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    Renaissance Property Management

    2.2 (17 reviews)
    Closed 9:00 am - 4:00 pm

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    Services - Renaissance Property Management

    Property management

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    Ditch stays full of water

    Phone calls and emails to the property manager are never answered. I have tried to rectify a problem for six months and cannot get the property manager to respond. My ditch is always full of water and does not drain properly. The developer still has control of the subdivision so the parish will not correct the problem. I would appreciate information as to if this problem will be corrected.

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    1 month ago

    Helpful 0
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    5 years ago

    Helpful 6
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    4 years ago

    Helpful 2
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    3 years ago

    Helpful 0
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    3 years ago

    Helpful 0
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    Photo of K B.
    4
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    6 years ago

    Helpful 4
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    3 years ago

    So happy with Renaissance and Mary in particular. She was knowledgeable and prepared to give solutions and advice. Thank you!

    Helpful 1
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    3 years ago

    Helpful 3
    Thanks 1
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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    Photo of Mary M.
    105
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    5 years ago

    Helpful 4
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    8 years ago

    Helpful 7
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    4 years ago

    Helpful 3
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    7 years ago

    Worst customer service ever. Rodney does not return phone calls, emails or follow through with any obligations. RM is useless.

    Helpful 6
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    8 years ago

    Very happy with this company. They are professional and proficient with the services they offer. The staff is responsive when issues arise.

    Helpful 2
    Thanks 1
    Love this 6
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
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    10 years ago

    Helpful 2
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    Ibis Trail - Mold spore on kitchen ceiling

    Ibis Trail

    (17 reviews)

    I want to take time to thanks Antonio Conerly. He is a wonderful staff in the office. He always…read moreefficiency with courtesy. Every time, when I am in the office, I saw him treating people with smiling and courtesy, even though when people come with a bad attitude. In addition, I want to mention that every time when I send him an email for any maintenance request, he replies immediately and I will have the service the next day. My rental renewal will be next month and I decided to stay because I have Antonio as my contact with this complex. Also, I want to add one more staff to my review: Troy. Troy is an outstanding employee. In my opinion, he needs a raise. He works hard and quick. I had a lot of issues in the kitchen, dishwasher... etc and he came and took care of it quickly with efficiency. I really appreciated what Antonio and Troy have done. OUTSTANDING!!

    Renters Beware! You will be charged an outrageous amount for water. They base your water bill on…read morethe total bill for the entire complex. My water bill for a 2 bedroom apartment ranged from $200-$140 per month. We didn't even live in the apartment for the last month of our lease but still had to pay a ridiculous amount for water along with a whole bunch of bogus "move out fees", despite leaving the apartment completely clean. Also, they've never cleaned the ductwork in the apartments so there was black on the ceiling where all the registers are. When the motor on the furnace had to be replaced, the HVAC technician confirmed that the ducts were filthy and had never been cleaned. So my family and I were breathing in mold and filth for an entire year! There are much better places than this to live. The Manager will try to fool you by telling you that she has the best rental prices around but by the time you add in all the additional fees, along with the communal water bill, you could get a much nicer house or apartment for your money. If you do decide to rent here, make sure they show you your actual apartment because the model that they take everyone through is way nicer than any of the units for rent.

    Renaissance Property Management - propertymgmt - Updated May 2026

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