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Ace Property Rental

2.0 (7 reviews)
Open • 9:00 am - 1:00 pm

Services - Ace Property Rental

Property management

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Ask the Community - Ace Property Rental

Rent QC - Terry sealed the toilet to the floor and got a new toilet seat lid.

Rent QC

(12 reviews)

I felt compelled to write a review after reading the others on YELP…read more First, I've travelled for my career most of my adult life and have rented several properties over the last 15 years and have had terrible management companies right here in the QCA. Rent QC is pretty good IMO... Property reviewing: Park View - RI Value: 5 Stars - Rent is very reasonable. Water is included. I am month to month and still am well under $600.00 per/month. Condition of the property: 3 1/2 Stars - the complex is dated and could use some TLC. My stove is original and the refrigerator is kind of busted up. Parking is an issue for some that have multiple cars as spots are limited. ** There is a weekly cleaning crew that takes care of common areas. *** Snow removal could be better during winter months. I've lived through worse. Attentiveness to service requests: 4 Stars - every service request has been responded to and only a couple times have I had to call personally to address an issue. FYI - the management company does a good job of respecting the privacy of its tenants.

I lived in this apartment building from 2023 until July 2025, and my experience with this…read moremanagement company was extremely unprofessional and disappointing. I rarely write reviews, but future tenants deserve to know what they're getting into. 1. Maintenance Problems Ignored for Months One of the worst issues I experienced was when my ceiling actually collapsed on me. I took photos and called management immediately. They sent someone to clean up the mess, but then left the ceiling unfixed for nearly 2-3 months. It wasn't until I contacted Public Service/City Code Enforcement myself that anything changed. The very next day after the city reached out, they finally came to repair it. The fact that they only acted when the city got involved speaks for itself. 2. Mouse Infestation Not Taken Seriously Before moving out, I also dealt with a mouse infestation in my apartment. I reported it multiple times. Their solution was to put out a few mousetraps -- which the mice literally jumped over -- and then do nothing else. When I went in person to bring it up again, I was told: "Maybe someone in the building isn't living right." Instead of calling a proper exterminator like a responsible management company, they blamed tenants and never provided real pest control. My neighbors ended up handling the issue themselves because management refused to. 3. Unprofessional and Unresponsive Overall Between a collapsed ceiling left unrepaired for months and a mouse infestation that was ignored, it's clear this company does not prioritize safety, maintenance, or tenant well-being. I would not recommend renting from this management company. If you want safe living conditions, proper maintenance, or even basic professionalism, you're better off renting elsewhere. This has been one of the most stressful and unprofessional rental experiences I've ever had.

Ruhl & Ruhl Realtors - We're honored to be named the Quad Cities Business Journal's 2026 Best Realty Company in the Region! 
For generations, we've been committed

Ruhl & Ruhl Realtors

(6 reviews)

This company gives false promises to landlords. This company does not deserve any stars. Patty and…read moreKim say untrue remarks to things and don't know and they don't follow through. You have to call from a private number to get to talk to Patty. Misty - the manager - is worse. She is ready to wash her hands of anyone that she feels is a bother. Ruhl is not there to protect the landlords assets and they refuse to do a 6 month walk through. Due to their negligence, it took then over a year to get a walk through on one house and 10 months on another, when there were concerns about the tenants damaging the home, and guess what?!?!?! The house had been torn up, and Misty is willing to help me find new property management. I do not feel I am asking them to only work on my 3 properties. I am asking for clear communication with actual results.

I rented a property from Ruhl & Ruhl Property Management for two years. They were excellent when we…read moremoved in and when we needed appliances to be fixed or replaced. They stayed on top of maintenance and work requests that I submitted pretty well. However, during our moveout inspection I felt there was unfair treatment of how they assessed our security deposit return. They withheld the total amount and said they could've charged us more on top of our deposit for property turnover. They held us accountable for unforeseen charges and other things that a tenant should not be held responsible for due to wear and tear over time. I asked for an itemized list of these discrepancies, and Patty Grady, who is their property management Maintenance Coordinator made excuses as to why she could not produce pictures, receipts, or invoice billing that calculated these charges. We tried to maintain the property as best as possible with yes a few nicks and scratches, however their lack of assistance and laziness (especially from Patty Grady) is unacceptable. They need to review how they treat paying tenants who even after they're no longer a tenant. I even reached out to the the owner of the property and after comparison to their way of how things are done, it was clear Ruhl & Ruhl lies about how they assess their deposit. She (Patty) told me she sends a report to the property owner and that he will determine how that deposit is handled. He told me via email that he has no play in that and trusts property management to do their job with an honest assessment to handle these things. So this clear to see Property Managment lied to me about that. They're not very customer friendly and even towards us as an active duty military family who has lived in various housing over 20+ years and dealt with landlords & property management. This has been the worse we ever worked with. I strongly recommend if you are looking to rent in the quad cities, never go to them for rental property. They are not honest with their work and will use any excuse to hold something against you feel like. They should be banned from the Rock Island Arsenal housing office for use as rental referrals out in town.

The Bridges Apartments - Dirty, never cleaned!

The Bridges Apartments

(1 review)

Property manager is vindictive and will not renew lease if challenged and evict if you don't have…read moreenough money to cover rent and moving. Will then get a money judgement on you with false information. I believe this is a pattern and the justice dept needs to look into it as there is over 40 money judgements againt former tenants. The safety of residents was put at risk because no building permits were pulled for 4 years. I believe permits were issued after this was discovered. Management would not deal with trespassers and the pool and hot tub were filled with them. People got in a "secured" building and stole pkgs., a router, etc. Documents were falsified. You'll get no help from upper management either. Floors were dirty, dog poop in stairwells, people smoking pot on a regular basis and a drug party busted by cops. They accused me of damages caused by movers of previous residents in my unit. Things I had already documented and the moving company already payed to repair. Property-manager has extensive backround in section 8 housing and is well versed in. These apps. Are nothing special. Same appliances every other apartment building gets. Maintenance puts used parts on when new are available. I would love to hear others stories about the Bridges Lofts. I think the Federal (not the iowa) DOJ needs to investigate. Things are very wrong there and anyone looking to live there needs to run the other way. I'm adding some photos to tell a bigger story. I have documented everything I've said in this review. Enter that building at your own risk and take lots of pictures.

Mel Foster

Mel Foster

(3 reviews)

Me and my husband went through them to buy our first home. We were so nervous kinda scared about…read morewhat we would pay for things. We never done this before so we didn't know what to expect. We found a house we wanted to look at and a realtor contacted us. His name was Timothy odey. He gave us a number to a finance loan place to get pre approved which was very helpful! Timothy was amazing I couldn't believe how lucky we got with him being our realtor! He didn't pressure us into buying the first house we saw he was so very patient with us. He showed us so many houses that we picked out thinking they would be great. He just smiled and did his job. Once done he took us aside and educated us on what to look for and what year is the best for houses. How to look at the walls in the basement to see if they were bowing. How to tell if a roof is good or needs to be replaced. How to look at the floors to see if there is any water damage. Then he showed us a house a cute house. We fill in love with it. He helped us negotiate the price down and helped us with the inspections for the house! He went above and beyond his job for us! We love him so much and the saddest thing was not being able to work with him any more! We couldn't have done this with out him! I highly recommend him for home buying needs or what ever you need! We are so happy in our new home! Mel foster was great to go through!

Would give 0 start, very disappointed, I wanted one house that was fire sale, but Dee Shepard, told…read moreme that the house was sold, Inwnded up buying a different house, a year later the house I originally wanted still has a 'for sale' sign and it is still listed on the Internet as being available! She also did not disclose problems with the house I ended up buying, I DO NOT recommend this agent!!! Her excuse is "that's what they told me" she varified nothing she was told!!

Ace Property Rental - propertymgmt - Updated October 2026

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