Outstanding facials with extractions. Something you can't find in NJ. Friendly staff and relaxing zen vibe environment

This was such a relaxing experience. The massage was deep. but not painful. The moment you enter this establishment, you feel a sense of relaxation. They provide you slippers once you check in. My massage felt so good. I'll be back. read more

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This spa in Staten Island has been a haven for decades. Maria offers a beautiful massage consistently. I have also enjoyed a wonderful facial. The staff is professional, and the spa is clean and peaceful. I would highly recommend. read more

Let me first start by saying Claudia always gives a wonderful massage, which is how my deep tissue massage began. Unfortunately the reception desk was just outside my massage room and fifteen minutes in, having truly enjoyed that time, the receptionist began this loud conversation with a gentleman that went on for a good 20 minutes. Claudia raised the music and the white noise two different times, trying to soften the effects of this loud conversation. I was so upset since this conversation totally interfered with the calm, quiet, peaceful atmosphere you are supposed to enjoy while experiencing a massage. How could the receptionist not realize her extended loud conversation wouldn't interfere with what this facility supposedly offers: a 60 minute respite - RELAXATION! Following my massage I relayed my annoyance and disappointment to the receptionist, who apologized repeatedly, but offered nothing else. Should you consider visiting this venue, definitely ask for Claudia, and most definitely a room quite a distance away from the reception desk. - read more

I enjoyed my Swedish massage very much. I don't go often for massages, and have tried a few places, and enjoyed this one the most. The spa was quaint, and ambiance was very calming. I felt the pricing was fair as well. read more

We had a couples massage and it was absolutely amazing. The sauna was so relaxing and the massage therapists did an amazing job!

Holy moly, I had the most amazing prenatal massage here! My therapist used just the perfect amount of pressure and got to all my sore spots, and there are many given that I'm in my ninth month of pregnancy. I left feeling amazing! Thank you! My husband got a regular Swedish massage with me and we both left feeling so relaxed! We are both planning on returning again. If you want a nice relaxing massage, be sure to check them out! read more

60 minute deep tissue massage with Lorraine I feel better already! Lorraine always asks what to focus on. She does this without ignoring everything else. read more

Great massage and discreet calming atmosphere but very expensive....my girlfriend bought me a massage for my birthday and she included the tip but didn't tell me...the masseuse didn't tell me either when I handed her $20! $125 1 hour plus girlfriends $20 tip plus my $20 tip? $165 for and hour massage! Crazy! This isn't a full spa treatment in a resort it's a house on Staten Island! read more

I have been coming to Relax on cloud 9 for 17 years and have been rejuvenated by Claudia so many times thinking I would never get back to myself again, but she pushed me through and got my arms working again and now she's working on my legs! I love this place, it is my sanctuary. Doreen is one of the best owners you would ever meet and cares a bout everyone (even the mean ones). The house is to die for, it's over 200 years old I believe and each time I visit it's got a way of saying hello and welcome. I wish I could be there everyday. I couldn't live without these wonderful people! read more

I always love my experience at Relax on Cloud 9. My husband and I go each year for a couples massage on our anniversary and always love it. I just went yesterday for a facial with my mom and loved it as well. The atmosphere is lovely, the staff is warm and friendly. The services are great! I highly recommend Relax on Cloud 9! read more

I love everything about Cloud 9. The staff, the services. I feel completely at ease when I'm there.

I came here yesterday for what I hope to be the first of many prenatal massages. As the two little boys in my belly grow, so does my belly...at an insanely rapid rate!! I am feeling the associated aches and pains of a protruding middle and carrying around 15lbs of extra weight. I need relief and relaxation. I pass this place every time I visit my parents...so...here goes nuthin. Well, nuthing but $80. Speaking of nothing, I can find nothing wrong with Cloud Nine. It was a nice experience from beginning to end. It is easy to find, there is off street parking, the atmosphere is calm and cozy, the staff is warm and kind, and the massage room was clean, comfortable and nicely decorated. My massage therapist did a fine job. And yet...I was not blown away. I did not experience bliss. I would have liked...uh...less oil and more pressure. It felt more like a relaxing rub down than the remove my aches kind of massage I was wanting. I did tell him he could increase the pressure during massage, but still got pretty much the same. I have a feeling if you book one of their many other massage types, you will get just that. Perhaps the nature of a prenatal massage lingers on the assumption that preggo mom is delicate and mustn't be rubbed too vigorously. CRAP is what i say to that. read more

I have been going to Cloud9 for a few months and have always had a very good experience. I have numerous issues with my body and my masseuse Claudia is absolutely amazing to say the least. I also seen Lorraine and she was very good as well. When I leave I have no pain for weeks. read more

My girlfriends and I had a wonderful time at this spa recently. We each had a 45-min massage and enjoyed the sauna beforehand. The last time we got to do this together was 8 years ago, which was before I moved to CA and we all got hitched and had kids. I was surprised that there weren't any reviews on Yelp for this place (with the exception of 1 but it has this place listed under "yoga"). But I'm glad to put it on the Yelp map. The staff were kind - Doreen is awesome - and accommodating, and the facilities are absolutely charming (the spa is located in a pre-1900s house). The prices are very reasonable given the quality of the massage, the atmosphere, the staff's attention to detail, lovely waiting area and facilities. We look forward to going again. I know my friends are planning to bring their hubbies for a romantic escape. It was very man-friendly. They had rooms with 2 massage beds, their sauna and shower room accommodated at least 2 people and the decor wasn't frilly and pink. The sauna before the massage is a must - it's so inexpensive too - and we are definitely going to hang out in the sauna after the massage next time. And we will probably try some of the other services, like a facial. They carry Dermalogica, and I love those products. Super place. Lovely spa experience. read more

Just got a massage with Lorraine ... she was amazing!! The place is quaint and homey ..simply lovely. This is my second time here and was not disappointed, I am sure to return. read more

We usually only go for the massages which are really good. Like one reviewer before me mentioned the massages are not a full 60 minutes. The ambiance and the classical musical playing in the background is very relaxing. I've had a spray tan, facials, massages and a mineral bath at RC9 and all except for the spray tan were really very good. I'll stick to beach bum for the tan. I'm booked for a sauna and massage combo next, can't wait! read more

Relax On Cloud Nine - Couples massage. - Yoga Near Me - Staten Island, New York

Did yoga at cloud 9 spa for a few months and I loved it it was a convenient location pretty good parking most of the time and the schedule works too for a working person I don't think they host yoga classes any more but if they bring them back I'd do it again they had small class sizes too..a plus for beginners read more

I had a leg and foot massage with ginger oil. It was great. The therapist was great and applied perfect pressure.

I really enjoyed my massage at Relax on Cloud 9. First, they fit me in last minute, even though I had never been there before. Then the massage therapist really listened to me as I explained what I wanted done, and worked extensively to relax me, particularly focusing on TMJ trouble spots. She even went about 10 minutes over time, and took the time to ask me if the pressure was good enough and adjusting accordingly. Not only was the massage wonderful, but the place itself is a delight. Light & airy, yet cozy at the same time. I will definitely be back there! read more

Every time I come to relax on cloud 9, is exactly what I get, a nice relaxing experience! I have been coming here for a few years now, I only wish is that I could come more often. I sometimes go 6 months in between visits. With this in mind, I will try to get a relaxing massage every 3 months. read more

I felt welcomed & comfortable from the moment I entered through the doors. The atmosphere was very relaxing all throughout my visit. I highly recommend read more

Had a great experience here! I was a little nervous, but the whole experience was great from start to finish. Daniel was my massage therapist, and he was very experienced and knowledgeable beyond what I have experienced in the past. Highly recommend, and I will be visiting frequently now. read more

I've been going to Cloud 9 for years, and it is by far the most relaxing and peaceful experience I've had in terms of massages. Dawn is an amazing massage therapist, and I'm pretty sure she has magic fingers because she finds problem spots in muscles and aches that I didn't even know existed! In response to the one negative review, every employee working at Cloud 9 has always been professional, welcoming and accommodating. Please consider the majority of the reviews if considering cloud 9. While the prices are definitely up there, if you get a massage therapist like Dawn, it's totally worth it. read more

Best massage I've ever had in my life!!.... SARAH has healing hands. I'm locked in this Cloud forever. Love the atmosphere, kind reception and the cozy Victorian escapade. Highly recommended. read more

My massage was the best ever . A little pricey compared to many others. I would recommend the deep tissue with Lorraine. It was a great experience . Going again this week for a Swedish read more

I was welcomed by the front desk excellently. Massage was enjoyable. I would have like a bit more friendlier masseuse other than that all was great! read more

I just received a nasty message from a Dawn S. From this business. This is the most unprofessional business I have encountered. The level of unprofessionalism I have experienced here in Staten Island this far is a pathetic display of petty BS. If I receive any further messages from this business, I will send in a report to the BBB. Get a clue how to be a professional and stop harassing customers who write a truthful review. Just because I am a massage therapist doesn't mean I shouldn't speak out about the crappy service I received. It has nothing to do with competition. I don't work in this area. The massage sucked and the massage therapists were unprofessional period. read more

Relax On Cloud Nine - Never seen such unprofessionalism in my life. Let's harass the consumer because they write an honest account of your business. - Yoga Near Me - Staten Island, New York

The massage was good, however my fiancé pointed out that we paid for a couples 60 minute massage that lasted about 40 minutes. We arrived at early for our massage that began around 315 and ended at 352 to be exact, making our massage about 40 minutes total. Pretty disappointing will not be returning read more

In the past, I had a really great experience here. My massage was excellent and it was reasonably priced. This time, my massage was mediocre at best. I don't think I'd come back here again. read more

Ahhhhhhhhhh.......... Always a great experience!!!!!!! Thank you Doreen

I love this place. It is my favorite place to get a massage even though I don't even live in Staten Island anymore and beats any of the places I have been to in other states. The prices are very reasonable and I've never had an issue getting a timely appointment. Yesterday I saw Dawn after straining a muscle in my shoulder (which is a chronic problem) and sitting on a cross-country flight and she did an amazing job. She asked a lot of questions to make sure I was comfortable and alternated massage and heat to help relax the shoulder muscle, which felt so good. She instructed me to ice it when I got home and I feel so much better today! One of the best massages I have ever had. read more

My husband and I had a couples massage here for our Anniversary a couple of weeks ago. It was a very relaxing experience. My masseuse was Claudia and my husband's was Maria. I have received several massages from Claudia but this was my husband's first time with Maria. Claudia was very attentive and accommodating as always. She is very receptive to the client and has a relaxing soft touch. My husband thoroughly enjoyed the firm touch of Maria and she relieved some muscle aches he had in his lower back. The massages were so relaxing that at some point we both nearly fell asleep! The overall experience was wonderful. Both masseuses made sure we were comfortable the entire time. This was a perfect way to start our Anniversary celebration. We will definitely be back. read more

well let me just say my experience was AWFUL! ... Definitely way better places on the island. Took me a half hour later than my appointment, so i sat there for a half hour as DAWN ate her lunch when she had a client booked and knew i was waiting. Then finally got in the room payed for the 45 minutes and got a half hour. I timed the massage therapist little did she know. When she told me I was done i looked at my watch and realized that was only a half hour. When asked to speak to a manager DAWN left the room so fast and made one of her co workers deal with the situation ( feeling GUILTY much dawn ?)... DISGUSTING! UNPROFESSIONAL to say the least. Never again will i waste my time or money. Oh and was in major pain after wards from probably what was the worst massage of my life ! read more

Claudia does a phenomenal prenatal massage and Salome did an amazing mini facial. I was very pleased! Will be back for sure.

Loved it and I loved how it was an old Victorian house. We got couples massages and I relaxed and had some tea before. It was a good experience...can't wait to go back. read more

I cannot say enough good things about this spa. Everyone is friendly and professional. Very clean and relaxing atmosphere. Great facial and massage. read more

I always loved Relax on Cloud Nine and enjoyed my experiences there. It has been a while since I have visited but after receiving a gift certificate for my birthday I set up an appointment. Let me first say that my massage was excellent, the massage therapist was very professional and knowledgable. Where I had a problem was the stray cat roaming around the spa. I can not believe that a stray would be let in the spa not knowing if he had fleas or worse. Between not feeling comfortable with the cat all over the place and the litter box at the desk, I did not find this to be a very Zen experience. There are too many other spas around to go back to an unsanitary place. read more

There is a reason they have been voted "Staten Island's Best Spa" two years in a row! Always love coming to Relax on Cloud Nine for a spa day- you will walk out feeling refreshed and relaxed. Also their yoga classes are top notch- buy their yoga pass and you will get a great deal! read more

I bought a 90 min massage for my wife for mother's day. The staff was very friendly and welcoming. We lost the gift card and my wife was upset. Cloud 9 had a record of the gift certificate and honored it without a problem. Im am very thankful. Very good customer service. My wife came home from her massage very happy and relaxed. I will definitely get her this gift again from cloud nine. read more