Excellent Staffing. Friendly, helpful and knowledgeable. The Dr is brilliant in being descriptive and informative. Willow was very helpful and thoughtful. Summer was comfortable to talk to and be around. The environment was non threatening or I would have left STAT read more

Nicole treated me right, shoutout Jacksonville area!! She made sure I was taken care of very quickly and went over my allotments, how each different type of marijuana, oral, and edibles affect differently! I would highly recommend this place to everyone I know. The renewals are way cheaper than my other provider at $90 every 7 months and now I can save a bunch of money and still seek the relief! Also shoutout to Renard peoples read more

If I could give 0 stars I would Do not go here. Go anywhere else! Will not file any exemptions on any route Will prescribe you the lowest amount on all routes. Will not put your recommendations in same day unless you pay them more to do so False advertising a lower price but charging more! The office is dilapidated. All of the chairs are collapsed in. The receptionist has no clue what she is doing, she assured me all my mg's would be the same. I also asked the doctor if all of my MG's would be the same as my previous doctors Recommendations and he assured me yes. I found out that was all a lie, all of my routes have been decreased drastically. After they took my money. They disclosed none of this information up front. This is not right read more

Very quick and easy to get in for appointment. Never a long wait and staff is kind. Always a positive experience, going on two years as a patient. read more

Would love to give zero stars if possible. I'm not sure what happened to these folks, they used to be easy to deal with. This was by far one of the worst customer service experiences of my life. Talk about making a super, super, super simple issue, beyond complicated. Instead of just sending the digital copy of the card (as they promised), they kept insisting that they sent it and refused to "re send". Funny how I got all their other messages, just not the important one? In the end they finally came through after multiple messages and hours upon hours. I have never ever experienced anything like this in my entire life. Oh! Let's not forget the false advertising and lying. Advertised as one price and then charged a higher price. Next time I'll go with someone else, this shouldn't be this complicated. Thankfully I have screenshots of every interaction, and have already contacted OCP and BBB. **Run** from this company. read more

I went in for my renewal 14 days in advance as they requested so that the department of health would have time to approve it. however they did turn in the paperwork until 12 days later and no I can't get my medications. o use them to get an appetite because of my medical condition. I hope it gets approved soon so that I can eat again. read more

I would NOT recommend trying to use this clinic to save a few bucks on your renewal. I found a flyer, called them and paid last month over the phone the full price for renewal cards for myself and husband. They charged my credit card immediately, for the apt almost a month out (called 22nd of last month for apt on 18th of this month) and then TODAY, 3/16, when I call to verify the apt time with them, they dont answer and then send me a text message telling me, "Oh, was going to call you...we dont see patients on Sat anymore". They "offered" me (via text, unable to discuss with them) Wed between 5:45 and 7pm. Well, when I text back that does not work for me, please call...nothing. No call back, no further text, nothing. I have contacted my credit card company to have my charges reversed and have contacted another provider to meet our needs. VERY unprofessional and frustrating not getting anything but the silent treatment at the last minute. read more

I don't know what happened to the service in your clinic, but it has gone downhill quickly. It was extremely hard to get a hold of anybody unless I wanted to actually walk in. Then they wanted to charge me $15 if I needed to change to my prescription. That's ridiculous. I will be searching for another provider. read more