Yeah don't call for a tow. What kinda tow truck company doesn't have truck/car Dollie's. They are…read morelazy. You tell them hey need to use a dollie to move the truck bc lower ball joint snapped and was sitting in my rim on the inside of tire and instead of listening to me and using a F### Dollie they decided to say fck that guy and just pull my truck anyway without a Dollie now I have to buy a new rim ‍‍‍‍. Absolutely pathetic. P.S. They will fuk your shit up big time then try and make excuses so they don't have to pay for it LMFAO.

I was two hours away from home on business and my starter went out. On a recommendation from a…read moregood source I called OK Automotive to both tow my car and hopefully make the repair. It was late in the afternoon and they had several jobs they were working on but Tim and Eli went over and above to get me on the road again that day. I can't thank them enough. Fast service at a reasonable price.

Have twice been impressed with Rick Lawhead and his business. This time, we were looking at a $2200…read morebill, but Rick took the time to investigate the vehicle warranty that we had and saved us 1000+ dollars. I always appreciate the guy who will go further for the customer. He was recommended to me, and for good reason.

When I went to pick up the car the first 2 times he told me he couldn't align It (it needs more…read moreparts) so the 3 rd time I went to pick it up and guess what it needs more parts before I could get it aligned. I left and I won't be back.

Absolute heros! These are the folks you want as neighbors. Thank you for your help! Speedy and…read moreefficient rescue operations.

Don't even think about using this towing company!! My car got towed by them last Friday (May 10th…read more2019) When it was towed I had a half a tank in gas, when I picked up the car today my gas tank was on EMPTY!! The windshield wipers where on when I started the car and so the air conditioning! It wasn't raining when my car got towed! The seat had been moved so far back I couldn't even reach the petals, and the rear view mirror had also been moved along with my side mirrors! Every one knows their own car, where the seat is, the mirrors, etc ... Oh and how much gas you have in your tank! So over the weekend my car had been driven over a hundred miles while in there care!! Not to mention their office was HORRIBLE! EXTREMELY dirty stuff piled everywhere and they didn't even ask for an ID! So I could have been anyone picking up my car! OH and I NOW have a 5 gallon BLUE bucket in the back of my car that WASN'T there when it was towed!! Shop somewhere else because these people are nothing more than CROOKS!!

My experience was great,the owner is very polite an goes beyond to work with you,thus business is…read morealways busy but yet my vehicle was serviced in a timely manner ,I was contacted and pleased with Rustys repair,highly recommended.

So, I've tried to on more than one occasion give the benefit of the doubt. After nearly one year of…read morerepair work fully paid by the way, and many many hundreds of dollars in tow bills rental fees etc, and time missed that I cannot get back...... DO NOT I REPEAT DO NOT TAKE YOUR VEHICLES TO CHAPLINS TRANSMISSION IN OLNEY, IL. MORE TO COME BUT THIS IS A SNIPPET. It took me to post for calls and for help. The help offered was take down my post and then I will get a rental vehicle.

We dropped a truck off on May 17th to get the transmission rebuilt and it did not get finished…read moreuntil August 2!! They got it taken apart and then put back together. Apart was bad so they had to take it back apart and fix it again but still!!!!! There's literally no excuse to take that long!!!! Every time we would call, "Oh it will be done by the end of the week,"or "oh it should be done by Monday or end of day tomorrow". Always got told something different.

Talk about being treated like Family!!! Hometown Feeling in…read moreOlney,IL 62450! Great Service and Pricing with a Smile!!! Attention to Detail. Period Home of the White Squirrels and the Tigers!!! Thank You Brian and Austin Woods and the Crew for doing an Awesome Job on my Challenger!!!! Missed the Deere but Popped out of the Ditch in Second Gear!!!!!

Troy was so helpful and kind to this ole lady. He was able to charge up battery so I could get to…read moreretailer for a new battery. Even recommended a local repair shop for this 2003 Subaru Baja!

Body Builders requested my tow and Mr. Shook was on scene within an hour, over 40 miles away. My…read morecar was promptly delivered back to Robinson as quickly as my ride got me back to town. He was literally a couple cars behind us on the way back to town. Midwest service at it's best!