I lived in this apartment building from 2023 until July 2025, and my experience with this management company was extremely unprofessional and disappointing. I rarely write reviews, but future tenants deserve to know what they're getting into. 1. Maintenance Problems Ignored for Months One of the worst issues I experienced was when my ceiling actually collapsed on me. I took photos and called management immediately. They sent someone to clean up the mess, but then left the ceiling unfixed for nearly 2-3 months. It wasn't until I contacted Public Service/City Code Enforcement myself that anything changed. The very next day after the city reached out, they finally came to repair it. The fact that they only acted when the city got involved speaks for itself. 2. Mouse Infestation Not Taken Seriously Before moving out, I also dealt with a mouse infestation in my apartment. I reported it multiple times. Their solution was to put out a few mousetraps -- which the mice literally jumped over -- and then do nothing else. When I went in person to bring it up again, I was told: "Maybe someone in the building isn't living right." Instead of calling a proper exterminator like a responsible management company, they blamed tenants and never provided real pest control. My neighbors ended up handling the issue themselves because management refused to. 3. Unprofessional and Unresponsive Overall Between a collapsed ceiling left unrepaired for months and a mouse infestation that was ignored, it's clear this company does not prioritize safety, maintenance, or tenant well-being. I would not recommend renting from this management company. If you want safe living conditions, proper maintenance, or even basic professionalism, you're better off renting elsewhere. This has been one of the most stressful and unprofessional rental experiences I've ever had. read more

They couldn't read the email they themselves sent that said they were cleaning out storage #3, and proceeded to clean out the wrong unit, throwing my stuff away and didn't even bother to own up to the issue. A neighbor told us, otherwise we would have never know. We didn't get our stuff back, and they are the scuzziest slumlords that could have taken over that property. They're a joke and a bad one at that. read more

I gave this company a double deposit because I had bad credit: And over $2400 to move into a 1 bedroom apartment. It was not move in ready the day I got my keys and still isn't ready 5 days into my lease agreement. Maintenance is very poor and I am a little scared to go through with this lease when they can't even have basic necessities ready when I move in. My patio door will not secure!!! I can't stay overnight there alone!!!! The ac unit is from the 70's and I demanded it was replaced. They claim it is fixed and we shall see. For someone being so untrusting of tenants their behavior is extremely appalling and this is a clear breach of contract: how many people have they done this to exactly. Another case of slumlord in the Quad Cities. read more

They seem to have seamless service and support, however, they neglect work orders and tickets, fail to deliver proper service and leave maintenance orders unresolved and unworked. I have been in my residence for 1.5 years and submitted dozens of tickets that go unanswered. I leave messages with the office and never get returned calls. I have contacted through text and get ignored. Absolutely not worth the price of rent with such disfunction and I would not recommend them. I have never missed or had a late payment and still cannot access my garage, the dead trees came down and nearly crushed the skull of my son and they have done nothing. Pick any other rental company! read more

I went to go look at a place they had and put in my application did what I was supposed to do on my end and was told I would hear something back within a maximum of 10 days. I waited and waited and waited. by the 10th day I was calling and everybody that answered that phone had an excuse or was somewhat rude about why my application was still pending. on the 14th day of waiting I went into the office and spoke with the property manager(name is JC) of the unit and was honestly caught off guard by how rude he was. he then proceeded to tell me basically he was waiting to see if there were any better candidates that would apply for it besides me. He then began to let me know my credit score wasn't exactly what they were looking for so they would need a double deposit and was listing all these fees seeming to me like he was trying to make it difficult for me to get. When I said that was fine, he then seemed surprised at the fact I was still interested. Honestly after this rude encounter with JC I don't see myself ever trying to rent with them again based off the attitude I got from him and just about every other call I made to them regarding the status of my application alone. Completely unprofessional and disrespectful to me. read more

I rent through Miltown Reality. Terry from Rent Qc responded tp my request for maintenance. He provided exemplary customer service. He was polite and attentive. Got the job done that day and didn't lollygag around. With high quality service, and high quality standards I hope to request him in the future! read more

Rent QC - Terry sealed the toilet to the floor and got a new toilet seat lid. - Property Management Near Me - Moline, Illinois

Totally unresponsive to renters question. Refuses to provide an avmccountung of what I am being charged for utilities. Find another company to work with. read more

I felt compelled to write a review after reading the others on YELP. First, I've travelled for my career most of my adult life and have rented several properties over the last 15 years and have had terrible management companies right here in the QCA. Rent QC is pretty good IMO... Property reviewing: Park View - RI Value: 5 Stars - Rent is very reasonable. Water is included. I am month to month and still am well under $600.00 per/month. Condition of the property: 3 1/2 Stars - the complex is dated and could use some TLC. My stove is original and the refrigerator is kind of busted up. Parking is an issue for some that have multiple cars as spots are limited. ** There is a weekly cleaning crew that takes care of common areas. *** Snow removal could be better during winter months. I've lived through worse. Attentiveness to service requests: 4 Stars - every service request has been responded to and only a couple times have I had to call personally to address an issue. FYI - the management company does a good job of respecting the privacy of its tenants. read more

In our lease it says the landlord pays 25% of water then we are basically required to pay $20 a month so basically around $100 every quarter. Our 1st bill was around that amount. Our 2nd bill was around $200. Then yesterday in our portal we got a new bill for $355.29 and a due date of yesterday. We barely use our water and are extremely low income with a disabled son. We called them and requested a bill to be sent to us and they refused. They said we could download our portal and use that as the bill for the assistance at project now. Is this legal??? At the rate they are going our next one will be probably around $600. My name is Dori and my phone number is 309-250-5895. Again just wondering if this is legal.? Our landlord is rent QC and we live at 3745 53rd Street apartment 105 moline ill 61265. we live in a 2 bed 2 bath apartment. There is no way we owe $355 on water. It's not in our name. And how shady are you to not provide an itemized bill to show the breakdown on how you come to that total or so we can get assistance???!!!! We have placed several calls plus a email and nothing. read more

i have had the worst experience with this company. i moved 6 hours from home and when i arrived to my apartment it was DIRTY. there was poop in the toilet, open electrical boxes, dirty shower, dirty fridge, dirty stove, dirty floors, dirty walls, and dirty closets. the closets smelled like cat urine and cigarettes, as well as someone else's facial hair on the shelves. being 6 hours from home and this being the only place we could stay for 3 months, we had to accept and stay. though out our period of time living here, we've both dealt with flat tires because there are piles of nail everywhere in the parking lot. i have had a package stolen from the building and when asked for them to check the cameras, they said they couldn't play them back. i've been walked in on by pest control with no notice of them coming. we have smelled weed countless times in the hall, and now we have found that we have cockroaches. this apartment is the most disgusting place i've ever lived in and would NOT recommend to anyone. all of these things have happened in a matter of THREE months. PLEASE save yourself, and do not rent with this company. read more

We have worked with RentQC on multiple properties and everything is very thorough and professional. Scott has been very good to work with and he's on top of everything. Todd has been a great agent on the real estate side. Whether you are renting or an owner they will work with you fairly and responsibly. read more

They took over our apt building 2 months ago. Still haven't vacuumed the hall carpet. Terrible snow removal. Don't rwnt from them if you can avoid it! read more