Both of my parents are buried here. My father in 2006 and my mother most recently. The once-…read morebeautiful facility is no more. And that hurts my already grieving heart more. From a funeral perspective, the staff were the gracious and gentle presence a family needs in their dark hours. The staff was attentive, ever present and accommodating to our needs. My only criticism is the failure to get mom's obituary to the local BND, despite our providing it more than 48 hours before her visitation. As the only daily paper in the metro East area, I find that unforgivable. Other papers were not published until after her internment, resulting in many people not knowing she passed until it was too late to pay their respects. I'd also suggest that the dependency on the Dignity funeral planner app not be the focal point of the meeting with the family to finalize arrangements. While I appreciate the need for a consistent process, hovering around a big screen to click-through the available options is akin to finalizing the order of a new car and diminishes the dignity of the need to finalize such details. And - be warned - the upsell on adjacent plots is both ill-timed AND inappropriate. The worst - and most sustained - grievance, however is the overall disrepair and neglected appearance of the facility and grounds. Their entrance sign needs to be repaired, as letters are all sun-worn, faded and peeling off. The landscaping - even around the main building entrance - is overgrown with weeds, eroded beds and overgrown plantings. I guess the old "make a good first impression" advice is lost on them. The grounds are deplorable. Headstones are sinking, overgrown with weeds and, at least for my parents' stone, suffering from the appearance it has been hit a few too many times by a lawn mower. The planting bed immediately in front of their plot has dead plantings and appears to not have been mulched for years. That is WHOLLY UNACCEPTABLE. Even after pointing it out to the staff, no attempt was made to even pull a few weeds and toss down some mulch to make the graveside service slightly more acceptable. The preparation for the internment left a large hole that more than one family member lost their footing against and slipped against Mom's casket as they paid final respects. I am thankful no one was injured and that the unthinkable was prevented. I pray staff pay attention to this post and make a sincere effort to up their game in maintaining the type of final resting place my parents invested in. Their memory deserves much, much better than this.

Outstanding service and very caring staff. Your treated like Family, and munch needed in a time of…read moresorrow.

Recently (June 2024) I had to sadly use the services of Kurrus for my late husband who suddenly…read morepassed away. I did not know which funeral home to use so I told Memorial to contact the place across the street and I am so glad that this was the right choice. Dale Kurrus the funeral director was the one who helped me with all the arrangements. He was so very professional and I am so thankful that my husband was so well taken care of by this wonderful establishment. I do not have enough nice things to say about this place. Dale took care of everything and his staff was amazing in their ability to deal with a grieving person who is very fearful with such kindness and patience. I highly recommend you use Kurrus when the need arises. Thanks Dale and family for your kindness during a time of devastating loss.

Old-fashioned, small-minded, provincial, insulting attitude. All the personality of boiled…read morepotatoes, and almost as cooperative. Got stuck having them handle my relative's funeral. Never again.

I came here for a visitation of a friend's relative. The grounds are gorgeous, very park like and…read moreserene. I parked in the back parking lot and went in to the chapel through the main entrance. There was an employee holding the door and available for any questions. This was a nice touch and they were friendly but also quiet and reserved as expected in a funeral home. The building was very clean and bright. They had a large coat hanging area and several quiet sitting areas outside of the chapel for those that need a break. They had clearly marked who was in each chapel along with a sign in book and memorial cards. In the chapel they had multiple seating types which was nice. The way they arranged the flowers and other gifts for the service was beautiful - the best I've seen. The only opportunities I saw here was it was difficult to understand where to park (there were multiple areas) and if there were more than one event on any day I don't know that there would be enough parking. There was only the one event this day I was there and both of the main parking lots were full...

I lived right across the street at Jubaka Dr. and have lived in Texas ever since. I still show my…read morefriends pictures of the cemetery and brag about it My mother is buried there and my parents bought 3 plots for dad, mom and me. After my mom was buried there grandma and mom's sister died and my grave was used, mom's sister is in the other one. I was looking recently and I saw that there is an area to bury the remains of people that preferred cremation. That made me very happy. I don't believe in cremation, but, some do.

I cannot say enough about using this company. My father passed away and am so glad I found them…read more They were caring and so helpful going well above and beyond. It was surprising how insensitive other places were when I called them inquiring about services. I can honestly say they made this process so much easier for me. I haven't even gotten to talk about the price!! So much less expensive than others and they didn't nickel a dime me either. My father was a veteran and they coordinated everything for me at no extra charge while other companies wanted an additional fee. They responded quickly my questions and even managed to get me prayer cards that I forgot all about the day of! I've referred them to others and would highly recommend them.

I lost my mother in January and had to find a mortuary late at night as the hospital refuse to…read morewait. To my surprise, I was able to reach someone at Metro and was able to set up services quickly. They were very compassionate, understanding, and patient. I was able to reach someone on demand and assisted me with every step. One may think that all mortuary companies are the same. I can assure you not, as when I called another mortuary company the receptionist was very rude and disrespectful. That was not the case with MetroEast. They made the process very easy that alleviated some of the stress I felt losing my mother. Thank you, Metro. I will highly recommend this company.

They do pet cremation in addition to human services. Very kind. Very polite. Their word of mouth…read morereputation is impeccable. Many years of service to the community.

Quick response and great customer service. I would definitely recommend! I reached out and I…read morereceived a phone call quickly.

I cannot speak highly enough of Honer Memorials. In our dealings with them, everyone has been…read moreunfailingly pleasant, professional, compassionate, and empathetic. Nowadays when you frequently wonder if anyone in business really cares, the answer is "Yes." Honer does care. During a time that was difficult and emotional, they have been superb.

I highly recommend Kalmer Memorial Services. He is responsive and respectful, and walks survivors…read morethrough the process and takes care of the details.

Joe truly was outstanding in supporting our needs during such a difficult time. The explanation…read moreand preparation leading up to the passing of my wife, and their attention to our requests afterwards surpassed my expectations. This is not something anyone wants to think about, but Joe made it as easy as possible and I would not hesitate to recommend to others who are sufferng such a loss

Amazing personal service by John who went above & beyond to make our father's Memorial Luncheon a…read moregreat tribute! He helped us carry out our father's wishes with grace and class. I can't say enough kind words about this wonderful family run business. Please consider them in your time of need