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Reliable Drug & Alcohol Testing

3.0 (2 reviews)
Open • 9:00 am - 5:00 pm

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Quest Diagnostics

Quest Diagnostics

1.0(2 reviews)
4.3 mi

This place is horrible. My Dr. sent my bloodwork here. Insurance paid them in full. Yet, over a…read moreyear later I keep getting calls from a debt collection company saying I owe them money. I have called both my insurance company and Quest multple times about the issue and have been assured it has been taken care of and I owe nothing. Yet, Quest sent a bill to a debt collection company. This company constantly calls trying to collect a ''debt'' I clearly have been told by Quest and my insurance company I don't owe. This has been going on for over a year. I will never allow any of my lab work to be sent to them again. Period. It's harassment on Quest Diagnostics part.

The lab may be OK but the billing is absolutely terrible. They sent my wife a bill, who has two…read moreinsurances, for lab work. She called them and said she will pay whatever the other two insurances don't pay and after she receives her EOB's. To date has never received and EOB because Quest never billed the insurances. She called a second time and said they would. We then waited a month or so and only received bills and no EOB's. Then recently we received the threatening letter that she was being sent to collections. I then paid the bill under protest to avoid any credit issues with her near perfect score. Also the plan administrator has gotten involved and had to demand they send a bill to them. It took a month and then was sent and on July 15th the Insurance paid the bill. When she called Quest 3 1/2 weeks later they stated they never received the insurance check which the administrator stated was cashed. I could go on! Just avoid this totally unprofessional business.

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Reliable Drug & Alcohol Testing - laboratorytesting - Updated May 2026

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