Stand up business, honest people! I brought an emerald ring in for a stone replacement. The ring had 4 genuine emeralds originally, one had fallen out and was lost. They replaced the stone with a lab created stone. Apparently they misunderstood what I was looking for regarding the stone replacement. They were apologetic, ordered a new genuine emerald, and replaced at no extra charge. Will be bringing them more repairs. read more

I would highly recommended Rene's Golden touch! My family members use them all the time for gift purchases. I personally go there to change batteries in my watches, or adjustments. Their prices are reasonably, best quality I have found. They were recommended to me almost 20 hrs ago. There service is still excellent. Quality, Service, value I highly recommend this business. read more

I took in a bunch of jewelry to be repaired 2 bracelet , an anklet, my husband's necklace and to have my late mother in law's ring that she wore all the time resized to fit me and to have a charm cleaned. When I was there I also ordered some spacers for my charms. I was told two weeks. I thought that was good luckily it was ready early. When we went to pick up the jewelry I can't tell you how happy we were done with the work. I am so happy that we have found them. They are inexpensive, professional and so friendly. I asked them to check for a special piece of jewelry and they are looking into that as well. My son has my late mother's wedding set and is taking it to them to restore. If you need some repairs definitely with the time to go and see them. read more

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Best place ever for watch batteries. Not only priced right but the batteries actually work for a long time. Other places charge much more and you're lucky if you get 6-8 months battery life. I can't speak to any jewelry purchases because I have not bought any jewelry here. They provide friendly and quick service. read more

BEWARE! From someone who just moved into the neighborhood looking for a good local jewelery store to hopefully get some watches and jewelry fixed, this will definitely be my first and last time doing business here. I dropped off a second hand Seiko watch to get a new glass piece replaced and a polish to remove the scratches on the band, and was told to come back in a week when it should be ready. After a couple of days I had to call the store to get an estimate for the cost of repair, which they forgot to provide and they did not even know what repairs were needed thinking I had come in for a battery change. When I was quoted a price it just seemed like they were unconfidently making up a number amount on the spot that was convenient or sounded good to them. I came back after 2 and a half weeks to pick up my watch thinking they have had plenty of time to find the pieces they needed for the repair and have my watch ready, but when I came back for pick up, the staff was not able to locate my watch thinking it was lost, and they had to call the repair tech to see if they had it in their possesion. It turns out it's indeed under their possesion because they are still looking for the glass piece needed for my repair. I was again promised it would be done in 3 days. Wouldn't you know it, I went back 5 days later, and the watch is still missing, not fixed. I was told by a staff member that the reason it is taking so long is not only because their watch repairman is old and slow (their words, not mine) but also because they are apparently trying to locate this very rare piece of glass for my watch that is difficult to find (really, a rare glass piece for a crappy Seiko watch? Imagine if this was for a high end luxury Rolex watch needed on a specific date for a special occasion). They said if it's not done by the next day, they offered to give me back my watch so that I can take it to another store. If this would allow me to write a review giving zero stars, I would. A total waste of time, and the unprofessional staff was no help, continuously making up excuses where it just makes them look bad, and seem like dishonest scammers. If you need to get any jewelry fixed, read the bad reviews left on how they handle repairs first, and just know you have been warned. read more

Have gotten the same piece of jewelry repaired three times here & it just broke for a fourth! Don't waste your money going here for repairs when it'll just break again in a couple months read more

I have been shopping jewelry here for years ago and I never had any issue. I picked up today an ID personalized bracelet and they delivered to me two days before the promised date. I received the bracelet in its box, beautifully wrapped in gift paper with decorations included . A nice attention from them and a job well done. read more

There are two ladies working there. This ladies they treat the customers as they doing a favor To us.. i bought a necklace and earrings when i went to pick up the earrings and i gave my name they were looking for my name i gave the whole Information they were so rude because she have to look in the envelopes and bad attitude because has to do her job. the worse customer service. read more

Best local place and they have been in business for over 25 years. The best place for any jewelry and repairs. You won't find lower prices anywhere and Jackie is the BEST read more

I never had an issue with this place and there usually really good but they skipped me by 2 people today. I went in to get my clasp closed alittle bit and they don't charge for it until he broke it. Mind you it needed to be closed very little I just wanted to be safe and they charged me for another clasp when they broke it. read more

Nice selection of jewelry. They also do repairs. Friendly service. And professional. Work was done on time when promised.

5 stars!!! Thanks again!!! Everyday I get stronger! Custom Jewelry reasonable prices will be back for a bigger chain!

As far as Kim K.'s review goes, it is an insanely common practice to replace scratched and broken jewels in rings and such, especially if they are very worn out, unless you tell them not to touch the stone. So, yeah, they didn't take it to ruin a keepsake, they switched it because that's what jewelers commonly do. Now that that is covered, my mother and I have been coming to Renee's since 1999, her for her random gold and jewels and whatnot and me for my watches, for repair or cleaning or new ones. They are great with repairs, offer competitive pricing and have never misplaced or damaged out belongings. Great people, friendly, and even when I was a kid who hated wearing jewelry, I'd go there for anything concerning my watches. read more

The silver chain I received as a gift 3 years ago broke. It was purchased from here so I stopped in to see about getting it repaired. They had it all fixed up and back to me a couple of days for about $10. Not bad! Service was friendly. read more

Lily was a God send! I had a stone that needed to be placed back into a cross that my mother gave me over 17 years ago. I was so surprised at the incredible job that my eyes welled up with happy tears. I will be back... The price seemed a little steep at first, but when I saw the level of quality and tender loving care that was put into something that holds such sentimental value to me.... I realized The price was great and you get what you pay for... If you want quality repairs... Please go see them. Ask for Lily read more

Renee's Golden Touch - I can't thank Lily enough for repairing my cross... Isn't it beautiful... - Jewelry Near Me - Hollywood, Florida

I went to get a necklace fixed. After 2 minutes, they fixed it and said no charge. I offered to pay , but they said no. I was shocked. They are my "go to" shop for all jewelry repairs. I recommend them to all my friends. read more

Everyone is so nice that works here. They have beautiful jewelry, great prices. And are also able to create anything pretty much.

DO NOT GO TO THEM. I dropped off a Gold Chain to be repaired, I picked it up the same day it was 2 inches shorter. They took 2 inches off of my chain it looks like a Choker Now. They Stole 2 inches of "Old" Gold Chain. Roy Rindom I am filing a police report. read more

They are like family from Renee herself Ricky hisself Jackie n sherry I love them all I can't say enough good things about them this place is awesome very reasonable pricing fixes very well I always will go to them no one else read more

Been coming here for 6 years now. I have bought everything from this store lol the service here is great the employees have been here for 15+ yrs always helpful and friendly. Great quality stuff love that they gift wrap if needed. My go to place for sure especially for repairs and batteries for our watch collection. read more

I took my grandmother's ring around to various jewelers for an estimate on resizing. Most places were above the budget I had set aside for the job and needed extensive time for the work. Not only did Renee's quote me a third of what everyone else wanted, they completed the job in one afternoon. They are friendly, thorough, and do good work. I would recommend their shop to anyone and plan to return to purchase wedding bands when the time comes. read more

Renee's Golden Touch at 6501 Taft St. Hollywood, cut my diamond wedding band off my finger. I was scheduled for surgery so I had to have it cut off. They totally destroyed the ring, I have to pay to have it put back together and the diamonds reset. It is going to cost me at least $250.00 to have it fixed properly at Beverly Jewelers. Very unprofessional the way he bent my ring totally out of shape. Would not recommend Renee's. read more

Brought a ring for repair n the ring was returned with a switched stone. Don't know if they broke or stole the stone . My stone had a chip on it n heavily scratched but it was my moms ,who has died. They put a stone that had no chip or no scratches and expected me to be stupid enough not to notice!!!!! BEWARE VERY DISHONEST JEWELER'!!!!!!!!!!!!!!!!!!!!!!!!! read more

I know this jewelry has been around for years, so I went to take my ring to get resized there. When we went to pick it up, my bf asked if the prongs were tight enough, the lady in the front said yes, the jeweler always makes sure it is. So naturally my bf checked to make sure it was true, he barely touched the ring and the diamond fell off. They take the ring back there to eat get it fixed, when they bring it to me again, I noticed there are diamonds on the side missing, by this point the jeweler it's already catching an attitude, and once he is done with putting the diamonds that were missing he comes and throws the ring on the counter. We check the ring once again, and notice more diamonds missing on the other side. The jeweler seemed to be very upset that we kept checking the ring. Needless to say I would NEVER go back there ever again! read more

Went there yesterday. Dropped off my jewelry for repair and ended up buying a few different pairs of earrings. Well the "14 karat gold" earrings they sold me bent and broke. I don't get how gold bends. So I returned in the afternoon and they refused to refund me. I asked for my jewelry back that needed to be fixed and the diamond was completely out of the ring and the ring had a giant crack in it. Don't go to this place. They break jewelry and sell face gold plated metal. read more

on my previous review I do need to clarify that Jackie is the bestest.. everytime Many Many Thanks I are a wonderful person

I had brought in a $300 pair of Prada sunglasses when the weld on one of the arms hinges had failed. They said with great confidence that it could be fixed. That was not the case. It seems that they rushed the job after assuring me that they would take their time and do it right. The arm would not open fully, to the point that I could not wear them at all. I brought this to their attention before I left and the man who repaired them shrugged me off (I think he was the owner too). Then instead of taking the soldering off and repairing them properly he just ground down the two sides of the arm so that it would open enough for me to wear them (the arms were made of metal). They are now irreparably damaged and I can't even take them else where to have them repaired properly since there would be a large gap between the frame and the arm. read more