I recently got a deal for a massage here as it's been very busy at work and my very-busy posture is atrocious so my shoulders were feeling tense and uncomfortable. So in I went and the music was very soothing to start but within 30 seconds of starting on my legs, Renata asked me if my knees were sore. They had been for the previous two weeks but I'd put that down to overdoing it in the gym. But she diagnosed the tight iliotibial band in my thigh and explained why that had been making my knees sore. She said that she would continue on the massage but would help to loosen the ligament at the end, if I so wished (she said it would be sore initially). The massage itself was very soothing and my back and shoulders felt brand new afterwards. As for my legs, I left there without pain in my knees for the first time in two weeks and armed with the knowledge of how to prevent it happening in future. You see not only is she a qualified massage therapist but I also noticed a diploma in anatomy and physiology on the wall so she has a better knowledge of how muscles, ligaments etc interact and can explain not only why you might need the massage but the cause of the why as well and the how to fix it. I may have had a deal bring me there in the first place but I'm booking myself in again next week. I suggest you do too! read more

I have visited Renata several times. I have had both relaxing and sports massage and find her intuitive. She knows where to work on the body and works at a comfort level you can appreciate. I will keep visiting. Recommended. read more

My friend and I both got a voucher deal for a hot stone massage with Renata and although it took a couple of attempts to get an appointment and a cancellation a few hours prior to our booking (due to illness) wasn't instilling us with confidence we persisted and rebooked the following week. Well we were very glad we did. Although the premises looks uninviting the treatment room itself was the opposite,cosy, nice aroma, good quality massage table, clean towels etc and then there was the hot stone massage......... excellent! I have been to several parlours for several different treatments but this was by far the best, Along with the standard hot stone massage Renata works all the joints, back,legs, fingers etc. We both felt great afterwards and will definitely be booking again even with the experience of a delayed booking. read more

I bought a massage from Renata on a groupon and that was my biggest mistake. I tried phoning 14 times to make an appointment, I left voice mails and sent texts to which she replied to zero. I had yet to even speak to her re an appointment so I contacted groupon and they gave me a refund. She texted me a week later asking if I wanted an appointment! I explained the situation and she claimed I was treating her like a slave, being intolerant and called me arrogant because I wouldn't wait for an appointment! I was shocked and appalled by her customer service and I would advise anyone to steer well clear of this establishment. 0 STARS read more

I received what I thought was a nice present from my partner who bought a voucher from groupon for a full massage + Indian head massage with Renata Avendano , I checked on line and I was delighted to read the other 2 reviews on this application, so I was very happy to book with Ms Avendano, when I first called she sounded a bit lost like she didn't know what I was talking about but, as she explained, I understood she was in a hurry to get to work and called her at the time she asked (10am) so I did and scheduled an appointment for the following Friday at 5pm, as she was booked for the rest of the week, on Thursday she txt me she accidentally overlapped two bookings and asked me to postpone to 7pm, no problem I said, but on Friday only one hour before the appointment she txt me she was having a "vomiting bug" and asked me to reschedule.... I thought she could have of being more professional and first of all give me a call instead of txt me and second I thought the excuse, even if sincere, was a bit too gross to tell to a new customer, anyway I understood and rescheduled for a week later at least she could have recovered completely, I asked her if Friday 6pm would have suits her as it was the best time for me and she actually organised for 7pm, ok apparently she doesn't know that after disappointing a customer she should accommodate them as much as possible, I understood again and accepted the time, on the next Friday she txt me "again" few hours before the appointment to cancel "again" this time the excuse was panic attacks and she needed few days off, ! A part for the fact that after postponing and then cancelling already once I would have expected extra effort for this new appointment, besides I thought the excuse, although sincere....again, was extremely too personal and unethical for a masseuse, how could she expect me to reschedule after that, a massage, a part for the pressure on muscles, is an interchange of energies between masseuse and client, I had panic attacks for over two years before and I know how bad a person can feel and surly the energies are not in the right place especially when one needs to make someone else feel better, not gonna happen, although I should feel sympathetic with this lady I really feel disappointed as I believe her justifications are only lame excuses just to try to push my voucher far with the time and let it expire, I know that if the first contact is made on time that's not possible but yet I felt like being treated as a second class customer just because from groupon, I don't understand why some companies waist their own and possible clients time if they don't care about their own business. I asked her if I could be refunded and of course she didn't even had the good manner of replay to my question! Horrible customer service (ah let me add she persisted to txt me spelling my name wrong) read more

Not one for getting massage but recieved a voucher for a birtday prestent shortly after moving into the area said what the hell might aswell use it.very friendy staff not much english but that was ok.omg i felt a million dollars after it fancy been pampered give it ago you wont regret it 5 stars read more

Yep, those earlier reviews are right. I also do lots of various sports, injuries are regular and Renata's expert touches help me to stay in good shape. As an example I can refer to my tennis elbow which was nagging me for about 6 months. Just after 3 sessions of deep tissue massage it was gone. Yes, it was painful, but well worth it. Highly recommend her services! read more