Hello and welcome to rent a center, You are a Criminal!
That is exactly the way I felt going into this business.
Let me give you some background, first businesses like this are used to dealing with a certain demographic. Need I say more?
Well i am not that demographic. I make more money than every person in that place combined but I have a house with a lot of empty space and I am having 9 people to my home for the holidays so I was renting extra beds and living room furniture so my guests would have someplace to sleep and sit in my empty nest that me and my wife now share.
Told them we needed the furniture just for a week, no problem they said. gave us this insulting application asking for 4 references, the day of the week I was paid, when was the last time I was paid, etc. Ok I understand, their demographic customer rents furniture.
They take my application go into a back room AND START CALLING MY REFERENCES!!! Now my friends and family think I have fallen on hard times and need to rent furniture!! Hysterical!!
AFTER they call a few they say, I see here you want to rent for a week, we can only rent for two weeks. We offered to pay a little more, offered to pay for delivery. NO FLEXIBILITY, take it or leave it, after they told us a week would be fine.
Had to get a copy of a paycheck, a drivers license, references, etc.
Totally wasted our time. I guess its ok to waste our time, we are criminals after all!!
I hope you never need to rent furniture but if you do, Rent A Center is not the place to go if you want to be treated like a human. read more