I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I had a ejector pump that shorted out during a storm and backed up my entire houses plumbing…read more Reddick sent out a technician super quick who was able to come out same day, check it out, diagnose the issue and come back the next day and fix it. Total downtime was maybe 24 hours since I called. Super fair price and the tech was very friendly, answered all my questions, and stayed later just to complete the job and get my system back up. 10/10 would recommend.

We recently had an HVAC issue and called Marine Services since we have used them before for…read moreplumbing issues. Charles arrived right away and assessed our situation. He took his time to explain what he saw as well as options for us to consider. He was professional, helpful, and timely with responding to our questions. We didn't hesitate and hired Marine Plumbing to fix the issue. Charles was actually at our home working on his anniversary and even stayed late to finish. A big thanks to him...and his wife! Thanks again, Marine Services!

Do you need a new water heater? This is the company to get if you don't want to wait!…read more Luckily my hot water heater finally decided to die in the middle of the summer. However, cold showers get old after the first one. Anyways, I assumed it was repairable due to clogged valves or needed replacement as it was over 10 years old and maybe much older. I called this company up because of the reviews and anything veteran owned is usually legit. Nassim was my technician and he can right in the middle of the service window scheduled. He immediately found the issue and gave me two options - repair or replace. I decided to replace because I know the water supply in this community tends to have a lot of minerals buildup. I'm glad I did. Upon removing the old hot water heater, a ton of deposits was found. I may have been missing out on full powered showers for years. Not anymore! Highly recommended. No BS. No upsell. Time to shower and be clean again!

Jon is the most professional plumber I'd ever had. He has all the right tools, doing all the…read morenecessary checks beyond my original request, and most importantly, he gets the job done, completely done with the root cause found and a proposal to address it. He not only performed the requested hydro jetting service to clean the pipe, but also identified the root cause of the clog (there is a "belly section"), and helped me pinpoint the section of the pipe. While he's cleaning up, he identified a sink issue which has nothing to do with the original pipe problem, he took care of that. Overall, Jon is a very friendly, professional and reliable technician, I will not need to look for another plumber, he's the best.

Just outstanding! Diego was timely, thorough, understanding, and pleasant to work with. He did not…read moretry to sell me a bunch of services up front; we took the repair one step at a time, then he provided me options along the way. Never a sell. I will definitely use Hydro Rooters again and recommend you do, too!

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

Ulysses returned my call quickly, was available immediately and spent several hours fixing a nasty…read moreclog after sitting dry for weeks. He took his time to ensure it was going to last and charge a very reasonable rate. I really appreciate his work and will certainly call him for future needs.

Ulises was amazing. He was quick to respond and setup appointments for free estimate. Gave his…read morehonest feedback on what need to be done to fix with reasonable price.He is definitely a good plumber who provides Good quality at reasonable price. Wil definitely recommend him to others and for my future services.

I had an emergency situation and Bravo was recommended by another plumbing contractor. Same day…read moreservice and the service was A1. Jose, the technician, ran a camera down my drain line, snaked out the drain line, did the camera again and resnaked the line and again ran the camera. The line was watertested throughout the process until Jose was satisfied that the problem was addressed. I can't say enough good things about this company (and especially Jose) The value was great. He left the place cleaner than he found it. Ken Gray

I called Bravo Jetting Solutions after my regular plumber recommended their services for clearing…read moreour kitchen drain line. I was very pleased with the results. Jose explained every step of the hydro jetting process and answered all my questions. I really appreciate that they gave their price up front. Jose was careful to protect my hardwood floor and the inside of my kitchen cabinet. I was able to watch the display on the scope and Jose explained what I was seeing. He captured some of the video and sent it to my phone. I highly recommend this company.

Huge shoutout to Flow Techs for doing an amazing job replacing my outside spigot today! I was a bit…read moreworried about the pipe behind the wall, but the technician completely put my mind at ease. They were incredibly knowledgeable, worked quickly, and did a phenomenal job with the installation. If you need any plumbing work done and want it done right the first time by true professionals, definitely give these guys a call. Thank you, Flow Techs!

Top tier service! I had to get a new toilet installed and they did excellent work. Would def…read morerecommend!

Have used Eric and Anthony for many years. Always available when needed!! I cannot say enough good…read morethings about them!! They have been prompt, professional and honest!! Would use no other company.

Such a wonderful experience with Eric. He was able to come on very short notice, and he came out…read morepersonally after we had a few bad experiences with other plumbers. Beyond his wonderful personality and positive attitude, he made sure to explain what was going on and how he was going to fix it. I will only be using You Plumber and Sons moving forward.

Hubby found JP plumbing on Angies list. I actually called 2 companies and JP was the one that…read morepicked up my call. The lady that booked the next day appointment was really nice and helpful. I think her name was Sonia. We were in serious need of toilets and tub overflow repair. We've had a couple of ceiling leaks directly under my daughter's bathroom and we were afraid it was something major. The nice plumber came the next morning, 20 minutes early and got right to fixing 3 toilets and tub. After an hour everything was done and running properly. It turned out gaskets we're so old they needed to be replaced. Happy to report we hadn't had a leak ever since.

Damaged faucet cartridge and refused to replace it…read more My water heater needed to be replaced and my in laws, who said they had experience doing so, offered to do the job to help out. Unfortunately, when installing it, they broke several pipes in the process and mistakenly connected cold water lines to hot water lines Needless to say, it was a mess. So we decided to bite the bullet and just hire a plumber to come out and correct everything since we had been without running water for 3 days. JP Plumbing came up with decent reviews so we decided to go with them since they said they could come the next morning. After meeting the tech, Ernesto, and explaining to him I wanted my water lines corrected and the water heater connected properly, he gave me a quote of 2000 dollars. Fair enough. or so I thought. After he connected the water heater, he claimed that "he had no way of knowing where the lines went" and suggested the best way to fix the mix up was to just swap all the connections at the faucets. What kind of "professional" plumber can't trace the lines? It seemed like a rushed and lazy solution rather than just cutting new pipe, but ok, I agreed to it. This was not the quick fix he was hoping for however. The toilet still had hot water flowing to it. He then realized he was going to need to actually replace some pipe, so he swapped all the connections AGAIN including the faucet cartridge in the tub. After installing the new pipe, the connections were fixed. He shut the main off and told me to leave it off for 30 minutes and then proceeded to leave. Upon turning the water back on, I noticed one of the pipes he had installed was leaking slowly. So I called him and he said he would come back the next day to take care of it. A little later than night, I also discovered my cold water in the bathroom had very little pressure and the faucet from which he removed the cartridge, was also dripping quite a bit. I will also mention here that he had to cut into the drywall ceiling to fix a broken pipe and 1) he couldn't even be bothered to cut a decent square and 2) he did not clean up any of the dry wall mess. He came the following day and fixed the leaky pipe. He claimed it wasn't from his work but those pipes were not leaking before. I told him about the low pressure in the bathroom faucet and he claimed the "filter is probably just clogged". I tried to show him the leaky faucet in the tub but he was in such a rush he did not wait long enough to see it dribble out ( it was dribbling about every 45 seconds). I said ok maybe it was just a fluke thing, he agreed, and then left. It was not. He just didn't watch long enough. So the following day I called their office, told them about Ernesto swapping the cartridge around multiple times and how it was leaking now. They said they'd send someone out. No one showed up. I called the following day and the rep said " I'm sorry I forgot to schedule him". So she put him on the schedule for that afternoon. Another tech shows up this time, and I show him the faucet and he sees how bad the drip is. I tell him it was not dripping AT ALL before Ernesto tampered with it. He tells me that basically they can "just go bad at any time, and that they aren't responsible for it". This cartridge was only 4 months old. He then offered to charge me 350 dollars to replace it. Absolutely not. I would never have this company on my property again. I do not recommend them and I would strongly urge anyone in need of a professional look elsewhere.

I have a maintenance contract with Parrish Services and have been using them for my HVAC, water…read moreheater, and gas fireplace maintenance for more than 10 years. Last year, they replaced my two HVAC systems (one in the attic), and I am consistently pleased with the quality of their service. Mr. Nizil Rahim just completed fall maintenance on my two HVAC systems and gas fireplace. He arrived promptly, inspected all systems, replaced filters, found an (easily correctable) issue with one of my thermostats, and informed me of a leak in my roof. Exceptional service. All work was covered by my service contract. Exceptional value. Highly recommend.

Heat pump was not working. Technician came out quickly and without looking at unit announced that…read morethe capacitor was not working and the cost to replace would be nearly $450.00. I replied that capacitors don't cost much and they were fairly easy to install. After agreeing to this outrageous price, he found the fan motor needed to be replaced and agreed to a price of $65.00 for the capacitor and service call. He suggested I call the company that installed the ac three years ago to install a new fan motor because the fan motor is covered under warranty.