I use enterprize quite a bit, i always reserve a vehicle days ahead, but i always have a 2 to 3…read morehoir wait or they want to give me an upgrade for $200 to $300 more a day. Why reserve vehicle if they never have one available. If they need to upgrade it should be at their cost not mine. Make theft and scams legal.

This is a poorly run business, not only do they currently provide poor service, poor service has…read morebeen the highest that they have attained in years. Years ago, I reserved a car for a specific time for pickup. When I arrived at their location, the people were rude. So I go outside to wait, and wait, and wait. Finally they bring the car around. It's damaged AND dirty. I get out of there. Days later, they are supposed to come pick up the car. I tell the crew, as they are driving to my location which is over an hour away, I make clear that they Will Not be able to locate my home by using GPS. The person just keeps dismissing me and what I'm saying, so I finally had enough, I let them 'try' to find me . Well, they did, it just took them 3 hours. Now, anytime that you call their location, you'll be lucky if anyone answers the phone. Good luck !

To improve, they need to learn how to communicate, keep to the schedule, deliver their cars when…read morepromised and deliver clean cars. This place could easily be mistaken for Rent-a-Wreck. I spent 5 days on the phone trying to contact them to return a vehicle. When there were enroute to pick up this vehicle, two of the staff continued to shout over the phone at me. All I wanted to do was to give them detailed directions how to find my location. They couldn't let me finish a sentence. They were completely unprofessional. I will not be using their service again.

Ordered a car only to have them call me and telling me they had no cars available! WTF??read more

2nd time I've had to go through Enterprise due to my insurance and this location. WORST ever. 1st…read moretime they didn't have a car available even though I scheduled a pick up time (early morning). I had to called them after 2pm because I hadn't heard from them to see if they had a rental. This time reserved a specific car (what they said was available) for an 8 am pick up. Again didn't have a vehicle. Why schedule times if you don't have what is reserved. Still don't have a vehicle and it's after 2pm again. I DO NOT recommend this place.

Always a positive interaction. Too bad the location closed. I hope they re-open. This location was…read moresuch a convenience and time saver.

Did round trip with Las Cruces Shuttle. They we're on time, door step pick up and drop off. Our…read moreflight arrived early and they allowed us to board so we didn't have to wait another 1 1/2 hr in the airport. They also do personal package deliveries. I highly recommend them because taxi & Uber would have been more expensive.

Giving it 3 stars because they do arrive on time, were helpful with rescheduling when my flights…read morewere delayed, and were friendly initially (before the event below) and the lady I rode in the shuttle with insisted that she loves them. But considering the events below, I will likely not be using this service again. I prepaid for a one way shuttle. When the driver got there he said that I had not paid. So I talked with the dispatcher, who was super rude about the fact that he could not find my payment. I could not get a ride home until I paid a second time. I talked with the manager 2 days later when he was in. He found my 1st payment easily, but not the 2nd (repayment). He said he'd reimburse the second payment "if" he found the proof of it. I told him I had a receipt, but he didn't ask for it, and did not seem to interested in the proof I could offer, like my credit card statement showing the all of the charges. He just didn't seem concerned at all that they had double charged me. Yes, mistakes happen, but this company was rude about it and unapologetic, even at the management level. I'll save my money for long-term parking at the airport. That would have been much less trouble. I'm sorry to those who that is not an option for.

I give Jim's Aoto emporium a 10 + rating. I had a truck I needed to sell, and I needed an…read moreeconomical car to use as an everyday driver. He helped me through all the details, and I came away with the best little car I could have gotten. It's hard for women to deal with the process of navigating buying an auto. He never made me feel uncomfortable throughout the whole process. the price was right so if you're looking for a good used car or truck go see Jim's Auto Emporium #@ 8390 Bataan Memorial E Las Cruces New Mexico.(575) 649-0468

I recently purchased a Honda Element from Jim's Auto. Everything Jim told me about the vehicle…read morechecked out and it is in terrific condition. Throughout the whole process-from my first call to questions I had after I got my vehicle home-Jim was helpful, kind, professional, and respectful. He walked me through the whole deal (my first car purchase through a dealer), and he communicated with my bank multiple times to be sure everything was as they needed it. I highly recommend Jim's Auto!

Buying from this dealer really changed my car buying experience. There was no pressure. We found…read moreexactly what we wanted in excellent condition. We were honored to be the first buyer of a fully electric vehicle sold by the dealership. They helped us avoid having to buy our vehicle sight unseen and shipping it ourselves. They did the work for us and presented us with a beautiful used vehicle that has a new full factory warranty just as if we bought it new and at a GREAT PRICE! What nice people! Scott, who is a veteran by the way, and Chyna were delightful to deal with. This family-owned dealership does not carry any wrecked vehicles. They are dedicated to making buying a used car easy, reliable and fun! No pressure! Just like buying a car SHOULD be!

This has been a great car buying experience. The sales staff is attentive and very helpful. They…read moreworked with our difficult credit situation. I would recommend Credit Cars to my friends and family! Thank you Dan and Credit Cars crew!

I originally hated this place after the first car I bought. I got a really bad deal but I've come…read moreto realize I just need to be smarter about buying cars. I have been working on my credit but it's still not good enough for a new car. Friday, I went to purchase my second vehicle from credit cars, and my experience was so much better. The new manager Angelo, and Derek my car sales man made car buying a fun experience. They spent their whole day helping me find the perfect car for the right price. Bless their hearts, they went the whole day without eating just to accomodate their customers and I. I highly recommend buying from this car lot if you don't have the best credit and you have a trade in or a down payment. These guys will give you great customer service and are not typical pushy sales men. I will most definitely be back for my next vehicle!

Out with the old batteries and in with the new!! After…read morereading about Judy's Alzheimer's walk across the US at www.judywalks.com Justin at Sunset Auto made a very kind donation of a battery installation to get Judy and Carol back on the road! Thank you Justin!

After trying for weeks to secure rv batteries and installation without success, Justin & Sunset…read moreAuto rose to the call with a next morning install! Friendly, top-notch customer service! Thank you Justin!