In mid December 2022 I was all of a sudden left to find a Chula Vista Assisted Living or Memory…read moreCare location within one week for my mom to move to from her prior facility in Rancho Bernardo. To be sure, a super rushed situation. Here's my feelings after nearly/only a month in of mom living here at St. Paul's Plaza, a pick I/we are very happy with. I stopped in and on-site reviewed five nice/better Assisted Care with Memory Care facilities in CV in two days. St. Paul's Plaza was one of two with the best, most well appointed and sunny memory Care sections of all those I visited. Prior to their assessment of her condition, I had no way of knowing whether she'd be going to an Assisted Living area, or a Memory Care segment and as she is a very visually stimulated patient, I wanted somewhere nice and cheery as could be. This newer St. Paul's Plaza Memory Care section is well lit by sunlight, has an always assessable patio area, with nicely fresh and well appointed rooms and hallways. For a facility where I can also take her over to the other areas to eat or sit or enjoy different areas which are not only memory care, this is absolutely the top facility I have seen. Mom is in the early stage of dementia and doesn't always exhibit signs of this, but she also has physical health issues and is a fall risk. She needs Stand By help at all times when using her walker. Due primarily to her specific needs and my want for her to have hands on checks and care at many times or 24/7 at her room, I preferred that she be in memory Care vs AL. Thankfully that is where she located to and it's worked out exactly as I had wished. St. Paul's Plaza facility is stunning for anyone wishing to move there. Most everything about it feels fresh, beautifully appointed, professionally run and quick to meet my requests and questions on an ongoing basis. Genesis was the one I worked with in reviewing the facility and she was fantastic to work with as is Lindsay, the Services Coordinator. I love how responsive and patient the staff was right off with our questions and myriad odd requests, always keeping me updated and in the loop at a bit of a panic'd time for us. While mom is not entirely happy to be located to memory care, I am. The staff has helped to make sure she's involved in multiple activities daily, including in the general areas with other residents so that she doesn't get left feeling forgotten or locked into the one section. I am sure this has greatly improved her mental sharpness. Mostly tho I'd like to highlight how the care and medical staff have worked with me/us to make sure all our concerns about her medical and physical therapy needs, as well as coordination with Sharp Transitions/Hospice have been met and not left forgotten. They are often "On It" with her need for something, or a need to contact her Sharp nurse before any need for me to contact them. And they always keep me in the loop. Such a better piece of mind situation from her previous, under-staffed location where although they tried hard, there just wasn't the level of care she needed. Here at St. Paul's, when I stop in without notice and one of the staff is finishing up painting her nails for her.., and she's loving it, I'm thrilled at the attention, and I'm left feeling happy and confident in my choice for her new home. I have little doubt my experience will be just as positive in the months to come. --LD

We went today to Saint Paul's Plaza to visit a friend. The facility is absolutely gorgeous. It's so…read moreclean. They have so many activities for this seniors. I would recommend this facility to everyone.

Westmont at San Miguel Ranch provided wonderful care for my parents. Even though they had clearly…read morelost their ability to live independently, placing them in an assisted living/memory care facility was an extremely difficult decision. We're so glad that we chose Westmont. My parents enjoyed a clean and welcoming environment, onsite medical care and physical therapy, and programs that promoted mental stimulation and social interaction. Most importantly, Westmont's caregivers treated my parents (as well as my wife and me) like members of their own family. My Mom would regularly tell me about how nice her caregivers were to her. She gave perhaps the best endorsement of all. Whenever we would return from an outing together, as we entered the Westmont parking lot, she would smile and say, "Home sweet home!"

I was recently a guest in the dining room for which my friend had to pay $15. It was lunchtime and…read moreI ordered a grilled cheese sandwich that was supposed to come with bacon and a tomato. It was the grilled cheese sandwich I have ever paid for. No tomato no bacon, wonder bread. They really needed to give me what was advertised.

I just want to say that Ivy Park is absolutely outstanding in Care especially Christina and Jacob…read moreare immensely, professional thorough educated talented skilled and very informative. They keep me abreast of all that is happening with my mom. I could never ask for better people to take care of my mom thank you so much.!!

I am currently looking for a place for my grandmother. I called and spoke to nice gentleman by the…read morename of Jaime Reynoso. We set up a tour and he showed us around. Jaime was very knowledgeable and answered all of our questions. He seemed to really care about what was best for my grandma. She really liked this place as well as the delicious cookies!

Gosh, where to begin! My father William, has been living and thriving at ActivCare Rolling Hills…read morefor more than a year now. He was residing at another assisted living/memory care facility in San Diego which met his needs for 3 years. His Alzheimers continued to progress leading to falls and behavioral issues which were no longer manageble there. We had to find Dad a new home which could meet his needs. After visiting several other places, many online due to COVID restrictions, we heard about Rolling Hills in passing. We made an appointment to visit and tour with Sophia and the rest is history. My wife and I knew that day we wanted Dad to live there. I have said this many, many times over the past year..... This has been our miracle, such a blessing for Dad and our family! We were concerned that the extent of Dad's behaviors of dementia would rule him out for admission. Dad was evaluated thoroughly and within several days (It took a bit longer due to COVID testing at the time). we moved him into his new home. From DAY 1 my father has thrived at Rolling Hills. Despite the relentless challenges and progression of an Alzheimers diagnosis, he is truly 'living' with the best quality of life that we could hope for ALL due to the staff and care he continues to receives 24/7! From the moment he wakes up in the morning, they have him dressed and out of his room, into the big 'great room' where he can socialize, roam, participate in activities and eat until it's time to crawl into bed at the end of the day. The staff treats Dad with dignity, respect and love. They have become part of Dad's family; he trusts them. They have taken the time to understand his ways and they never give up trying to help him even at his most trying moments. The Rolling Hills administration team led by BB Smith is hands on! They aren't hidden away is back offices somewhere. We often find them in the great room assisting the residents and socializing with them. They take the time to 'know' each resident. The care team is THE BEST! They truly perform a ministry caring for persons with all types of dementia and other cognitive issues. They approach each resident individually. The needs can change hour to hour and they meet this challenge. We are so blown away over and over at how they work as a team to give Dad and everyone the best quality of life possible on a daily basis. The activities are endless and tailored to meet the needs of each resident. My wife and I have participated in several ourselves and have had a lot of fun! It truly takes a solid team to keep Rolling Hills running so smoothly and professionally. Maintenance, Housekeeping, Nursing, Admin, Dietary, Activities... The Rolling Hills team ACROSS THE BOARD, make it happen! I will conclude with this: Since Dad began living at Rolling Hills we can sleep solidly at night; enjoy time with friends, go out of town all the while having full confidence and trust in everyone that Dad is surrounded by at ActivCare of Rolling Hills. We are grateful beyond measure! Kim and Karen

I couldn't ask for a better place for my grandpa to be. My family always intended for my grandpa to…read morehave his final days in his home with multiple people in my family watch ing over him. Unfortunately health complications and dementia issues made that no longer a possibility. Rolling Hills Ranch is the next best option. The level of care and interactions I've seen have put my mind at ease that my grandfather is well taken care of and while at first he was resistant to living there now it seems like he prefers it in many ways. ActivCare is a wonderful place for him to spend his final days.

When my good friend died at Ivy Park, the people were very kind and loving to me. Pilar at the…read morefront desk and the manager were compassionate and helpful. Teresa in the business office helped to get a refund for the unused time my friend had paid in a timely and efficient manner.

I am an LVN who works for hospice and have been coming to this facility for well over 6 years while…read moreit was still called Sunrise Senior Living and now Ivy Park. The one thing I can always count on is how each team member is very attentive and caring to their residents. I've seen this facility grow. Easily, it became one of my favorite facilities to come to because the staff are so friendly and always have a smile on their faces. Very refreshing to see! I've sat in many care conferences with this team to deal with issues/concerns and their team work is incredible! I could not recommend this place enough to anyone who is looking for a happy home for mom or dad or anyone! They are very accommodating. Families come to visit and leave with relief knowing their loved one is taken care of. Though the name of the place has changed, their hearts won't.

Since we first referred a resident we saw the amazing care they gave to her and her family. They…read morehelped from transportation all the way til maje arrived. They are well trained for memory care and was a great fit.

Five stars is not enough!!! From the very first phone call until the transition to hospice care, I…read morealways felt that we were family. My father had dementia upon arrival and sadly it progressed over the next 2 3/4 years. During that time he was always clean, well groomed, and most importantly happy. Mr Guillermo regularly sent pictures and videos of his stay and he always had a huge smile on his face. The homes are impeccably clean and safe, including the bedrooms and bathrooms, even the garage! The neighborhood is extremely safe, and the streets are well maintained. And the way they handled the COVID pandemic was superb!!! My father moved from an assisted living in the states the same week as a State of Emergency was declared in the U. S. The home he moved from ultimately was shut down like so many of the stateside facilities. As the news reported all of the deaths of senior care residents, Dr. Caballero enforced a strict protocol and no one got I'll. I will be forever grateful

From the owner: Memory Care and Assisted Living Unitread more

Terrible how they ripped us off for our deposit. Very sneaky how they had me write a termination by…read moreemail then claimed I broke the contract. What a rip off.

Wonderful facility which is total care for the elderly. Staff is extremely polite and courteous,…read moreall of them are very helpful. It ranges from independent living all the way through end of life care. Beautiful location, very peaceful, makes senior living as stress free as possible.

I highly recommend this senior living community! The new Executive Director has brought strong…read moreleadership and a fresh vision that's truly making a difference. You can see the positive impact across all departments, creating a more welcoming, organized, and caring environment for everyone.

Highly recommend! Since the new management team took over across all departments, the care and…read moreoverall experience have really elevated . Its a wonderdul place with a fresh , positive atmosphere

Jean is the best! It is not easy to please my mom so I was not looking forward to finding a place…read morefor her. Jean was fantastic because she asked all the right questions, did all the legwork and found the perfect place for mom. She stayed within our budget and we couldn't be happier. There's not enough stars to truly express her excellence. Thank you Jean.

Jean at Sunshine Placement Services is amazing at what she does. She ACTUALLY spends the time that…read moreis needed in order to correctly analyze what your needs and wishes are. When you work with Jean, you are truly working with the "godfather" (or godmother in her case) of this important industry. She knows who's who and what is what. You can trust that Jean will take care of you. Her whole heart is in her work. I highly recommend Jean for your senior care placement needs.