Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

Troy Thompson bends over backwards to help you even when it is outside the rhelm of his…read moreresponsibilities. The company also looks at your coverage when the time comes to renew your policies and will advise you as to what the best option for you is. Highly recommend if you want a personalized insurance experience.

From the owner: Highland Village, TX: Thompson Insurance Services LLC, a family owned and ran independent insurance…read moreoperation, officially launched on January 1, 2017. While the name and some of the personnel are new, the business overall has been established for 18 years.

Mackenzie Zackary was very good, nice, efficient and kept me informed where he was and made sure I…read morewas in a safe spot. He is an excellent worker and you are very lucky to have him as your employee. He was on time and really a little earlier even with all the ice and snow!! Stay safe out there!!

My family and I have been a AAA members for 24 years. One of the best parts of AAA is that when I…read moreneed a new car battery, I call them and they're there in 45 minutes. If I need a new windshield, same thing. If I want to fly to Mexico or Bali, they got my back with great discounts and they recommend only the greatest places to go to. This has to be my favorite location. I love this location because Lauren is BEST travel agent that I've ever had with AAA. She's bubbly, engaging and really listens to my needs. I get excited everytime I get to book a trip with her so I wanted to shout her out on here! Also, when you walk in, everyone treats you like family. You are welcomed, recognized, and greeted by all available staff. Overall, you can't go wrong with AAA. They provide so many services but by far they have the best travel/vacation packages. Thank you AAA!

Had lots of questions about a specific insurance policy need - Andrew Guernsey at Fellers Insurance…read morewas always prompt with a reply (email and phone). His replies always included information to go along with the answer - leaving me re-assured I was not only making the best insurance decision, but had the right person helping me. Andrew was recommended to me by a trusted business partner. The recommendation was spot on, with Andrew demonstrating the "best of class" service which resulted in this referral. Based on my experience, I recommend you contact Andrew Guernsey at Fellers Insurance Agency and let him earn your confidence and business.

I was new to DFW and I lucked out with this agent. They listened to my insurance needs for both…read morehome and auto and have always been helpful and informative and quick to answer questions. They were also helpful in the claims process as well. You might find a little cheaper insurance quote but you won't beat their service and attention to detail.

Curtis is the king of client advocacy…read more Yes he sells insurance, but he REALLY focuses on helping customers understand the right choices and when there is a need for a claim, he makes sure everything goes as well as possible. Heck... even when there are hiccups in the claims process, he jumps in and fights for you. He is on MY side, and that's a HUGE value to me, my family, and my companies. I have been a customer of Curtis's for years, and there is no one I trust more to honestly answer my insurance related questions. I'm not a Farmers customer, I'm a Curtis customer.

Curtis provided a lot of useful information to me about my existing policy. Even though I wasn't a…read morecurrent client of his. He took the time to explain coverage and even reviewed my policy and made suggestions. Good insurance agent.

Educating me on what the coverages mean is their top priority. The helped me to see the value in…read morewhat I was paying for, instead of just getting the state minimum that I requested they showed me that it was worth a few more dollars to make sure I'm actually covered in the best way possible for my family.

From the owner: Farmers started in 1928 and our Agency is continue to grow in our local community and beyond for…read moreHome, Auto, Rental, Motorcycles, RVs, Boat, Off-road, Life, Commercial, Umbrellas Policies; just to name a few.

Was with them for a few years. Repeatedly had inquiries they said they needed to find an answer to…read morebut I never got follow-up. When adding my daughter to our policy as a newly licensed driver, she also had some questions regarding her portion of fees, and was told she'd get a call back with the breakdown. Nope! They requested documents from me that were not relevant to my policy, like info on my son who they enrolled in the safe driver program that I had declined. Repeatedly asked for a copy of my oldest daughter's policy, though she lives out of state and has had her own insurance for 5 years. I cooperatively sent a picture of her insurance card. They insisted on the declarations page. Not happening. When I asked why they needed it, they said they didn't know; corporate was insisting. I asked for a contact at "corporate" but unsurprisingly, never got it. A week or 2 later, I got a letter saying they were dropping me for not providing necessary paperwork. I beat them to it, thankfully, and secured a different and less costly policy. In the meantime, when my policy was up for renewal, they actually sent me a bill! Completely absurd, incompetent, disorganized. Two stars for a few people in the office who were nice and put some effort into it. I don't know one man's name, and Bob Seaborough, who I initially contacted, were both helpful. I don't think Bob is there anymore.

From the owner: The mission of the Andy Roethele State Farm team is to provide reliable insurance coverage for the…read moreentire state of Texas! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, retirement planning, and much more. Stop in to one of our convenient locations in Highland Village and Plano or get covered today