I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL

I had to follow up and let people know how helpful this company was. I was looking for a place to…read morerent and frankly was getting tired of dead end listings. I called about a condo listed with Real Property and the guys there made it their business to make it as easy as possible from the time I called them, through the application process, and dealing with the homeowners association. They continue to be helpful even after we moved in when we had a minor issue with a leaky sink. We can make service requests and pay our rent online and it seems like there's always someone available to help. I think this should be the standard when renting a place. Thanks!

I'd been looking to rent a new home and RPM had a townhouse that was exactly what I wanted. The…read moreentire application/move-in process, from the first time seeing the home to the moment I moved in, was completely seamless. I was able to do almost everything online, which worked out great because of my busy schedule. Added plus, rent can be paid online and all maintenance can be requested online, too. Ana & Pedro were helpful and professional. Love my new place. I definitely recommend RPM Dade!!

Unresponsive via email and phone regarding local neighborhood management with home owners /…read moreresidents. Specifically Mystic Forest III neighborhood. The formal response from the association for a resident breaking Rules and Regulation, established by the association, for a neighborhood is "call the police" without involvement. Very disappointing to hear from an HOA as a resident / homeowner.

This management company is one of the best around. They help our lovely association every single…read moreday. Repairing the streets, repainting out homes. They keep order and structure when we didn't have before. Our beautiful International Princess has never been better. Thank you to Ace Top keep on doing a wonderful job.

Tarrible Rude and obnoxious (shoutout Patricia at the front…read moredesk). Good luck getting any answers from them or getting anything fixed in your apartment building Stay away

This is by far the worst management company I have ever seen. The only way the board decided to get…read morewith this is if they offered kickbacks to the board and we are going to get to the bottom of it. Terrible customer service, And now I am stuck waiting for an appeal process that is losing me money for every day that is happening. terrible

If I could give Atlas Property Management zero stars, I would. My experience with this company has…read morebeen incredibly frustrating and disappointing. Unfortunately, it reflects a serious problem with poor communication, lack of professionalism, and a complete lack of accountability. One of the biggest issues is how unresponsive this management company is. Emails often go unanswered, phone calls are rarely returned, and simple requests from residents and owners take weeks to be acknowledged -- if they are acknowledged at all. For a company responsible for managing a condominium association, this level of unresponsive management is unacceptable. The situation becomes even worse when dealing with Frank, the manager. In my experience, he shows very little professionalism or respect toward residents and property owners. Communication with him is extremely difficult, follow-ups are constantly required, and clear answers are almost impossible to get. Instead of transparency and support, what you get is avoidance and delays. For a property management company handling association matters and community concerns, transparency and reliability are essential, especially when residents are paying HOA or condominium fees. Unfortunately, the overall experience with Atlas Property Management reflects a serious lack of transparency and poor communication with the community they are supposed to serve. A management company should bring organization, professionalism, and solutions to a community. Instead, what many residents experience with Atlas Property Management is unnecessary stress, delays, and frustration. This is honestly one of the most unprofessional and careless HOA management companies I have encountered. If you are a board member or condominium association looking for a management company, I strongly recommend doing thorough research and considering other options before choosing Atlas Property Management. Residents and communities deserve responsive, transparent, and professional management -- unfortunately, that is not what you will find here.

I live in a community managed by Atlas Property Management Services, Inc. here in Doral, Florida,…read moreand I can honestly say they've been amazing to work with. The team is always professional, responsive, and genuinely cares about keeping the property in great shape. Susana is the best! She goes above and beyond to help residents, answer questions quickly, and make sure every issue is handled efficiently. It's refreshing to have a property management company that's so organized and proactive.

I have lived in South Florida since 1999, and I have lived within associations 10 plus years. I am…read morecurrently in a community that has been using ASPMG for more than 5 years. A few years ago I requested a copy of our associations by laws, and I was told that if I wanted this I would have to pay an outrageous amount of $$. I have since requested assistance with sending out ballots to vote for new board members, I was told 3 o 4 different times that they would assist me with this paperwork. I attempted calling and I get the runaround and I'm told the person I need to speak with is busy in meetings, then I never get a response. Be aware of this before making the decision to use this companies services.

As a resident in the community, I've seen firsthand how much of a difference good property…read moremanagement makes, and ASPMG stands out. Communication is clear, issues get handled quickly, and they actually follow through. Maintenance requests don't disappear into a void, and updates are timely and professional. What really sets them apart is their organization and responsiveness. You can tell they understand how to run a community properly, from financial transparency to vendor coordination. It feels structured, not chaotic. If you want a management company that's proactive, accountable, and actually presen