They are really good people who have been around a few years. You will not see too many homes as…read morewell staged as theirs are, maximising the amount of money they can bring in for the dearly departed. (Or downsizing). I got a pair of glasses that were exactly my prescription! Both far-sited and near sighted, a pretty rare condition that happened to work great. I have lost them however. I hope the person that finds them is able to use them as I have. Ah I digress. If you are a customer, don't miss their estate sales there is something for everyone and the way they professionally manage their business and their customers is top notch.

Austin Capital Estate Sales assisted with various sales - clearing out some items after the death…read moreof my mother and personally helping me to downsize some personal items. A.C.E.S. helped me recently sell a recumbent bike. Marietta is knowledgeable, organized, and gets good prices for special items. I would highly recommend working with Austin Capital Estate Sales - organized, knowledgeable, friendly, and approachable. -IGS

Love these estate sales, always my favorite to shop! They have plenty of people working who are…read morealways kind and ready to help you if needed. They are fair with pricing and it's always well organized. I love how they put a ton of photos and information on the posting and they update as items sell! I appreciate that so much, leaves a lot of the guessing out of shopping a sale. They always remember a face and quickly learn your name if your a repeat customer! Every time I go I hear them call customers by name! They genuinely seem excited to see you and that is impressive in this business!

UPDATED AGAIN****** I never said they didn't apologize. When…read morewe arrived there was a kind gentleman that was apologetic and had a nice discussion with us. We even purchased a couple small items and left. The problem here is it should have been left alone at that. However it appears someone went home and saw the reviews and comments left on Facebook and then blocked me from their Facebook, removed my review from Facebook and continued to take it further by texting me again at 10pm at night. It's hostile behavior. And it's very clear from seeing my reviews and the texts attached now miraculously they have 5 star reviews and someone again attacking me. All because this business that should be professional went home and got in their feels after reading my reviews that were honest. Please stop attacking me and being hostile. As we watch them continue to rally their friends to up their 5 star fake ratings. ***UPDATED**** They had the audacity to text me at 10pm to tell me the exact response they listed here on this review. Telling me the back story has nothing to do with why they didn't text not only me but others the info for the sale. Facebook where I tried to reach out the day of the sale others commented saying they didn't receive the info as well they have since blocked me. Google review they have others listing 5 star reviews now to push mine down. They offered no options as stated. Not any. Nothing was offered. We weren't rude either. At no time did anyone ask us to leave if anything an older gentleman was making jokes with me and another older gentleman was very apologetic. There was a rude lady handling the cash but again we weren't rude to her. We were respectful and kind. The question here is I obviously struck a nerve to have this company send me texts at 10pm and block me on Facebook for leaving a review and factual events that took place. So I repeat please do your research before doing business with them. Very unprofessional to text me at 10pm when I never texted them anything more than what the number was for .. asking for a time slot with info.

After a close friend passed, we were in the uncomfortable position of getting his house ready for…read moresale- decluttering & prepping a 76 yr old's home of 43 yrs to be sold. He was a merchandiser for gift shops so there was a lot of samples collected over the years that had piled up. It was a lot to handle. Doing the estate sale would have been easier (for us) before the sale of the home but in this case by the advice of the realtor it would show/sell better with furniture and it did, successfully. Estate sale came after house was sold, I interviewed several companies. Some people I spoke with about our situation said it was all the same but I'm here to tell you - it is not. Ask questions during the consults but trust me Blue Moon - Sarah's team worked with us & brought the best value of service. I've done garage sales myself but this was on a massive scale. I needed a team that would tackle this project with respect and get the best outcome. Sarah & her team were amazing- So efficient, organized, detailed, attended to all our odd merchandise, very professional, and just did a fantastic job! My heart was so relieved that we had chosen the right people for our beloved friend's belongings. Thank you so much Sarah! X

My company buys from estate sales all through the years and from every estate sale company out…read morethere. We have had many dealings with Alex the owner. Let me tell you she and her associates have always treated me in a fair, friendly and professional manner. She has the high quality standard that I prefer to deal with in my business transactions. She's been knowledgeable about the products I've inquired about and, when she didn't' know the answer she seemed to know just who to call to get an honest answer. I've attended sales from Austin to a new one in San Marcos and New Braunfels and it's always the same experience.I highly recommend her and Blue Moon whether you're buying or need to sell the contents of a house. Michael Carter

I wanted to reach out because I'm extremely disappointed with how this situation was handled…read more Although my husband is truly accommodating by what happened, this message is coming from me, Todd's wife because I was the one who had to take time out of a very busy schedule to make arrangements after he was confirmed as the winning bidder. My husband and I attended your estate sale where the older Volvo was being sold. He has always loved 1980s Volvos and has owned several, so this car meant a lot to him. When he inquired, he was told there was an auction and to write an offer in the book. At the time, the only offer was $300, so he made a fair offer of $1,000. On Monday evening, he received a message saying he had won the car for $1,000. Since he is retired and didn't have immediate access to cash, we immediately made a plan. He met with the owner Tuesday morning, and they agreed he would return Wednesday morning to finalize the purchase. I adjusted my work schedule so I could handle getting the cash and help complete the transaction. Then later Tuesday afternoon, Todd was told that the car had been sold to the auction company instead because the owner needed to leave town early. This is incredibly upsetting. After confirming him as the winning bidder and agreeing on a pickup time, the car was taken out from under him. That completely undermines trust in your process. If winning an auction and making an agreement doesn't actually secure the item, it raises serious concerns about fairness and transparency. From my perspective, this felt very unethical and self-serving. I understand things can come up, but clear communication and basic integrity should still apply. This experience left me feeling misled and scammed. Please be aware that I intend to share this experience with the franchisee and on social media outlets.

I was a victim of Blue Moon Estates (Hill Country) in August of 2023…read more During one of the most devastating times in my life, both of my parents passed within three months of each other. We used Blue Moon Estates (BME) to handle my parents' estate sale, and they lied and stole from my brother, sister, and me. I am not writing this review because of the money, but to ensure that others do not go through the same toxic stress that we experienced. I urge you to use someone else for your estate sale and hope to get the word out about my poor experiences with BME. BME charged us $5000 for their service, which is taken off the top from the proceeds of the estate sale, and 50% of all profit. We were happy to pay it, because my sister, brother and I were so overwhelmed and didn't want to deal with this sale. I was relieved to have the help and felt comfortable the first time we talked to Karen, the BME sales and project manager. I was wrong... and not because of the money, but because of the deceitful and incredibly rude behavior by Karen, Lauren, and especially Alex, the owner. No Itemized Invoice: Karen told me that they could not provide an itemized invoice of the items that were sold because they didn't have internet service at the house (although they had no problems for two weeks prior to the sale) so we still have no idea what was sold and for how much. Even if they did provide an itemized invoice, I don't know that I'd believe them. I'm still not sure why they didn't just use a paper and pen to write down a ledger, because we found several receipts left behind by people after the sale in the mess they left (see pics). Deceitful Behavior: Karen, our main BME contact, met us at the start of the process. She assured us that BME would put certain items aside to exclude them from the sale, including any musical instruments, coins, and items of a personal nature such as notes. My brother, sister, and I were all present for this conversation. During BMEs make-ready process, Karen identified some of these special items and took photos of them. We have text messages from Karen with a picture of a frame containing several work service medals my grandmother earned back in the 50s and 60s, and asked if we would like it to be put aside. I was so thankful and I said "Yes, please put them aside." After the sale, we found that empty frame labeled "$80," with all the medals removed. These items were under BMEs control, they agreed to set them aside, and now they are gone after we discussed it with them (see attached images of text thread). BME charged us an additional $300 for a cleaning fee, after we had the house professionally cleaned by a 3rd party, and were told by their team that the house was in "great shape." BME ignored and disagreed that we agreed verbally with with Karen to put aside any coins and musical instruments that they found from the sale, and when we reclaimed our mother's 1960s beginner flute (value less than $50 on eBay) and a handful of quarters (value less than $5) they took $400 commission that they "missed out on" from these items in the sale. Because they take 50% commission that means they valued these items at over $800. That valuation is completely inflated and arbitrary, and worse, they've provided zero justification for it and no willingness to discuss it. BME ignored their own contract by asking us to meet at the house while it was under "their control," and then threatened us for violating their contract by coming on the property, which is exactly where they asked us to meet. I'm glad we were able to receive a small amount of money back from the sale, but the juice was not worth the squeeze. Disrespectful and Damaging: After a few negative interactions with Karen, BME's project manager, leading up to the estate sale, we decided not to engage BME to clean out the house post-sale. We were concerned that based on their prior behavior that BME would overcharge us. In addition, based on our interactions with Karen, we just wanted BME out of the house. Unfortunately, on their way out the door, they TRASHED the yard and left furniture and items outside, destroying them. (see attached pictures and invoice). When we challenged BME on this behavior they made excuses that this was their "standard practice" and that they expected to receive our follow-on business to provide clean out services. Unresponsive and Antagonistic: The worst part of the entire experience is when we communicated with Alex, the owner of BME, about the issues above, her reaction was one of complete disinterest and contempt. She expressed that she had zero desire to speak with us to even hear our concerns. In fact, she told us if we continued to bother her, she would charge us more money. Alex's lack of empathy, professionalism, and customer service was and is astounding. BMEQuestions2023@gmail.com

The estate sales are always well staged. The staff is friendly and knowledgeable. Stephanie is the…read morebest, she goes out of her way for all the customers.

I was blown away by Michelle and Kevin's process and sheer knowledge of vintage items. They took…read moreon a huge project after my mother passed - she was a collector - of anything and everything and had so much stuff. I was in over my head and feeling quite overwhelmed when they came to my rescue. They handled everything and sifted through it all; putting items for sale that could be sold and throwing away what could not. They even did a complete clean out of the home afterwards. I ended up making far more money than I thought possible. They stayed in constant communication and were always available. On top of that, they are friendly, caring, personable and professional. I would highly recommend them for your estate sale.

This company did a great job in a delicate situation. The owners treated us with care and…read morecompassion and complete our estate sale in a timely and efficient manner with a fair price. Highly recommend.

Such a great company - love these guys. They are so honest and the customer service is way above…read moreand beyond. Everyone is soooo friendly - try them out !!

Highly recommend these ladies! Wonderful photos provided ahead of the sale, found a 1930s 2 piece…read moredepression era glass set that matched a bowl I had. Super helpful, well organized, several payment methods accepted! Great value!

What a wonderful estate sale company! The owners are the…read morefriendliest and most helpful two ladies!! I found pricing to be spot on fair, attitudes were positive and joyful, and willingness to accommodate needs extraordinary. I'm an estate sale junkie and will most definitely be looking out for any sale Next Chapter does. I highly recommend this company to anyone needing estate sale services bc of their attention to detail and dedication.

Wonderful experience and easy process. Everyone my husband and I interacted with was very…read moreprofessional and super friendly. Would highly recommend!

Never use this company . It's a scam They take your property…read moreto sell in auctions online and never pay you for it or return the property when asked The owner doesn't return calls or emails . EVER . Beware

Working with My Estate to Liquidate was one of the best decisions our family could have made during…read morean overwhelming and emotional time. From the very first consultation, their team treated us with professionalism, compassion, and honesty. They took what felt like an impossible situation and turned it into a smooth, organized, and surprisingly stress-free process. The home was completely packed with years of furniture, antiques, collectibles, artwork, household goods, and personal belongings that we had no idea how to sort through ourselves. The team came in with a clear plan and handled every detail from start to finish. They professionally staged the home, organized every room beautifully, researched and priced items fairly, and marketed the sale heavily online which brought in an incredible turnout of buyers throughout the weekend. What impressed us most was their knowledge and transparency. They took the time to explain pricing strategies, how estate sales work, and what to realistically expect. They were respectful of sentimental items while still helping maximize the value of the estate. Their staff was friendly, hardworking, and constantly assisting customers while keeping everything organized and secure. The sale itself exceeded our expectations. There was a steady flow of shoppers the entire weekend, and many larger pieces we thought would never sell were purchased quickly. After the sale, they also helped coordinate the remaining clean-out process which saved us an enormous amount of stress and additional work. Communication throughout the process was excellent. We always felt informed, respected, and taken care of. It's rare to find a company that combines professionalism, organization, compassion, and results the way they do. If anyone is looking for a trustworthy estate sale company that genuinely cares about its clients while also delivering outstanding results, I would highly recommend My Estate to Liquidate. They turned a very difficult situation into a seamless experience, and we are beyond grateful for everything they did for our family.

Awesome deals and professional staff. Great value. These guys are great to work with, they will…read morenegotiate and always have a smile on their faces. Thank you!