Alberto at the Edmond Mathis Sleep Store greeted us on arrival and lead us exactly to a mattress…read morethat fit our requirements. He was extremely knowledgeable of the store inventory and range of possibilities that would satisfy our needs. He accommodated us with sweet deals on accessories like pillows and sheets. We already had an adjustable platform but the power connector had been lost during a move. Alberto took the trouble to locate a replacement and on his day off, drove 40 miles back and forth from Edmond to retrieve that missing piece for us at no additional charge.

On 6/27/25, with the excellent assistance of Alberto Morejon, I purchased a Temur-pedic queen…read moremattress with an adjustable base. His guidance on my selection was patient, kind and professional. Because of this, I felt safe and confident in my decision! Mr. Morejon also clearly explained my payment options which added to my comfort and confidence in this important transaction. Of note, I asked for Mr. Morejon as my salesperson contact, based on the high recommendation of a friend!

I purchased an 2X outdoor tables. Great value, quality tables…read more The man that helped me was very knowledgeable, and very helpful. I will shop at this store again! Thanks C. Perrin

Luke & Keyshon did a fabulous job cleaning the patio furniture. Furniture needed some cleaning…read moreafter delivery and the work was done to my complete satisfaction Thanks Amini's

On November 2022 my husband and I went to try the Tempurpedics in the store. We made the mistake of…read morepurchasing the ProAdapt through them. We had the mattress 21 days and decided it was not for us as it did not feel the same as in the store.. We called to have the mattress returned and was told it would be a 500.00 restocking fee and 99.00 pickup fee. We were not told any of this information beforehand and did not know until we wanted to return the mattress. Customer beware of this shady outfit.

Still sleeping on the mattress that I bought 4 years ago. In year 2 the mattress had more than 2…read moreinch sag. I filled out all the paperwork and took several pictures and submitted. Of course it was rejected. I am now seeing a chiropractor and have determined it is the mattress.

I was in OK City recently to help my daughter move in. We went by the store to grab her a few new…read morethings, and I was very impressed, both with the appearance of the store as well as the staff. They were very patient and helpful, and were even able to steer us towards some great value. Very appreciated. Not sure why the rating is low on Yelp. I had zero problems with this place, and, in fact, actually enjoyed my time there.

Never again. First, ordered a custom bench on July 1st and…read moretold 6 weeks turn around time. I had received no updates so called around Aug 15 (approx) they said it was at stage 9 of 12 steps. Okay, fine. No updates again l, started calling early Sept, told it was waiting to be put on the truck from Dallas (I'm in OKC). Again, no updates after that call. I called again 18,19,20, finally getting mad because the manager said, "let me see what we can do for you and I'll call you back" only to never be called back each time. Finally, calling back speaking with Angel who said she would called the warehouse asked to pull my order and she'd call me back. She did. I picked it up on Monday Sept 25 from an order of one bench on July 1. Horrible. But wait, it gets better.....the bench wasn't even put together!!! $400 custom bench and it was sent to me with the frame attached to another top and in pieces. I will never set one foot in that store again. I've purchased tons of furniture from other local stores and in Dallas and have never been treated the way that store treated me. Never been lied to and ran around like their "manager" did either. Terrible customer service and I had to put it together to boot. Never. Never. Never.

I am a 100% disabled vet that has sales tax exemption in the state of Oklahoma The hoops this…read morestore, and particularly one lady at the front desk with white glasses, has made me jump though for the $400 discount I earned and the state of Oklahoma has guaranteed is infuriating. I have a sales exempt card, but it is the address I currently live in not the address I just purchased as our post retirement forever home. Since the delivery is different than the card, they said I need an updated address from VA. Brought in the updated address sealed by VA in state of Oklahoma... white glasses said it doesn't count and needs the card. Now I have to take time off from my post-military job I just started just to have a card that the VA letter already proves. Anyone military or associated with Tinker better find a better place to spend their money that actually helps disabled vets instead of calling them liars for having moved addresses.

Warning!!!!! Mathis is not what it used to be. My family shopped there my entire life. I am 50…read morenow. So when deciding to furnish a new home what did I do? I went to Mathis and found a beautiful large sectional. I paid an extra $300 to be part of their "special" club that assembles, delivers, and adds that bumper-to-bumper warrantee. Well, you know what Tommy Boy says about warranties? ,A month in now we realize there are six bolts missing from this sectional, which will make the legs break. It has almost broken one already. I called & the customer service rep was so rude & dismissive. She told me it was outside the seven days so it would take 2 to 4 weeks to get the parts. No genuine apology. Not even sorry this happened or that I have had a bad experience. The only apology I received was a curt one when I said what am I supposed to do for a month. I can't sit on the couch .... "Well, Ma'am, that's our policy." It was sharp, short, & really bad. who knows to look to make sure that bolts are in a Mathis couch. Don't we think more of Mathis Brothers than a cheap store? Believe me, it wasn't cheap. It's the big beautiful orangy brown one in the front entrance. I bought every piece. I can't sit on the couch because we might break it. Explaining to them that this lack of service (that I paid extra for by the way) may conclude our business for the future didn't seem to help either. What's happened to Mathis Brothers?. Oh & I have to send pics to prove it. (To be clear it says outlet but the furniture is not supposed to be damaged or bad in any way. It is not like the old "As-is" kind of outlet) Embarrassing to the legacy?.... hmmm. Maybe they don't care anymore. Another Oklahoma business that has lost its mojo through generations due to faulty customer service. I was offered a $100 gift card by her supervisor for my inconvenience. Wow, I paid 300 for the customer service that I will no longer need except when this couch falls apart every time of course. Oh here are some of the pics I had to take for them so I figured I'd put it here. Thanks Mathis for helping me prove my case. The love seat section had none of the side bolts.

Got help from a sales man name Warren. He was really helpful. He Let me know about the different…read moremattresses and with his help we found the perfect mattresses. Thanks so much for the wonderful sleep.

We feel misled into believing that we could return the mattress after 30 days and get a refund. The…read morerefund was for several hundred less then what we paid for it.

This review is about a year late but I shopped around last year for mattresses and got a good one…read moreat a reasonable price at this location. David Sultuska was a very nice, knowledgeable sales associate.

We went to Couch + Co after checking out their Facebook page, and we received great customer…read moreservice from Chandler and his brother. They helped us figure out the right couch to fit our space and were extremely kind. After ordering, we were told that the couch would be delivered in 3-4 weeks, but we were pleasantly surprised to receive a call that it would be delivered early! We absolutely love our Mya couch and recommend couch + co to all our friends!

I paid just under $2,000 for a sectional couch and specifically pointed out damage on the floor…read moremodel while in the store. I was assured that the couch being delivered would be a brand new piece, not the damaged floor model. When the couch was delivered, it had damage in the exact same location as the floor model I had pointed out. I was told the couch they delivered came from the Tulsa location. I was skeptical so I asked the delivery driver where he picked up the couch. He picked up the couch at the Okc location. On top of that, the couch arrived missing 8 of the 16 legs. Replacement legs were later delivered, but those were also damaged. I was told a replacement couch and legs would be ordered and delivered within three weeks. Three weeks passed with no updates and no replacement parts. Each contact was initiated by me and with each inquiry the communication consisted mostly of being told the parts were expected "any day." I was offered a floor model, which I declined since I paid for a new couch. After weeks without a proper resolution, I finally submitted a credit card dispute. Interestingly, right after that I was informed replacement parts had suddenly "arrived," which raises questions given the timing. Very disappointing experience. I generally love supporting small businesses, but this situation is a reminder to document everything, every time. I work long hours away from my family to be able to afford purchases like this, so it's incredibly frustrating and disheartening when something that should be straightforward turns into an ongoing issue that feels rooted in dishonesty.