Great people! Booking experience was great. They quoted quickly. Were able to come quickly to fix…read more Thanks!

Alan's speedy response to our request for diagnosis of a defective washer was much appreciated…read more He was very precise and straightforward about what the problems were and how effective the solutions might be. He then very quickly got back to us with exact quotes for each of the two possible solutions, and advised of a multi-week back order for the main part. His financial arrangements are very straightforward and represent good value. In the end we decided to go with a new washer, but Alan really impressed us and we will have him as first choice for any other appliance issues we may face.

DO NOT BUY FROM SMS APPLIANCES!!!…read more In September 2024, I purchased an $800 LG fridge from SMS Appliances for my basement suite. The fridge was delivered and plugged in by their staff. The unit remained unused while finishing touches were completed on the suite. Upon move-in, my tenant and I discovered that both the fridge and freezer were completely non-functional. I contacted SMS Appliances, but they refused to assist, claiming their 30-day warranty had expired. They offered a technician visit at my expense, so I scheduled one for February 13th. When the technician arrived, he only spoke Ukrainian, making communication difficult. While working, he caused a strong gas smell, alarming both me and my tenant. It turned out he was leaking refrigerant into the unit. He completed the repair in 30 minutes, and I was charged $241. On March 15th, my tenant reported the freezer had stopped working again. I called SMS five times, left three voicemails, and finally got a response from the manager. He agreed to consider my complaint under their 30-day repair warranty (since February has only 28 days). He initially scheduled a technician for March 17th but later changed the date multiple times, offering vague assurances. When I expressed frustration over paying over $1,000 for a fridge that never worked properly, the manager was dismissive and laughed at my concerns. He insisted the issue wasn't refrigerant-related and that I would likely need to pay for additional repairs--despite the fridge never functioning properly since purchase. When I declined further service, he responded with indifference. SMS Appliances' lack of accountability, poor customer service, and minimal 30-day warranty reflect their questionable business practices. Other refurbished appliance stores offer 12-18 month warranties, and I strongly urge Calgary consumers to take their business elsewhere.

2 Ukrainian delivery guys are horrible ( black tacoma) came into our house to deliver refrigerator…read moreand as their boss mentioned should be wearing shoe covers, but they didn't wear any and walked on our carpets and flooring making mess with their muddy booths . they refused to take it off and more argue about it . I just spent 200 dollars on my carpet cleaning prior to delivery this is horrible customer service! and don't recommend these delivery guys in anyones homes .

Have dealt with Bestway for many years and always get great service, delivery service is very good,…read moreand any repairs I have needed have been done very promptly and successfully.

sickening scam. This guy Ross sold me a washer, it failed on day 1. He won't replace it. The lid…read morelocked, won't open after the cycle is complete. HE send a technician over, and that clown said some of these new unit needed to be calibrated. So push a bunch of button, and he left. And some time after, it fails again. Since Apr., it failed 5 times, and it's only Sept., and I use it once every 5 days. As I'm sitting here, they are sending another clown here to repair this. And when I talk to that 1-800 no. So I am stuck w/ this lemon, and the next step is to file a statement of claim If you buy anything from them, and you need service, they won't offer you service. You have to sue them to make them learn

Marc has been repairing my KitchenAid appliances for many years. He is honest, and reliable. He…read moreknows his stuff, and always called beforehand to try and save me time and money by trying to diagnose the issue to ensure he has the right part on his truck. He has given me tips to self diagnosing the problem by resetting my dishwasher myself. I trust Marc with all of my appliance needs.

Not reliable. Unable to fix LG appliances. No guarantee of work completed. Prepayment required to…read moretell you nothing. No value

We had Louis to repair our stove. He was right on time and did an excellent job. Highly recommend…read morehim!

From the owner: Appliance service and repair company servicing Calgary and the surrounding areas including…read moreCochrane, Bearspaw, Airdrie, Bragg Creek and Chestermere. Call, email or book online to see what we can do for you! Check out our reviews and contact us today!

Saw this HD and decided to see if they have the lights we were looking for…read more The staff was great in directing us to lighting. Lo and behold they had the lights!! Glad we stopped in!! The price was okay Plenty of parking for a busy location

This is regarding the store at 130th ave se calgary. It is filled with unknowledgable staff who are…read moreabsolutely clueless. There are many of them just hanging out that know NOTHING about ANYTHING in the store. So, I ordered a part online because I cant stand dealing with their incompetence in store. The part was late, so I called the store to find out why it wasnt in yet. The phone rang 148 times before someone answered - this was on a weekday morning. When they answered you could hear people laughing and talking amongst themselves?! Do they just hang out and ignore customer calls? Anyways, they could not give me a reason why the part was not in, so I cancelled the order. Went onto AMAZON and ordered the exact part for almost half the price and it was delivered to my door the following day - FREE. OMG - I will never purchase anything from Home Depot that I can get from Amazon going forward.

Had to cancel an important family thing to wait for delivery of washer/dryer- can't provide times,…read moreso just wait. Then they come and refuse to hook them up because it may need extensions on the hose from washer. They offered to send a more qualified technician if I pay and wait another week. Awful service- they should discuss all these things when they jump to sell you appliances so you are prepared for all of this. I would have bought elsewhere

Casey at Bowest is the best. Her knowledge and customer service are absolutely top notch. I hadn't…read moreshopped for an appliance in 30 years. She helped in every way, from my needs, to the best washer/dryer sets available, and value for any and every possible purchase I could have made. Her no nonsense approach was quite refreshing. They have a great reputation in the industry, known far and wide. I would absolutely recommend Bowest to anyone. Thanks for a great experience.

I require paint for my doors and came to this location…read more Linda at the paint department was able to match the paint that I didn't buy at HD. I was a little sceptical after putting the paint on the door it actually matched. Linda do a pretty good match. While there I bought other painting supplies that I need. They had everything I need. The checkout was easy, went to self checkout scanned my item paid with card and out the door I went. Easy pleasey. You can pay at self checkout with cash, you'll need to call the attending cashier for assistance which takes a little longer. They have to do their thing on the till and pop goes the cash drawer for cash transactions. This location is a great location -Plenty of parking -Friendly helpful staff Will be returning

Today boys and girls you earned Six stars. Ken, Dominic, Ken, cashier, and a few others. They all…read moreworked hard for customer fulfillment. Crazy with knowledge finesse and politeness. I can normally find fault; but not today.

Just purchased a Huebsch Commercial washing machine with coin slide from The Laundry Store. The…read morecoin slide does not work. They will not fix it or replace it or resolve the issue with the manufacturer. We will not purchase another product from the Laundry Store since they take no responsibility for a faulty product.

Calgary this is a hidden gem!! The name may be deceiving they sell all kinds of home appliances…read more Pretty much any appliance manufactured in the world you can get it here. This place is unique because they are non-commissioned sales. The sales people genuinely want to know your needs and what you are looking for. They have an abundance of knowledge of the products in the market and want to find something suitable for you. Unlike other appliance stores that may try to upsell you on more features you don't need. We were in there on a Saturday afternoon and our salesman spent about an hour with us helping us select the right washer & dryer, and dishwasher for us. He did a great job of telling us about all of the different options that could work for us. That kind of service you will not get at your big box store. Best of all the prices here are very reasonable. I think we got lucky finding this place at the home & design show combined with a bunch of sales going on at the time. At the home show they had given out coupons to save the gst which we also took advantage of. This is the only place I will shop for appliances for in the future!