Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

I used Big Mike's Appliance Service in the past, and was so impressed with Evan's efficiency and…read moreexpertise. He was able to diagnose the issue (which was the switch that controls the water line) and repair it in a very short amount of time. Now for this trip, he came out on a Saturday and within minutes had diagnosed and repaired the, I think it was a conduit?,...at any rate it was the thingie that helps boost the compressor into doing what it's supposed to do. Again, I was blown away by how quickly he was able to make the repair, and the price was so fair. I highly recommend this service. Evan is clearly an expert at what he does, and honest as they come.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!

Our dryer was not heating the clothes but would still spin the clothes. We found Adam online with…read moreexcellent reviews. We were able to get an appointment and he responded quickly to our needs. He was able to diagnose our dryer problem and gave us a few options of repairing the problem and helped us make the right decision on what to do. My husband and I are happy with the service and now we can dry our clothes efficiently again. Thank you :-)

He was very responsive and knowledgeable He was able to order the part ( after asking me a few…read morequestions ) before coming out - which saved us both some time I would highly recommend him

Technician was knowledgeable. Arrived on time that was indicated. I am very pleased with the…read moreoutcome of this job

I called on 12/30/2022 and they came the same day. Waited for the parts until 1/02/2023 and now my…read moreoven is fixed. In 4 days !! Thanks to the technician Victor, courteous and professional knowledgeable. Ok

There's a very good chance that you will sit at home waiting for a repair technician that will not…read moreshow up, or your time "window" will be changed without notice. When I contacted them for a warranty repair, they offered an 8AM-12PM window which was changed to an afternoon appointment without notice, TWICE. It is now their policy that only an 8AM-5PM window will be offered. When I asked Ashley Roldos, the supervisor, what is someone to do when they have to work? Her reply, "you have to make arrangements on your own." This would mean either lost wages or paying someone to wait at your home for you. Appliance Repair companies are a dime a dozen so find a company who values your time and will actually show up when they say they will.

Steven fixed my refrigerator's valve promptly and efficiently! The receptionists over the phone…read morewere also nice and helpful. Recommend this company