Reputation management is a difficult area as incorrect Internet postings or almost impossible to remove. However as in all other things let the buyer beware. Once you turn over your money, for any Internet-based companies you have little recourse as compared to a company in your own area registered with the Better Business Bureau. In exchange for several thousand dollars, this firm promised to roll back and erroneous Internet listing at least three pages. Initially they were very keen, created a number of business postings and set up one Internet site but when the posting never budged, their enthusiasm flagged, they stopped answering my phone calls, and totally ignored me as a customer. The consumer obviously has little recourse in these matters-I would suggest going with a firm that's rated in the top two or three, getting some sort of guarantee in writing, and only paying half the funding required until they actually deliver. They're a number of firms that fall into this category. Malcolm Brigden read more