If I could give zero stars I would. Let's start off by the fact that my price has steadily gone up since I've had services with them with no explanation even though they say there it was there was no explanation in my bill. When I got the bins they charged me a fee for bringing them which was not explained very clearly so I assumed it was a deposit. Now, I changed my services and they are going to charge me $150 for my two cans to be picked up. They gave me line of bull about what the charge was for. When some of my neighbors just had their cans picked up for 50 bucks. I also have to pay for this month after trying to reach them before but due to site maintenance I was unable to reach them. I also have a new trash service picking up so they won't be picking up any trash from me but still I'm going to be charged $80+ and I say plus because some months it a more. I wouldn't waste your money your time and your energy on this company. Find a new trash if you can. They are price gouging their customers badly in every way. read more

Once again they missed our entire street yesterday. As they were passing by our street I waved at them and then pointed towards the trash cans on our street. The passenger in the truck waved and they kept driving. read more

Very horrible service two missed pick ups in one month we have trash piled up in the house because of them not doing they job I wish I could switch companies I've called 3times and my trash still here they sosay something was in the way of the trash bin my neighbors both has two bins and they had bicycles and everything and they trash got dumped and all I have is one single trash can they All need to be replaced at Republic because they don't care about the customer service read more

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I never publicly post a complaint unless I've made an effort to resolve it directly first. I've made 3 calls now, and Monday will be number 4. Several weeks ago when my trash was picked up, my trash bin was dropped down so hard it broke a wheel off, so I can't bring it up from the curb. I called to get the bin replaced a couple weeks later, and was assured they would replace it this past week on my pick up day. Not only did they not replace it, they didn't empty the bin. I called and was again assured it would be replaced the next day. Nope. One more call, with the same assurance. Nope. Not long ago, most of the bin on my street were replaced with brand new ones, even if they were not broken. Now I have a broken one, and have to beg for a new one. This is ridiculous. read more

Republic Services - Broken trash bin - Recycling Center Near Me - Scott, Louisiana

The commercial division continues to break the noise ordinance laws by picking up garbage before 5am weekdays I will continue to record them breaking the law at 3am (today) and 4am on Mondays and send the videos to the city's noise ordinance department with whom I've been in contact with for the past few weeks trying to resolve this issue. They have notes in their system that they are not to start until 5am but either tbey don't know how to read or they are choosing to continuously break the law. This doesn't seem like a business that operates with integrity. Learn the laws you need to abide by when operating a business. This company need to be fined at least twice for breaking the law this week. Je ne suis pas impressione'. read more

Paid for two trash cans. Come home on trash day and one is missing. Then I see on the security camera Republic took one of them. they never answer the phone or email so we still get billed for two trash cans and the price is ridiculous!! Not to mention over charging for trash service read more

Worst trash service. They've completely skipped over our driveway and neighbors so many times that I don't bother to call anymore. Maybe if I forget to pay my bill they'll remember we exist?! Not once have they ever offered to credit our account for their crappy service. Today is Tuesday. Our trash was to be picked up on Thursday of last week. My husband is contemplating bringing our trash and neighbors trash via a trailer and dropping it in the Republic parking lot. Maybe that will get their attention! This is a city wide issue. I've seen much about it on social media lately. Get with it Republic. Your trash service is trash. read more

Im not surprised at all of the bad reviews I'm witnessing, well here goes mine!! Waited 3 months for my garbage to be picked up, when someone was finally sent, I filled it up instantly due to the fact they took 10 years (sarcasm).. Not to mention they skipped the following pick up and I've called and spoken to some one 4 times, even a head person.. I was lied to and said a truck was gonna come in the morning, truck never came.. Then was informed that one would be there no later than 4:30pm Friday central.. It's sat and still no truck has come, even after I stressed the fact that I had a huge shipment come into my shop and I needed the extra space.. I have boxes stacked in here to the ceiling because of your unprofessionalism.. This is a disgrace, the bums don't even go near it.. I do not recommend this service to anyone!!! It's been a month I've been trying to get this company to send a truck, this business needs to be shit down.. I've had enough!!! 0 STARS!!!!! read more

If moving into a new home already is weighing down in cost, don't be surpised when you get hit with this trash fee. Almost 100 dollars every 3 months plus an up front fee of 50 to 60 dollars, which I called twice, and was told different both times. You have to pay quarterly, so every 3 months. I'm guessing all the property taxes and HOA fees that are being paid doesn't cover these cost which is BS! So 83 every 3 months up front plus the 50 fee of the trash can upfront. Thats 450 dollars a year for trash not inlcuding tax if they don't add that to the price given when called. Before my trash was included in the water bill, probably like 9 or 10 bucks a month. Then the terrible service they give and I've been told about is horror stories! I guess they can price gouge since you can't even pick which trash pick up service you can go with! Terrible, way over priced, looks like we are paying the workers ourselves plus the company with these high prices. read more

If I could give zero stars I would!!!!!!!! THIS COMPANY DOES NOT CARE ABOUT THEIR CUSTOMERS. This has been a very long and drawn out month. In May my normal scheduled service was missed. I didn't think it to be a big deal so I didn't pay much attention to it. Well, well, well we are in June and let just say my trash has not been picked up At ALL this ENTIRE month. First call, was a total waste of time as the C/S rep claimed to not be able to find my account. I of course called again the next day thinking that maybe this was an error or maybe I was speaking a different language, this rep seemed a bit more competent. She was able to find my account, and I was assured that I would have a truck dispatched to my residence the next day. Well, not to my surprise they did not come and according to the 3rd representative it was because the ticket was not escalated, and yet again I was told that a truck would come out the next business day which was Monday (keep in mind my trash hasn't been picked up for nearly a month) but as I have been told by the what seemed like 500 C/S reps ," we do have until the close of business day( 5 pm) to have the trash picked up." So today is Tuesday 12:58 pm and.....................you guessed it my trash has yet to be picked up. I know, I know they have until 5 pm so I am holding out hope(just kidding). Let's just say that I am extremely pissed, unfortunately I do not have a say I who services trash pick up. I think it's safe to say One very dissatisfied/ disgusted customer. read more

I am a Republic Services customer in Youngsville. I am not eligible for curbside recycling and am trying to find information about bringing recyclables to the location at 201 Mire Road. The website is of no help in answering questions or providing info about this option. And the local customer service number, 337-806-2000, is not answered. I have had to leave a message requesting a call back 'today'. I have wasted 45 minutes in an attempt to try and find something out to no avail. Perhaps I will get a call back or a response to the email I sent via the 'contact us' link. Not customer friendly. read more