Joining this bank is my biggest regret. I'm constantly paying international call fees to "unlock"…read moremy account, only to find out my account can't be unlocked. Multiple times have been stuck overseas without access to my account. Horrible customer service - they provide no other options to unlock account besides "waiting 48 hours". No way to message, you have to call and pay international mobile fees. Don't join save yourself!!!

Gosh... Where do I start. I always start to tear up when I think about this 5/3. Michael is a…read moregentle giant. Tommy is kind and compassionate. Sherry's smile could light up the world. Grant is knowledgable and generous. Oh, and Shaun... WHO DEY!

Wells Fargo needs to hire 100000 more people like the Branch Manager Tysha. She was very friendly &…read moresuper helpful went out of her way to help me with my banking needs. I usually avoid going into branches. Not this one

I had a great experience at this Wells Fargo. I agree with some reviews that Wells Fargo may be a…read morebit outdated but I have been a member with them for a long time now and advent had any serious problems. I got a notarized address form within 5 minutes. I did not have to wait in line. I wish I had known about parking before hand. Ask the hotel valet guys where to park and they will help you out.

We went in to Regions today and had several things we needed taken care of. We were waited on by…read moreBrandon and he went over and above to assist us with our needs and did so with a smile on his face. Thank you Brandon! Sophia and Jay Crawford

Upon entry I was greeted by a big smile. I always like to meet my bankers and who is handling my…read moremoney and was given great insight on my business account and how to build business credit. Very appreciative of the steps the staff take to make you welcome.

I was a bit hesitant to switch banks from US Bank to Regions post a terrible debit card fraud scam…read morearound 6 months ago... but a broad can only go so far without a functioning bank and debit card. Plus, I was starting to get paranoid carrying cash around all the time. I slowly developed a relationship with this Regions branch as I was cashing my checks (they offer this service to non-account holders). The customer service from the tellers and staff was authentic and they were so gosh durn helpful on each visit. Finally, one of the tellers suggested that I grab some material on their various accounts from an onsite account rep and I took the bait. My personal checking and savings account were set up in less than 15 minutes and I received my new debit card in less than 3 days. I can dig it. TIP: This Hillsboro Village branch is always well lit for your safety and are open on Saturdays too. Yelp365 - #3

Great customer service from a friendly, knowledgeable and engaged staff. A longtime personal…read moreaccount holder (25+ years ), I recently opened a new account for my small business, and it couldn't have gone better!

Great service! Always so helpful and great to have a downtown location too. Oswaldo Mendoza is the…read moreperfect guy for any small or big banking questions here, highly recommended!

I love my bank. Been with them for about 8 years now and they have never let me down. I recently…read morehad to dispute some fraudulent charges on my acct and they made sure they took every step to help me out from the CSR person on the phone to the guy at the DT location who gave me my shiny new Temp card. If you are looking for a new bank like i was 8 years ago, you can't go wrong with BOA. Also, if you are not aware already, look into the Museums on Us program- BOA cardholders get into participating museums free on the first full wknd of the month.

I love the personal service at Regions bank. They go above and beyond to help me . Fast and a…read morecourteous.is the way I would describe them.

This is a recently updated branch, so I didn't know what to expect. Parking was a breeze and Connor…read morewas great. Was able to do everything that I needed in a single visit and was very friendly. I will absolutely be using this branch again the next time I need banking services.

Now that I am back on this side of town, this will be the closest US Bank branch to my home and I'm…read morepretty happy with that! The parking lot is plentiful and they offer 2 points of ATM access which includes a 24 hour drive-thru version. I appreciate the friendly and helpful staff who efficiently assisted me with doing a change of address, order a new debit card (I lost my previous one during the move, make a deposit, and order some new checks... all in less than 10 minutes and at the teller booth. Convenient! The drive-thru lines for deposits and withdrawals are always a breeze too. No complaints here! TIP: The website boasts that this location is open on Saturdays but I am almost certain that when I attempted to visit a few months ago, they were closed? I will try again soon and update then!

I would negative star this place if I could - They made me walk to the downtown US Bank location to…read moreget my $26.60 cash. Apparently $26.60 was more money than this branch had on hand. Well capitalized... I'd say no.

Great group of people at First! I called in today for help at a branch while i am in town. We use…read morethis bank in other TN cities for accounts tied to properties we own in Chattanooga and Knoxville. Our 1st Nashville purchase has occurred and First has been helping me at this local branch. This group has been more than flexible in working with us from out of state via phone. I am sitting down with them in person at this branch when i am here later in July!

I have banked with First Bank at a branch in Murfreesboro, TN for over 2 years…read more At first, the bank employees were very nice, but all of that has changed. I went to this bank because my local credit union was only paying 2% on CDs and First Bank was paying a little over 4%. I had the interest paid to my checking account, which was also at First Bank because I lived off the interest, plus my SS. The interest was to be deposited to my checking on the 18th of each month. I went to the bank to find out why the interest was not paid. I was forced to sit in the lobby where others could hear and discuss my CDs, that totaled $150,000. Finally, a man came over to me and said since you are satisfied with what we are doing why don't we just pay you your money. That was done. There were more problems and I sent a Certified Letter to Chris Holmes, the Pres. & CEO of First Bank, and he didn't even reply. I have closed all of my accounts with First Bank except for my checking which I will leave open to after Jan. 1, 2025 so my bills that are paid by bank draft will be paid. I did have dealings with 2 very nice tellers: Connie & Caroline and I hate to leave them. I DO NOT RECOMMEND FIRST BANK TO ANYONE !!

I'm definitely the type of user who will primarily review a business if they are outstanding or…read moreterrible, and Renasant (so far) is definitely the former, and I feel compelled to tell everyone about how awesome they are. I recently went through the home buying process and worked with Renasant, and specifically Julia Wilson at the Cool Springs branch. Before starting, I asked a lot of people for recommendations on local mortgage brokers because I wanted to shop the rates and service of a few of the big banks with some of the local ones. Renasant was one of the recommendations I received. I met with the branch in Cool Springs, although I had previously met the Bank president at the downtown location and had a good experience. The meeting my wife and I had went very well. We met with Heath, who manages that branch, after hours (we both were coming from downtown, after work and fighting traffic) and he spent as much time with us as we wanted. He was patient and gave some great advice, even though we weren't ready to start the process. When we were seriously ready and began shopping the rates, Renasant was the lowest at every stage. Out closing costs were about the same as everywhere else and we weren't able to negotiate those down very much, but they very much made up for that in service. The loan officer we primarily worked with, Julia Wilson, was amazing and extremely responsive. Nights, weekends, all throughout the day ... she would reply or call us with the information we needed. To top it off, something came up DURING CLOSE, and the title company told us that we could get it fixed but it would probably take several weeks or months and in the interim we would have to continue paying more than we needed. I emailed Renasant right then and they replied right away. They fixed the issue by sending over updated documents and when I relayed this to attorney sitting at the table, his jaw literally dropped. So far, they have been amazing to work with and I would recommend them to anyone and would definitely work with them again.

Zero stars- my account was compromised. the fraud department does not respond timely - I was told I…read moreneed to go into my branch when I am not in the state. I informed Philip on the customer experience line that there are FDIC regulations that are in play and he said "I just answer the phone, I don't know about the FTC" when I corrected him that I was referring to the FDIC, he said "whatever" and hung up on me.

They closed an hour and a half early on a Friday and made me miss a deposit. Very unprofessionalread more

Not open for 2nd straight snow day! Tried three locations. First Horizon and Regions both open!!!!read more