Trash Hospitality only customer service like one would receive at McDonald's or Burger King.
As someone whom has worked in the service industry I understand it's tough pleasing everyone however certain aspects of the services rendered were not up to par considering this in a semi upscale establishment in the suburbs of Chicago.
Maybe it was a fluke however several instances alarmed me as the food served was lukewarm and as a host greedily accepted our money but didn't live up to expectations. A real let down considering the local.
The best part was the staff which saved the event to some degree but if management is that disorganized and disrespectful I doubt they will receive much return business and rely on one timers for events.
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