Dr. Rusch is really great. She takes time in the room to listen and give you ideas on how to help…read morethe illness at home with OTC. Huge tips on what to look for and explains what she is giving and why. Doctor gives awesome treatment. I have recommended to many times her but I do let them know some downsides. it does take a while to get to you BUT I have learn it's from the 1:1 time she takes for each patient. She isn't making you wait forever and see's your kid under 5 mins. Your appointment takes a while in the room because she is always willing to answer questions. So if its a while til she gets to your kid just think she is not quick to diagnose. 2 Wednesdays she is rarely open that leads to limited availability. 3 it's hard to get in for sicknesses because she is the only doctor and she doesn't have a NP or PA to help it's just her. However, if you call sometimes there are cancellations. The girls sometimes even call you back like hey I know you called earlier I got a cancellation. I have left messages for doctor that lead to needing to make an appointment but sometimes she is willing to do a telemedicine appointment but those are rare & although they are convenient I love that she doesn't have want to guess. I'm so glad I changed my son to her because it's just been life changing. I know I said downfalls but they are in someways strong points. Ive been to over offices with different pediatricians and she is by far the best in Porterville. I also want to add my son is on the spectrum and she gets in the floor with him to make him feel comfortable and goes at his pace. Explains everything to him. They have developed and trusting relationship not just her but the staff. My son wouldn't event want to go inside or let them do anything to now he lets them die almost anything. Shots not so much but what kid wants shots?!

Sometimes I question myself if dr. Rusch is really a doctor because of what she does inside the…read moreroom. I took my son the other day for a physical and she treated a wart on him. It hurt him he even was saying it. She injected some liquid on the wart but it was coming out on the side. I asked her if that's what it supposed to happen she had a meltdown and she said yes. She doesn't like to be contradicted because she didn't like it that I questioned her work. I was just making sure because my son was still saying it hurts him after that being injected. So is she really a doctor, girls are nice though no complaints they look like they get along well like besties

I have been going to LIving water clinic For almost 2 years for a workman's comp injury. I have a…read moreP.A. (Tara) she is great. She gets in and gets the thing done. I hardly ever have to wait to get into see her the most wait time in the waiting room about 10 min. The staff has been great and the nicest. Ok to the treatment they checked my knee and my elbow out and told me what they thought was wrong they fax the papers over to the comp company that day and got me in to have an MRi on my knee and my elbow. With in two weeks i was in to see a specialist and all. I am still going to them they takecare of you big time.

I really liked Dr Asunto during my first visit. He is willing to share a lot of information on…read moredifferent meds and supplements which I liked a lot. Very personable. However . . he prescribed me a weightloss drug and didn't prescribe the needles to go with it and this has been three days now calling the pharmacy and calling the staff at LWC to see if the needles can be prescribed. No luck so far. Very uncaring. I won't go back. Before I visited LWC I was warned not to go there because the office staff were unfriendly. I gave it a shot. Now after 2 more phone calls today I told the office staff I was going to find a new Dr. She said ok. Bye. This clinic does not care about its patients. They don't care if you're pleased or whether or not you can actually use the medication you be been prescribed. I'm sure they are quick to bill your insurance company though. I was told today if I want the needles for my medication I will have to make another appt with a different Dr. So I'm responsible to pay for another visit when the issue was not my fault. Apparently my prescribing Dr won't be back in the office for 4 more days. Very unprofessional.

Below standard care. Usher people in like cattle. Not much to expect when your on medical. Rude,…read morecame in for results of an ultrasound and the Dr. Isn't taking new patients, so she sent me off to wait a month to discuss surgery with a different provider. Didn't want to hear any information, just 2 minutes in and out. Definitely would stay away from Dr. Hernandez, she expected me to know she wasn't excepting new clients? Isn't that the clinics job? So she refused to address any issues other than confirming what I already new from the symptoms I'd been having. Bet she got full pay for doing a lot more than crossing her arms and rolling her eyes. 2 stars for the girls hat checked me in and walked me to the room. None for her.

This medical center looks a lot better than what it used to look like. I haven't been here in…read moreawhile but stopped by on the request of another medical center. I walked up and of course, the receptionists were busy chatting it up amongst themselves. (No surprise there; some things never change) They weren't on the phones or talking to any other patients. Finally one turned and acknowledged I was standing there. I don't know what it is about this place, but the receptionists always have an attitude and helping you is like you're wasting their "chisme" time. I remember awhile ago, there were about two or three male employees who were friendly and helpful. Heard through the grapevine that one transferred because he was tired of all the cattiness and drama between the female employees. The two extra stars are for the doctors. I've only seen Dr. Dawn Lewis and she's amazing. She answers all your questions and doesn't make you feel rushed. I've heard good things about the other doctors as well. Too bad the receptionists make a bad first impression.

The provider I saw not a very friendly guy. He needs to be in a different profession because he…read moredoesn't listen to what you tell him and prescribes medication that you told him you didn't want. He really has a bad attitude. I don't know his name because he never introduced himself and his name badge was turned so you couldn't see his name. I got in quick but it was a waste of my time and money. I already know what I was prescribed won't work.

I love the doctors here. The medical assistants are great as well. Hard to find good pediatricians…read morein the area and that's why I've stayed with this office. But the front desk receptionist/staff could use a class or two on customer service. Every time I call, it feels like I'm an inconvenience for her. I dislike her tone/attitude and just sets the mood for the entire appointment or phone call. Like others mentioned, you can stand there starring and there is no acknowledgement. I understand if you're on the phone, and can't put the phone down to talk to me (common sense). A simple smile or hand gesture to say it will be a minute would suffice and go a long way. Still trying to figure out if it's worth dealing with the front desk staff in order to have a good doctor.

I truly love the drs at pine pediatric. They are friendly and attentive to the patient needs. I…read morehave to say though, that the receptionist at the front is so rude. I always feel like she ignores me and does not want to be there. She is short with me and doesn't answer all of my questions. I hope they change her soon or I will consider going elsewhere.

This is my 3rd update on this Wonderful facility Yesterday I had to go into this Urgent Care.. and…read moreas Usual the Entire Staff was Extremely professional and Kind! I was Seen within 15 minutes ... Once I was Seen by the PA she was extremely professional as well as Knowledgeable and I was given my Scripts and sent on my way! Also This facility is the Cleanest Healthcare facility I've ever ever been inside of EVER! Hands Down!

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

Every time I feel sick, I go to Dr. Gu. She is very smart and intelligent. She knows exactly how to…read moretreat you.

good service, front desk asistant can be better, short wait, no sick anymore, nice and smat docterread more

We LOVE Dr. McNinch. We had our son less than a month ago and Dr. Mcninch came to visit us in the…read morehospital to meet him. We have already had a few appointments with her at her office and every time we leave, we feel better than when we came in. She is a very positive person and is really great with the children. We are first time parents and she makes us feel like we are doing all the right things with our son. What a great pediatrician!

I LOVE LOVE LOVE Dr. Ceniza, I have a 6 & 4 year almost 5 year old. She has been the only Dr my…read morekids see since she became our Dr after my youngest was born. She is very attentive, addresses ALL my concerns, and genuinely cares about her patients! My son has a total of 5 specialist he has routine visits with and Dr Ceniza is very involved and informed in regards to each one. She is VERY easy to get ahold of after hours and I've never once had any trouble getting a same day appointment when needed. Office can get a bit busy, but remember there are several different Dr's in this office sharing one set of staff and waiting room. Staff has never been rude, and the nurse line is also very helpful! I NEVER write reviews only read them lol and when I noticed there was not one posted at all I felt the need to RATE! I very recently have moved out of state and finding a pedestrian that will meet all my standards the way Dr. Ceniza has will be extremely hard to do! I wish I could of moved her with me!