Garbage scum landlords. They don't fix nothing until you complain and complain. Cancel maintenance…read moreorders without being completed. Lived 6 years because of price but now being threatened to be arrested and gave now a 30 day notice for requesting a licensed plumber for plumbing work.

I can't lie, the horror stories I was told about easy street have not happened with me. I've had…read moregreat contact with Maynard and I've had quite a few issues (maintenance wise) and they've always contacted me same day to get the issue resolved. My one and only complaint is they DO NOT answer the phones, but are very responsive through the renters portal. I love my house and I've had so few issues with management I decided to renew my lease. I know everyone's experience is different but this has honestly been a breeze over the last 2 years with them.

slumlords never fix anything but, so quit to sent out. Notice cure or quit Notice there are a lot…read moreof repairs that need to be done. This management company refuses to fix anything.

I moved everything out of my apartment I didn't wipe the fridge down I will admit that but…read moreeverything was moved out and everything else was cleaned the landlord couldn't find anything to charge me for, so he charged me for nail holes. 23 nail holes and I only had 5 pictures and a tv mounted into the wall he took $115 for nail holes, the building downtown at 318 Brady is a hazard I moved out as soon as I could there was a major water break water coming through all light fixtures like a waterfall in my unit and the hallway, he said that the upstairs apartment turned the faucet the wrong way, mind you the electricity was on.. There was standing water in my light fixture I had to go turn all breaker switches off and all he did was pour the water out the fixture and vacuum up the water from the ceiling and floors and painted right over it. He is money hungry..

I lived in this apartment building from 2023 until July 2025, and my experience with this…read moremanagement company was extremely unprofessional and disappointing. I rarely write reviews, but future tenants deserve to know what they're getting into. 1. Maintenance Problems Ignored for Months One of the worst issues I experienced was when my ceiling actually collapsed on me. I took photos and called management immediately. They sent someone to clean up the mess, but then left the ceiling unfixed for nearly 2-3 months. It wasn't until I contacted Public Service/City Code Enforcement myself that anything changed. The very next day after the city reached out, they finally came to repair it. The fact that they only acted when the city got involved speaks for itself. 2. Mouse Infestation Not Taken Seriously Before moving out, I also dealt with a mouse infestation in my apartment. I reported it multiple times. Their solution was to put out a few mousetraps -- which the mice literally jumped over -- and then do nothing else. When I went in person to bring it up again, I was told: "Maybe someone in the building isn't living right." Instead of calling a proper exterminator like a responsible management company, they blamed tenants and never provided real pest control. My neighbors ended up handling the issue themselves because management refused to. 3. Unprofessional and Unresponsive Overall Between a collapsed ceiling left unrepaired for months and a mouse infestation that was ignored, it's clear this company does not prioritize safety, maintenance, or tenant well-being. I would not recommend renting from this management company. If you want safe living conditions, proper maintenance, or even basic professionalism, you're better off renting elsewhere. This has been one of the most stressful and unprofessional rental experiences I've ever had.

They couldn't read the email they themselves sent that said they were cleaning out storage #3, and…read moreproceeded to clean out the wrong unit, throwing my stuff away and didn't even bother to own up to the issue. A neighbor told us, otherwise we would have never know. We didn't get our stuff back, and they are the scuzziest slumlords that could have taken over that property. They're a joke and a bad one at that.

I rent a storage unit in Blue Grass at City Center Storage. I've had this unit for 15+ years and ,…read morefor the most part, have had few complaints. In the last year I have tried unsuccessfully to get the security lights replaced. The complex is completely dark at night. I have made several calls but get no action. I now have another problem with a faulty roll-up door. After spending over $10,000 in rental fees, it would be nice to get some attention.

I would like to thank Steve Henson...He made sure everything I needed fixed..even roof and leak I…read morehad..was fixed...I am extremely happy of how he took care of me..Thank You Alot!..I appreciate you all...

Have lived in a Richard Property for 2 years and have had a great experience. They are very…read moreresponsive while also respecting our privacy. They also do a good job with the landscaping and making sure it looks nice. Would recommend to anybody looking to rent in the QC.

From the owner: Our family home rental and relocation company has been in the business of helping people and their…read morefamilies move to the Quad City Area for over 15 years. Specializing in single family home rentals, as well as condos, town homes and apartments.

I rented a property from Ruhl & Ruhl Property Management for two years. They were excellent when we…read moremoved in and when we needed appliances to be fixed or replaced. They stayed on top of maintenance and work requests that I submitted pretty well. However, during our moveout inspection I felt there was unfair treatment of how they assessed our security deposit return. They withheld the total amount and said they could've charged us more on top of our deposit for property turnover. They held us accountable for unforeseen charges and other things that a tenant should not be held responsible for due to wear and tear over time. I asked for an itemized list of these discrepancies, and Patty Grady, who is their property management Maintenance Coordinator made excuses as to why she could not produce pictures, receipts, or invoice billing that calculated these charges. We tried to maintain the property as best as possible with yes a few nicks and scratches, however their lack of assistance and laziness (especially from Patty Grady) is unacceptable. They need to review how they treat paying tenants who even after they're no longer a tenant. I even reached out to the the owner of the property and after comparison to their way of how things are done, it was clear Ruhl & Ruhl lies about how they assess their deposit. She (Patty) told me she sends a report to the property owner and that he will determine how that deposit is handled. He told me via email that he has no play in that and trusts property management to do their job with an honest assessment to handle these things. So this clear to see Property Managment lied to me about that. They're not very customer friendly and even towards us as an active duty military family who has lived in various housing over 20+ years and dealt with landlords & property management. This has been the worse we ever worked with. I strongly recommend if you are looking to rent in the quad cities, never go to them for rental property. They are not honest with their work and will use any excuse to hold something against you feel like. They should be banned from the Rock Island Arsenal housing office for use as rental referrals out in town.

I can't speak to Ruhl and Ruhl in all cases. They may be good for newer homes, but I'd be…read morereluctant to use Ruhl & Ruhl for historic homes in the Quad Cities. A current listing at 727 19th St in Rock Island, IL is priced and pending at $150K. While the home clearly needs to be repainted, the home is larger than typical at 2400 sq ft, has central air, a fenced double lot, a fairly new and stylish 3 car garage, and the photos inside look fairly good. A similar but slightly larger home in Broadway with asbestos siding on a smaller lot with a nicer kitchen is listed at $236K, now pending. A recent comparable for a slightly larger homes that appears to be in similar condition with no garage on a smaller lot sold for $190K. Another comparable in better condition with no garage sold for $215K. Unless there is major structural damage to the home at 727 19th St, it leaves one with the impression that the listing agent underpriced the home by at least $40 or $50K.

Very rude and predatory people. My daughters car was disabled due to an accident and parked in…read moreparking lot of their property with places of business with no signs posted. They towed the vehicle before 24hrs without notice and I had to call it in stolen to find it.

From the owner: Ruhl Commercial Company specializes in helping you purchase, sell or lease commercial real estate…read more Whether your needs cover retail and office spaces to industrial, multifamily or even land and farm parcels, our team has the resources to meet your needs. We are your source for total property management, maintenance services, coordination of site acquisition and disposition and more. Through our partnership with NAI Global it is now our honor to serve regional, national and international clients.

make moving out difficult io cancelled my lease early by 5 months and told I was responsible for…read morethe rent for that time . but they wanted me to turn over the keys to it . and re rent to someone while charging me rent as well. I took a job out of town and Kim was not willing to work with me and the year before made me sign a new lease 4 months early to fit her time line. local owner is a good guy . but The company itself is all about taking the money

My husband and I live in Anthony's Tipton apartments, and we love it. This will be our second year,…read moreAnthony, Kim, and Robby have always been on top of things, and have met all of our needs. It's so peaceful, with nice neighbors. Everything that has needed fixing or replacing has been dealt with in a timely fashion. We have no complaints, plan to live here for quite a while, and would highly recommend Legacy Management. Also, love the monthly emails from Maddy!

Very shady avoid at all costs. From beginning to end red flags everywhere! The agent jennifer…read moreevans forced to sign a dual agent got us to say our best offer then called and said she would be representing another family as dual agent. When we questioned if that was a conflict of interest that said we'll too late the information is out there. Do not use this company if you want a good experience.

Connie Von Holdt was our buyers realtor, she was very rude and gave me a hard time. She minimal…read moreproblems with hair in draws.. LOL with covid you should be disinfecting the house. She also claimed to find dirt on the shelves in the basement but was unable downstairs. I 3een nice enough to give her my dining room set! :( Please do not use her!