Why 5 stars? Because I got a great desk chair at a fraction of the price…read more --- --- --- I was in desperate need of a new chair as mine was rapidly deteriorating. I read reviews about top chairs and the Steelcase Leap was one of them. Unfortunately, it cost more than $1,000, and sometimes over $2,000 with certain upgrades, so it wasn't really realistic for me. So I made it my mission to visit every place in the Greater Houston area that sold desk chairs. Signature was the furthest away from my house, and I was tempted to forego the drive. But I found a couple of other things to do in the area and just made a day of it. I actually first visited Signature at their old location, on the day that they were moving to their new location. There weren't many chairs available because things were in transit, but one of the employees showed me the most popular option, and I couldn't have loved it anymore. It was the Steelcase Leap v2, which retails in the price range that I mentioned above. However, at Signature, these gently used chairs are $350. As it turns out, my new employer provided me with a stipend for office furniture of..... $350. A match made in heaven. So I went back a couple of weeks later, this time in their new location. And this time, there was a gigantic room with approximately 10 million different office chairs inside. I was told that this was not even half of their inventory, which is crazy. But I was so happy with the Steelcase Leap and its price that I didn't even bother trying the other 9.9 million options. I can't recommend Signature highly enough. Get a great chair (or any office furniture) that's like 97% new for a fraction of the price.

Okay. Okay. I came to Signature Furniture because of their Facebook ads. Every few hours every time…read moreI'm on it. So, I made a point to come to see it myself on a weekday. They close at 2 pm in Saturdays. I was greeted by a friendly employee who then introduced me to the sales guru, Kalani. I told him my budget on an office chair because the one I'm sitting on is no longer functional. It wobbles like riding a horse. He showed me 2 types of chairs made by Herman Miller. One has great back support and many adjusting features. One cheaper and without a couple of features. I'll take the higher one because that adjustable back support. I also toured showroom while I'm looking for an L-shaped table. All they got is sit stand desks, even L-shaped. It was pricier than I could afford but they look and feel nice. I told him I need to check with my employer if I could get subsidized for a replacement chair. As I was thinking, it's time to replace my El Cheapo L-shaped desk from Amazon. I had it for a year and my whole-body aches because I sit all day. I'm forever grateful to see they got what I needed. It's not far away from Chinatown. I will be back to pick up few furniture to resettle my working from home office with comfort and style.

First off their customer service sucks. I won't be coming back! They never pick up their phone when…read moreyou call, it's only text and the lady there want you to help move your own stuff and there's only one person talking so when I came in to pick up my purchases, the lady was talking to other customers and I had to wait. After I paid for it she kept talking to other customers and I told her I'm in a hurry. She said she needs help so I got my husband who doesn't speak English and I'm sure she can tell he doesn't since he's not Vietnamese. He waited in there about 10 mins just sitting down and when I came in to see what's the hold up the lady said she told him twice to go upstairs to get the stuff. When I ask my husband he said she told him to sit and wait. At this point I'm getting irritated cuz customer service sucks but then when we saw the items, it was dirty after we already load it up. So we had to bring it back in for another one. She brings out a different color out,, black instead of white when we ordered white.. i told her no we order white and she said I was giving her a hard time cuz I complain the white one is dirty. When you buy something of coarse you want a clean new one. How annoying. After spending almost 2 hours here I told her I don't want it anymore customer service sucks she wouldn't give me my money back. She told 20 percent stocking fee. I told her no I want ALL my money back. She didn't give me receipt yet but after I call the cops cuz she wouldn't give me my money back, she then gave me receipt that says 30 percent stocking fee!!! I'm very very upset. She said I lied about the color that I didn't mention color white when I came with my mom and my sister. We all said white to match the color we have. DO NOT COME HERE!!!! BAD SERVICE!!!!! I GIVE THIS PLACE 0 STARS!!!!

Delivery can take a while but it was very helpful that they assembled everything for me and moved…read moreto the right rooms. Very good value for the money.

We purchased a posh and lavish mattress from this store. The mattress is customizable on each side…read morein terms of firmness and softness. We are enjoying the mattress. The salesman was very helpful and informative. We just went back today to purchase pillows. We had a different salesman, also knowledgeable and helpful. I recommend this store.

Steve did an awesome job helping me pick a mattress for my needs. He was knowledgeable and the…read morestore has a vast selection to choose from in store and online

Incredible selection for every price range. Totally saved my back with such quality chairs. Bought…read morefor my whole family.

I highly recommend this store! Lots of parking out front. Huge warehouse full of used furniture…read more Absolutely no pressure from the sales lady and she was so very helpful and patient as I tried many, many different chairs. They also deliver. And I was fortunate, they even delivered the same day! I was very impressed with the large volume and great selection and prices!!

Will neverrrrrrr buy anything from them again. Never received the bed or mattress. Spoke with them…read morenumerous times on my delivery date and was told each time the driver is on the way. All lies. Never received the bed today. Called the driver who blankly said they had a problem but wouldn't say what problem. However, it sounded as if he were asleep. I asked for a manager number, which he said he didn't know. Everybody is full of bs there. They will have a problem out of me in person first thing in the morning, guaranteed! I want my damn money back!!!

Vent nice people up there, very nice service, all the team help me a lot, I really like the catalog…read morethat they offer, good prices.

Went to this place a few days ago and got some new furniture and mattress i really liked the prices…read moreand i will definitely be coming back to get more. The owner and staff are very professional and help you choose what is right for you.

If I could give them 0 stars I would. Absolute worst people I've ever seen try to run a business…read more Sold me the wrong frame. Called them and told them I would come and pick up the replacement (in the rain by the way) and by the time I got there they had closed the shop. Knowing I was coming. That's some of the most sorry shit I have ever seen.

While Patio One does have a beautiful selection of furniture that seems to be of high quality,…read moretheir customer service and communication is egregiously lacking. We bought an outdoor set in late summer 2021. They delivered most of the pieces but said the sofa would be delayed until January 2022. We were fine with that as we were planning to fix up our new patio in early spring and could wait. It is now almost May 2022 and no one from Patio One has contacted us. We have always had to call them, and when we do they always deflect us to their warehouse, who tells is a new month it "should" be in stock. We are nearing an entire year that we've waited for a very expensive couch and we have no idea if we'll even get it in time to enjoy it during the spring. I understand that the supply chain continues to be impacted by the pandemic, but no communication, updates, or compensation offered has made the experience frustrating.

Purchase multiple pieces of furniture, tables, etc. Seller stood behind their product.read more

The service and selection offerings were awesome! I love the individual care provided and the…read morelevel of education given based on my needs and preferences. The price offerings were also great and I love how everything was explained.

My friends love them but my family is 0 for 2. I went in at least 3 times trying to make sure I was…read moregetting the right mattress. My number 1 priority was I didn't want to end up sleeping in a bowl. A year later here I am sleeping in a bowl on top of some folded sheets to help fill the dip. My daughter went yesterday after I warned her of my experience. She told the salesman she wanted to see hybrids and cool tops. He showed her the cheapest mattress in the store with the comment of you can't afford it we can finance. What a condescending attitude. She did say she loved the service from Mattress Firm!