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Releash NYC

4.1 (52 reviews)
Closed 9:30 am - 5:00 pm

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Services - Releash NYC

Dog daycare

Bath and groom only

Full grooming

2 More Services

Pet haircut

Pet sitting

Releash NYC Photos

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Recommended Reviews - Releash NYC

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Reviews With Photos

Noelle O.

I brought my long hair chihuahua the other day and the worker was so kind and communicative to make sure she understood what i wanted to have done for the trimmed areas etc. It took two hours, as they said it would, and i got my baby back looking super fresh and smelling great.

Rita Z.

Tissue loves his haircut! He is summer ready and feeling fresh and hip with his lion cut thanks to the wonderful groomers at Releash!

Our puppy Nola (Morkie) was groomed there for the first time at 3 months. The groomer did an awesome job getting her coat trimmed and her face cleaned up for the remaining summer months. Nola is 8 months now and we've been going regularly to Releash for nail clipping. The girls who work there are the sweetest and are so helpful! They really take their time to go over any product description with you and/or grooming needs your puppy/dog may have. The care is really there for your four-legged member of the family and it is greatly appreciated!

Happy Mason after his groom
Cobbytelli M.

This is the to go spot for food, snacks clothing and accessories for my pup, the staff is always friendly, and informative. I've had my pup groomed in different places but hands down to Kris, their groomer does an AMAZING job, you can tell how passionate he is about his job. The girls in the front make sure to ask what is it that we want or you can always send them a picture of what you'd like your pup to look like if you are like me and don't understand much about the terminology. When they don't have an item in stock they will order it for you. If you are nearby the UWS I would highly recommend this place. I take my pup there for grooming all the way from queens, here the prices are obviously lower but if you love your doggo as much as I love mine trust me Releash is the place to go

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4 years ago

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6 years ago

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5 years ago

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Mina H.

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4 years ago

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5 years ago

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7 years ago

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3 years ago

Very professional and accommodating. The dogs always look and smell amazing when they come out. You can tell they are animal lovers

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3 years ago

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5 years ago

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6 years ago

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4 years ago

They're very nice. My dog hates water but they take him anyway. He come back smelling fresh for sure.

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5 years ago

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8 years ago

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7 years ago

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7 years ago

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Mina H.

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4 years ago

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11 years ago

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Mina H.

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12 years ago

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Mina H.

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10 years ago

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9 years ago

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10 years ago

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10 years ago

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6 years ago

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9 years ago

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6 years ago

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7 years ago

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Mina H.

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12 years ago

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Mina H.

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7 years ago

Great grooming of our large goldendoddle! Followed our instructions and preferences. Staff were very friendly.

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11 years ago

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Mina H.

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12 years ago

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Mina H.

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11 years ago

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Mina H.

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7 years ago

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10 years ago

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12 years ago

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10 years ago

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Ask the Community - Releash NYC

Review Highlights - Releash NYC

I am extremely grateful to Peggy and the entire Releash team for taking such extraordinary care of my pup, Owen.

Mentioned in 4 reviews

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Hair Of The Dog - Flawless groom every time

Hair Of The Dog

(61 reviews)

Midtown East

So done. Molly has…read morebeen getting groomed by Laura for eight years. She's an excellent groomer, but she is not great at running her business. Molly has had standing appointments every month, but they're not always followed up, and sometimes, I don't even know when her appointments are. I had expressed my concerns with Laura in the past. Last month, I was supposed to go away on vacation. We had already booked Molly's appointment before my vacation, so I wasn't concerned about it. I asked her for a status update on the day of, and she told me that she had moved her appointment date, and "sorry I didn't update." She didn't even ASK ME if this schedule change was okay to begin with! What the hell? Who is she to just move things around without asking me? When I expressed my frustration at the time, she gave me a very curt/dismissive reply. I called her out on it, then she blamed texting as the reason why it came off that way. Then guess what: work on your texting/communication skills, if that's the way you choose to communicate with your clients. Not to mention that whoever is helping her run the business side of things (Tammy) has been super rude. She even tried to get me to RETROACTIVELY sign a fuel surcharge document for the prior month, when this had never been discussed with me. All of her responses (via text) are super curt, dismissive, and rude. That air of superiority does not work for me. All of the negative reviews about the customer service are accurate. Things were so bad at that time that I texted Laura and said that while I've appreciated everything she had done for Molly, we were going to have to part ways. She and I discussed it, and I was convinced to stay with her. She told me about what she had been struggling with, and I was compassionate to her situation. Things got better for a bit, but not for long. That's the key issue with this place: there is a lack of consistency. Things look "better" for a bit and then drop back into the abyss. Today was the straw that broke the camel's back. Her truck needed servicing. I understand that those types of things are not predictable. Of course I would be understanding of this, but each month comes with some sort of issue. It's hard to consider this a "one off" when it happens more frequently than not. I expressed my frustration and she said she's apologized in the past. I told her that this is causing me anxiety each month. Getting my dog groomed, when her schedule is already booked, should not be this stressful. Her reply: "It is unfortunate that you feel that way. The only anxiety I had today was that I could get my truck repaired in time to not let my people down, and that it wasn't a giant bill. It is my hope that you feel better." It was clear from her response that she has no empathy for others, despite being someone who's used her own mental health issues as an excuse for her past transgressions. "The only anxiety that I had today..." part basically makes it seem like she's diminishing my feelings about being dismissed nearly on a MONTHLY BASIS. So apparently, it's only about herself. By her saying "it is unfortunate that you feel that way," it was clear that this is over and that this is completely irreparable. She takes zero ownership and had no insight into the fact that it's not just about today -- everything is additive and I have not seen things go smoothly for a long time. Apologies can only go so far. She also told me: "I agree that it would be nice if things always ran smoothly all the time, but sometimes we just have to roll with it." There's been a lot of back and forth for many years, a lot of schedule changes, a lot of Molly getting dropped from the schedule, lack of communication, etc. I had been loyal through all of it. I've BEEN rolling with it. Yes, of course it would be nice of your clients to be flexible from time to time... but it shouldn't be all the time. The tone of that also feels like she's asking ME to shoulder HER burden. Unfortunately, it is just time to part ways. They seem to charge a missed appointment fee if cancelling less than 48 hours in advance, and whole amount for no call, no show. Apparently, respect or this policy isn't a two way street. If you notice from other reviews, she's lost several loyal clients due to rudeness and lack of reliability. One of the other reviews says that they cancelled him 30 minutes prior to the appointment, using COVID as an excuse - and one of the groomers gave him a snarky reply: "I'm sorry this how you are reacting due to being rescheduled during a National crisis." It's these types of unwarranted, inappropriate, snarky remarks that I've gotten so used to from some of their people. This is clearly the norm of how they speak to people, which it shouldn't be. Perhaps she should spend more time on her business and less on her chickens.

Can't believe I have yet to review this wonderful business…read more Laura has been grooming my shih tzu Cooper every month for the last 6 or 7 years. We have used her when we lived in flatiron, Brooklyn heights and now park slope. She does an incredible job every time and is super knowledgeable about pet health and well being. Cooper has always had skin allergies and she often offers great resources and ideas. I initially switched to Laura from a store front groomer because I hated how crowded and chaotic the place would get. With hair of dog, your pooch gets one on one attention and is well taken care of. Especially great option for anxious dogs. The convenience of the groomer coming to you was an added bonus that I can never turn back from. Also love that Cooper always leaves with a cute new toy!

Releash NYC - pet_sitting - Updated May 2026

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