husband found it baggy on me, but it was quite comfy. The other pale pink sweater fit me like a glove and the sleeves were nice too and the whole sweater was form fitting. The first gray sweater is my absolute favorite. It caught my eye on the mannequin and that's the one I bought since it fit me perfectly. I liked the cinched or gathered design all over the sweater. It fit me well and the design is subtle but unique enough. 3 new cashmere sweaters to keep me toasty and warm this fall / winter for years to come. Service was good. Will be back for more cashmere sweaters in the future.

Unique and interesting fashions. Not your ordinary corporate clothes store. 3 Stars because it is…read morepricey, but occasionally good sales.

Excellent store! Staff absolutely delightful! All sizes, clothing for everything! Prices go down…read moreon items after so many days

This store is amazing! Everything is well organized, the inventory is clean and well-maintained,…read moreand the owner is very kind and helpful. We live about 40 minutes away but we make the trip up to Funky Frog whenever we need something we think we can find at a resale store (or reserve through the Facebook posts they have - an incredibly helpful customer service option!).