I've sat on this review for 7 months. I really didn't want to write it. We got a Black Friday deal…read morein 2017 for our July 2018 wedding that was supposed to include DJ/MC, photo booth, up lighting, cake light, and GOBO. We added ceremony services as well. And then, our DJ went dark. We finally got in touch with Richard in late February and he told us they were busy with other family business ventures, apologizing for the delay. ....ok.....
On Feb. 26, I reached out to start settling details for the GOBO and photo booth templates. On 4/16 we emailed our final decisions for both.
We reached out on 6/3 to set up a time to meet and discuss details. That meeting (6/5) was cancelled the day of because Richard had pink eye. We attempted to reschedule that day and got no response. I reached out again on 6/7 and got a response on 6/8 saying he had lost all contacts and texts from his phone. ....ok...
We finally met on 6/11. I confirmed with Richard all the songs (I provided a CD with the versions I wanted), as well as a day-of schedule. We confirmed AGAIN the photo booth and GOBO logos we chose.
On 7/12 (mind you, the wedding is 7/22), I called and left a voicemail concerned that I had yet to receive a proof for the GOBO or photo booth logo. I got a text back saying they should be ready by the end of the day. Telling me again that he's been "busy with family issues."
On 7/15 we confirmed AGAIN the GOBO logo, font, AND correct spelling of my name.
On 7/20. TWO DAYS prior to my wedding, at 8:49 PM, I *finally*get the proof. And my name is spelled wrong. Now, *SURPRISE, SURPRISE* it's too late to get it corrected. I'm very angry, but I don't have time for anger. I'm texting Richard at our REHEARSAL DINNER with family as he asks for a decision of a refund of $100 or an extra hour of photo booth time to make up for it. On 7/21, we just agree to have an extra hour of photo booth time.
On the day of the ceremony, 7/22, I notice that the song that's supposed to be played during our unity ceremony is not being played at all. *sigh*
The photo booth is supposed to take place during cocktail hour as my husband and I are taking our pictures. Per our site coordinator, my day of coordinator, and several guests (including my parents), there was no notification or announcement that the photo booth was available for people to use. Therefore, we have maybe 20 pictures of people using the photo booth.
The actual music during the reception. was great. But there were too many holes between the services we paid for and what we received. Of all the vendors we used, I recommended the same photographer, seamstress, and florist to several individuals I knew who were getting married soon. Two are using the same photographer, and a cousin who is getting married next weekend has opted for EVERY vendor I recommended.
I could not, and will not, recommend Dance All Night DJ to anyone else.
I felt stuck because we paid up front in November and could not afford to lose that money and find another DJ. I don't have a nice way to say this... I don't care about your other business ventures. Although unfortunate, the "family issues" plagued us and made coordination next to impossible.