I made an appointment for the Friday before Labor Day weekend (Labor Day is Monday) at 2 with…read moreKathy. Found out she would not be in the office so they told me I could meet with Bridgett. The office called me at closing time Thursday and left a voicemail canceling the appointment.. I called back 30 seconds later.. No answer. I called the next morning and they tell me they are closing early for Labor Day.. I was driving from my school in Georgia to go to my family doctor. This appointment had been scheduled for months. It's extremely unprofessionally to cancel a patient's appointment because you want to celebrate the holiday earlier. I will be finding a new doctor.

I see Kathy at this office and receive excellent top notch care from her and all of the staff. The…read morewait times are short and the office environment is nice.

These folks took great care of me on my first visit. Everyone I dealt with was great. I will…read moredefinitely be back.

Dr Clements refused to do a filling on one of my teeth because she wanted to do a crown for more…read moremoney!!! I can't believe the nerve of this woman. She is money hungry!!!! I would never recommend this woman. She is lazy and doesn't care about her patients!!!!

My husband began seeing Dr. Newton for his failed spinal fusion. Not only is Dr. Newton very…read moreknowledgeable and caring, but has been more helpful in finding a solution to assist him with his condition. I also have seen Dr. Fowler. He too is knowledgeable and caring. He has gone at length to assist me with my chronic spine condition and resolving my pain. Now, as far as staff goes, all of the medical assistants have been great. Glynnis is wonderful and always very helpful. Allison and Rachael are great too!

Great staff. The doctor and nurse listen to my complaints. They try to find out what is going on…read morewith my back and do what they can to help me. Bi recommend them wonderful care

I appreciate that they are available when it suits my schedule. There is hardly ever a wait (and if…read moreso it is hours less than my regular Dr office). I get the services I need, from an understanding and kind staff, at the time I need it - all for the same price as my dr office that only does things on their time. I will use Urgent Team\'s services anytime I can. Thank you!

I'm honestly at a loss for words--except that my family's experience at Ascension Saint Thomas…read moreUrgent Care in Tullahoma deserves every bit of criticism! My son's been sick for weeks, and when we arrived, NP Kellie Marsh seemed as interested as a cat at a dog show. I explained his persistent cough, green-yellow phlegm, and a mysterious white postule on his throat, only to have her brush it off like it was nothing more than a bad hair day. When I asked her to check his ears (because apparently, you have to teach some folks basic doctoring skills), she admitted she couldn't even see clearly in his mouth. Then came the icing on this very bitter cake: the receptionist. Instead of helping update a sick note for a child who needs round-the-clock care, she decided to play medical bureaucrat--scrutinizing our paperwork like she was grading a pop quiz and outright refusing our request. It was like watching a pissing contest where the stakes were my child's health! We ended up having to endure a showdown with Kellie that sent our blood pressure soaring (and not in a good way!). It felt like the staff were more interested in arguing than actually caring. To add insult to injury, this isn't even the first time we've faced such unprofessional, dismissive behavior. A previous visit with DIANNE, NP--complete with a "Claritin is as useless as tits on a turtle" comment--left us feeling humiliated and ignored. In summary: if you're looking for compassionate care and common sense, steer clear of this urgent care. They seem to be running a competition for the worst bedside manner rather than actually treating patients. Save your time, your money, and most importantly--your health.

Dr. Jay is a true professional. He's exceptionally competent, an excellent diagnostic Doctor who is…read morecertainly well-trained but exceptionally intuitive as well. His ability to prescribe effective treatment regimes is uncanny. He also takes the time to know his patients and their needs; then treat them with effective solutions. I recommend him fully to anyone seeking a most capable and dedicated PCP. He has never failed to give sound advice and treatment in a changing medical environment where such dedication is rare. Offices in Manchester TN also.

I cannot say enough about Dr. Jay! He is the best! He takes the time to listen and thoroughly…read moreanswer all questions.

Today 9:/24/25 my daughter was scheduled for dental cleaning . we long story short the older lady…read morereceptionist behind the counter was super rude and told me my daughter couldn't be seen because we was late getting the paperwork done prior to her appt pretty much . now remind you I was on the very last sheet of paper of there forms to sign and she proceeded to tell me everything checked out well with her insurance becouse this was also not only her first visit ever visiting there office as well for a dental cleaning possisble fill ins . my daughter is 13 and of course we had to check out of school early for her appt and we did get there right on time we wasn't late but 5 minutes of our scheduled appt and I have to drive about 15 miles to apt and it was a raining yucky day with weather condition . fact is my daughter didn't get to be seen for cleaning for the lady being so petty about paperwork not being finished when she called me up to approach me infront of the entire waiting room full of people to ask myself the parent of Emily not even the patient if you are following me to ask when I could pay a old past due bill from when I had been in there office back 10 yrs ago and the amount $ 56 yall !! I was floored like since when ever has that lady had the right to look up to see if I had doctor bills with them more less . she could have called me on the phone she could have pulled me aside and that would be just fine as well but to call me out like she did over a 56 dollar old Denist bill and the fact she made is waste gas time and effort my daughter didn't get a school note for school since she had to check out early just to get to her appt and I had to call arojnd find another denist that excepted her insurance and for it to be another two months we have to wait for up coming appointment just to make sure my dauhgers needs are being met but definitely being pushed out longer than it should of came to as far as I am concerned and If you would of just heard this lady and seen how I was done I'm sure you would be on the same level I am I will never give them any good word except that there office is very clean and kept up but to say friendly and caring sorry noone approached myself nor my daughter in that manner today it was more judge mental and very much in my eyes what they call discrepancy and if you ask me my honist opinion of there staff and receptionist. very snooty and stuck up that's the whole impression I got today . moral of this story is I won't be back to ever try and get service of any kind from them rude people and if I could of had that old hags name and information as to who I report too I'd be doing so as well she isn't perfectional an any way or fashion she very rude and totally embarrassed my daughter to the point when we walked out the door she was crying upset even she at 13 yrs old got aggravated and upset at the whole ordeal of how we was called out and how we was approached on a very 1st dental visit for my child now . so yall I'm sorry but if you can get past the one non perfeshional receptionist and if you are free and clear and dont have past history of oweing them well maybe then I reckon you would get to experience this friendly Denistry office that handles with care . Well we never got the care we was seaking and desperately needin her teeth cleaned considering we fell a little behind on them becouse it had been a little over time late for her getting her 6 month cleaning due to loss of insurance and then to have to wait for 2 months longer to get this tooking care of and the whole deal of even having to call around to find another provider to take her insurance . yes this mom is livid on there actions and that women should of lost her job on the spot for how she done today . she even let me get to the door to walk out and said mam i am not finished her I said excuse me I'm sorry I am most deffinally finished her at this point and I wont ever step foot back In this door nor will i recommend my dog to come her lady I won't be back don't you worry and not even to pay the measly $.56 dollar doctor bill in my name she went back snooping for over 10,yrs I am not kiddin or no liein still SMDH there is always a better way to handle things and it wasn't at my 13 yr olds Denist appt she didn't even get to make cause she reseduled becouse I didn't have it done quick enough i guess lord idk awful experience with GLiCk a&-Woods !!! lady better be glad I wanted her job so bad today if I just knew who to call

My 3 adult children and I have been patients here for over a decade. In that time I can't remember…read morea single complaint other than wait times, which admittedly aren't always avoidable. Today I left work early and showed up 10 minutes before my 6 month cleaning and was told I would have to reschedule since I did not confirm my appointment. Cancelling an appointment I've had for 6 months because I did not click confirm on the single email that was sent out is unacceptable. I didn't open the email because the appointment was already on my calendar and I did not require a reminder. I understand no-shows cost you money, but transferring that cost to those of us who keep our appointments is not the answer. My family and I will not be returning. I would urge you to reconsider this policy.

I highly recommend Manchester Care Clinic. Dawn & Clint are both absolutely amazing. They are kind…read moreand knowledgeable. Both take the time to listen to your concerns and work with you on a plan of treatment that you're comfortable with. The office is immaculate. Front desk staff and nurses are so kind and helpful. Ive never had a problem getting seen and every time Ive been has been quicker than anywhere else. Im proud to call them my PCP.

He takes his time and takes your surgery very serious . He is all around the best in every…read moreaspect. I'm getting all upper implants . I've had 6 surgeries with Dr Michael Locke within the past year . I had two sinus lifts , two bone grafts , and four implant studs on right side , and four implant studs on left side . I am currently entering my 6 month healing for my last four implants that was placed yesterday . Every surgery went well and just like he told me . He has great bedside manners and very family oriented. He makes me and my family feel like we are right at home . As other reviews have said, he runs behind , but I do not want a surgeon that rushes through my surgery and I don't expect him to rush through anyone else. I respect that . He has always took time to explain things where myself and my family can understand everything about diagnosis and prognosis . He does not speak in terms that only medical professionals understand . He truly cares . If you call the office they are quick to respond back to you. He has a great office team and they are all team players and great in every way of assisting . His assistants during your surgery are the best . They are very knowledgeable and accurate . They are extremely well trained . This is the best surgeon and team ever !! They are amazing !!

Dr. Locke and his staff took great care of my daughter in law. She had her wisdom teeth taken out…read moreand everything went wonderful. His assistant Caroline made her feel calm and secure throughout the entire process.