1. Reputation Auto Customs

1. Reputation Auto Customs

0

Santa Ana, CA

Reputation Auto Customs

5.0 (17 reviews)
Closed Closed
Updated 3 months ago

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Response time

40 minutes

Response rate

100%

Services - Reputation Auto Customs

Auto body restoration

Bumper repair

Chrome delete application

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Bumper damage

Requested repair for major paint damage, repair done in 2 days. Looked good as new! Would recommend.

couldn't recommend this place more! drove by one day for a quote since I had been to a few other places and their prices are so reasonable. only took one day for my parts to arrive. drove over the next day and my side bumpers were done in literally only an hour after I dropped it off! super nice people as well and great communication. thank you guys! i'll be back for more work in the future

Lisa Y.

Now I can easily find my Tesla in the parking lot! Love how this color reflecting under the sun, unique and pretty! The shop provides professional services and the job they did is faster than expected. Detail oriented, reasonable prices, money well spent! Especially the wrap is super quality, now I no longer need to worry about the sands and scratches, perfectly protect my paint, in other words it's a save of money!

Jack Z.

They finish the job so fast, I brought my car in on Friday, and they work over the weekend for my car cause I will need it by Monday for work. They even finished it ahead of time and the quality is amazing as you can see in the picture, I was astonished. VERY PROFESSIONAL!

CARDONE!!!!

Thanks my husband for the surprise! Got it protected the very first minute to prevent anything that could happen. The shop only use top brand for their Clear Bra(PPF) with warranty, no further worries. Thanks to the staff there, professional, easy to communicate, and super friendly! Beautiful, tidy shop! I would definitely recommend my friends there!

I repaired my car at this body shop. They accept insurance payout, also professional service with spray paint cars. Even though I had little issues with my appraiser during the repair process, the owner of the body shop kept helping me contact my insurance company, and finally got my car done. I will recommend all my friends go to this body shop!

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2 months ago

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23 days ago

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7 months ago

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1 year ago

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11 months ago

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Eva G.

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3 years ago

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Eva G.

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3 years ago

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3 years ago

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2 years ago

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Eva G.

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3 years ago

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Eva G.

Thank you for your review! Hope you enjoyed our service!

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Review Highlights - Reputation Auto Customs

Justin, the adjuster, is outstanding as well: smart, highly technical, patient, and always responsive.

Mentioned in 3 reviews

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Elevance

Elevance

5.0
(706 reviews)

Just a quick update. I brought my BMW back to Elevance for its second annual detail and PPF and…read moreceramic coating inspection. Scheduling was easy, and I was able to get an appointment the following Saturday morning. I dropped off my car and took a walk to a nearby café to have breakfast while they worked on it. They also have a nice air-conditioned waiting room if you prefer to wait on-site. I returned about 90 minutes later, and waited while they finished up. I take great care of the car, but every time they're done with it, it looks better than day one off the dealer floor. Steve informed me that the PPF and ceramic coating was in great shape. He also educated me that the ceramic coating on the hood wears faster than the rest of the car. They re-coated the hood for no extra charge. What service! Again, I left Elevance very happy with my initial choice to have them apply everything and returning annually for their customer only inspection and detail service. Steve and his staff are extremely professional and friendly. If you need PPF, wrapping, ceramic coating, or window tint, check out my previous reviews and go with Elevance!

For starters this review does not reflect on the owner, Steve. He has been very responsive at every…read morereach anytime I've had issues, although the resolutions may not be to complete satisfaction. However, the more I continue to see all the errors and defects on my vehicle the more dissatisfied I feel about the results. There are multiple areas crinkling and bunched up, even right after my wrap and more so now down the line. I've added some photos for reference but there are waaaay more I'm not posting that I'd like to count. My biggest issue that has been on my mind to this day is that my cars mileage increased 30 miles from when I initially dropped it off. I brought this issue up to Steve and he explained it's because they did my wheels, the body work, and test drove it but thirty miles is excessive in my opinion. One of his workers I feel definitely took my car for a joy ride and perhaps Steve is covering for them. The mileage doesn't bother me, it's the negligence, irresponsibility, and disrespect for my property of whoever drove my car. Again, Steve has been responsive since day one but his staff (who worked on my vehicle) on the other hand fell very short of the quality and expectations his shop seems to give out through their platforms. I feel like I was one in the hundreds of people who had a really bad job done. No one is perfect and I'm just that one mistake of a customer, unfortunately. All in all, zero stars for the wrap job and 3 stars for Steve's efforts and customer service and 4 stars for the body work and wheels. However, I would recommend to keep an eye on your odometer when you drop it off since it seems like his employees might have an inclination to have some fun when no one is looking or when the "test drive" is being done. I have a camera in my vehicle but when I checked it someone disconnected it almost immediately after dropping it off according to the time stamps. Little sus to me. Thank you, Steve for your kindness and doing your best to resolve each issues you may not have had your hands on directly but if I could truly resolve my dissatisfaction (especially for the money I paid) I'd prefer to redo my wrap in all the area it was defective.

Rhino Films & Detailing

Rhino Films & Detailing

4.9
(519 reviews)

These guys crush it. Every damn time. Take it from someone who's a total type A, Virgo, OCD,…read moreobsessive person who notices everything. They do a perfect, phenomenal job. No air bubbles anywhere, nothing out of place, spacing all done properly, laser cut. From tinting, to blacking out headlights and tail lights, these guys do it all. And they do it extremely well. Just look at the before and after. Great customer service, and knowledgeable staff, and they actually call when they say they're going to call. Highly recommend!

I had an excellent experience with Alex at Rhino Films. They removed an old, crusty vinyl wrap from…read morethe roof of my IS300 that had clearly been on there way too long, and the removal was done carefully without damaging the surface underneath. After that, Alex and his team installed PPF on my carbon fiber hood and roof, and the results came out flawless. The film is laid perfectly with clean edges, no bubbles, and great attention to detail -- especially important on carbon fiber where imperfections show easily. Alex and his team was professional, knowledgeable, and took the time to do the job right instead of rushing it. As a fellow car enthusiast, Alex understands how important the details are and treats your car like it's his own. Communication was solid throughout the process, and you can tell they genuinely care about the quality of their work. If you're looking for vinyl removal, PPF, or paint protection work done correctly the first time, I highly recommend Rhino Films! I'll definitely be back for future projects.

Reputation Auto Customs - autocustomization - Updated July 2026

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