The nurses and doctors have been very nice…read more My mom was taken care of by Dani, who was very very sweet! She loves Star Wars and Disney and the Avengers!! The type of care my mom has experienced has been amazing!

The one PA is awful; Whaley. Do not trust her with your life. I had to walk out after waiting 2…read morehours...without even an aspirin & I'm broken, in pain. Whaley just doesn't truly care. Erik Dragos,was amazing but since he's gone I do not know what to do. This place needs better help. I'm coming back tomorrow hopefully to someone better. A male preferably since the lady is insecure & obnoxious.

I went to the dental clinic here. Dentist seemed adequate. I have no dental issues, so only require…read morea basic cleaning and exam. Like so many dental clinics which serve poor people and immigrants, there is no attention paid to the look or feel of the clinic, but that is par for the course. At least this location is clean- more than I can say for many of the other dental options. What tanks this rating is the front desk staff. Like so much of OLE health staff, the staff are there to serve themselves and (maybe the) doctors.Patients are expected to bend over backward to accommodate their needs. While pretty much every dental office in the United States books six months out for an appointment to work with bi-annual cleanings most patients need, OLE only opens its books 6 to 8 weeks in advance of appointments. Patients are expected to call in on the first of the month to see if they can grab one of the few new available appointments. For me, this meant I called in for six months in a row before I managed to reach staff AND have an appointment open. Par for the course, OLE staff scheduled an appointment eight weeks out. Then, a week prior to my first appointment, a staff member phoned to cancel for some random reason. They offered to put me on the cancelled list or offered that I could wait another three months for a potential appointment with the caveat that if I didn't take what was offered when it opened, I would have to book an appointment two months further out from the date that I gave up hope they would look at their cancellation list. The first offer came with a whopping 45 minutes notice. Staff seemed confused that I was unwilling to drop everything on a Tuesday afternoon and race to make an appointment at an office 30 miles from my home. Eventually I was rescheduled with a grand 48 hours notice. Unfortunately, even after you become a patient, you are continually expected to play this stupid, time consuming game to get an appointment. They recommended I come back in a year. Of course, I can't book until two months before the next needed appointment, there is no preference for established patients and I begin the call, beg, OLE cancels, wait... wait... wait.. if I ever want help. This office could be massively improved with the addition of an annual scheduling book, available at office supply stores for $20.

Basically Good Care, Lousy phone system. The staff need to be told, however, that the Patient makes…read morethe Ultimate Health Care decision, not the Staff. They are often too busy, to listen to the Patient, and get irritated if you try to get them to listen. They get irritated if you cannot understand their Version of English. They are Good People, no doubt of that. I am OK with the medical care, dental care (huge waiting list, tho), but wondering about the quality of their Optometrists. Again, LISTEN TO THE PATIENT.

I was confined recently at Kaiser Vallejo. Dr.Elijah Kim took wonderful care of me during my…read morehospital stay from Oct 13-15, I was at RM 4005. Being admitted is always scary, but he took the time to explain everything and, answered all my questions without rushing, and checked in on me consistently. I always felt like I was in safe, competent hands. Thank you for the exceptional care! Also, I cannot thank Nurse Sheryl, Nurse Edith, Nurse Daniela, and Shalona from the nutrition team enough for the extraordinary care they provided during my stay at Kaiser Vallejo. Facing constant testing, procedures, and every-four-hour blood draws can be exhausting, but their collective kindness, warmth, and professionalism put me completely at ease and helped me heal and recover quickly. Sheryl advocated fiercely for my needs, treating me with immense dignity, attentiveness, and genuine respect. Edith was an anchor of comfort, taking the time to explain every medication and procedure while comforting me with warm blankets throughout the day and night. Daniela brought a vibrant, positive energy that kept my spirits high, celebrating every step toward my recovery. And every morning, Shalona greeted me with a warm smile and wonderful care, even making sure I had a freshly warmed meal right before my discharge so I left feeling well cared for. Together, this extraordinary team made an overwhelming stay feel safe, comfortable, and hopeful. Kaiser Vallejo is incredibly fortunate to have such compassionate professionals!

At the hospital with a bug and after I give my symptoms, and out of nowhere, the nurse hits me with…read more"is there anyone at home or that you live with that is threatening you?" W.T.F.?!?! Here I am trying to get better and the nurse tries to turn my visit into an unsolicited therapy session. I start laughing because it was so random and inappropriate. California/Kaiser, STOP TREATING EVERYONE AS VICTIMS! Woke sickos!

I sought PRP treatments after 8 months if recurring patellar tendon pain. My primary Dr had an MRI…read moredone and said it was Tendinosis (not tendonitis) and prescribed pain killers and rest. After 6 months of zero exercise and zero progress, I needed to seek a more progressive treatment and Dr. Joe was able to help me. Dr. Joe's PRP treatment has eliminated aching and limitations that were plaguing me. I was sore for a week or so from the procedure; however almost a month out and now I'm back to full mobility. Professional service, open mind, great treatment options.

I love love loved Gina's work. I had Botox and filler done and am very happy with the results. Gina…read moreand Dr. Joe are very knowledgeable in the aesthetic field and I am definitely going back. Thank you Gina and Dr. Joe.

The entire staff were amazing. The check-in was extremely easy. The medical assistant who called me…read morein was friendly and personable. The best part of the experience was my NP, Necole Dugan. She absolutely epitomized what you should expect from your medical professional. She is kind, listened and provided me the guidance to follow up with my primary physician. She even helped me figure out how to get a closer primary physician. I left knowing I would recommend her to my daughter and any one of my friends. The experience made the increase I had to pay in benefits this year, ridiculously high, a little easier to swallow.

So I know a lot of people have frustrations with Kaiser but I have to say the Fairfield location is…read morepretty good . I usually only use the pharmacy and have had mostly good experiences with the pharmacy. I know that the optical department "sales" can be a mess but the actual optometrist is fantastic . So overall I think the Fairfield locations does a decent job .

I had my first appointment at this office today to evaluate my badly sprained ankle. Dr. Varon had…read morebeen recommended to me, but I ended up seeing Dr. Diane Chandler. The office didn't have a lot of availability but squeezed me in due to the severity of my injury. Dr. Chandler was wonderful. She was very patient and a good listener and explained my injury and treatment options - she was also familiar with my recent history/visits to urgent care. She had taken the time to look at my file first. I loved her. Plus, she was on-time for the appointment! The office was small and the waiting room was empty on a Friday afternoon. Much better than a room full of people waiting to be seen. I look forward to coming back. New patients are supposed to do a meet & greet before being seen for a medical condition by any doctor, so it was really nice that they let me set up my meet and greet for next week. They went out of their way to help - and she agreed it was the worst type of sprain - my foot will see a specialist next. Very happy with this office so far!

I Got screwed again. Big big surprise. Once again it was…read moretime for refills on my two blood pressure meds so I don't die. Not narcotics, not anything fun, not anything sellable on the street... just regular-ass blood pressure meds to keep my heart working. I called it in five days in advance of running out. 5 days. When calling it in I was given no push back or any notion that my meds would not be filled. Not a single hint. So after the five days when I'd run out of such meds I went to the pharmacy to pick up my refill. And turns out only one of the refills was sent. They had to give me loaner pills so I don't drop dead. What the hell is even going on with this office? Ever since they became Muir medical group I can't get my medicine refilled ever without some kind of giant hiccup! These aren't narcotics. These are blood pressure pills so I don't croak! This is so insane. The doctors here are very good. I love my doctor! But this office is so screwed up and unorganized, unethical, and doesn't care someone could just die without their meds.... I'm looking for a new dr now after several incidents regarding refilling my blood pressure meds. Enough is enough. Again these doctors rule! But the office has ruined their practice and made it completely terrible. I have family members that go here that have had the same bad experience with trying to get their meds. I have had multiple situations where I need blood pressure meds and they've been so nonchalant and just "they will get refilled when they get refilled" with zero worry about my physical safety. I'm done. Everyone in this office should be examined for termination. This place is a cesspool for garbage and unethical employees. Everything is about dollars and healthcare means nothing at all. If you work here You should all really reflect on the type of person you are and really analyze what you're okay with. Are you okay with a normal guy dying from cardiac arrest over a mistake you made involving med refills? You are all just cool with a dude dying of a heart attack. This office is the worst thing of the worst. I urge you not to go here. Again, the doctors here rule!!!! But the office is run by nimrods.

My wife and I have been going to WMMC for over thirty years and will continue even though we've…read moremoved 30 miles inland. They've had their ups and downs with some office staff but the medical care is superb. When we've needed specialist care they've referred us to some of the finest doctors in Marin County and San Francisc.

Waiting time is ridiculous. We have been coming here for years because we can't find another doctor…read morecloser because of shortages at Kaiser. But when you have the first appointment in the morning with a RN the waiting time is never less than 45 minutes with an appointment!!! Especially for the elderly this is just not OK

They know how to care for their patients. It's effective, efficient, and they care…read more One of the best in the business of patient responsibilities.

First time at this location for my aunt. Her transition from Arkansas to California has been…read moreextremely easy with the help of the front desk ladies. They are on the 2nd floor and always so patient and helpful. Their positive interaction with all the people checking in is excellent! Dr. Shah, Paarth was great! We were so happy after our first visit. The Dr. was attentive to our questions, he was thorough and very knowledgeable. I feel confident knowing my aunt is in good hands at Northbay

We came here for our COVID vaccine through Contra Costa County…read more The whole process was very smooth - we drove up at 12:25 and were back on the road in less than an hour. Overall everything was well organized and very easy. Minimal lines and waiting times. Staff were abundantly available, consistently friendly, knowledgeable, and helpful. We got time during the observation period to chat with a bilingual doctor answering questions and giving advice. We're looking forward to coming back for our second dose.

I am not impressed with the Healthy Start facility, which is supposed to help young mothers who…read moreneed extra support during pregnancy. One nurse in particular is rude, condescending, and constantly violates HIPAA guidelines. She has made sarcastic and degrading comments about my fiancée's health, including, "Wow, you have everything." I have even heard her say, "You're pregnant again? It's only been six months." I sincerely hope they replace this nurse soon because no one, especially a pregnant woman seeking help, deserves to be embarrassed, judged, or treated this way.

I went there wanting to get off one Rx and increase another…read more Dr Stoddard did so much more for me. He changed the following...in a 7 day stay!! Off 10 Rx's Lowered 4 Rx's Increased 1 Rx Added 3 Rx's I feel so much better and I am mentally ready to be able to step back and stay on track of my daily life. The entire staff there are top notch and they are all a valuable resource to get help from. I am so grateful that I went to my local crisis center and they helped me go to my Emergency Room and sign myself in to receive help. I totally appreciate this place!

My son was on a 52/50 and was sent to Adventist twice. He said thr staff was nice, liked the meals…read moreand did not complain about services from therapists, psychiatrists or other staff members. He had a therapist name Mike, he would call me to discuss my son, he was very nice, professional & informative of the info he shared with me. Also when I dropped my son some clothing the security at the front office were all friendly people. If my son goes their again I hope he gets Mike as his therapist! The building is pretty old, stuck in the 60'- 70's time warp. Hopefully the inside has been renovated!