1. Reitz Dental

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Wyomissing, PA

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Reitz Dental

5.0 (1 review)
Closed • Closed

Services - Reitz Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

Reitz Dental Photos

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8 years ago

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Grove Dental Group

Grove Dental Group

2.5(50 reviews)
0.6 mi

I am a Vietnam war veteran with an additional Aetna Supplemental PPO Dental plan. I am in need of…read morenew dentures, contacted Grove Dental, made appt, had 1st impression made. Office staff verified (twice) at that 1st visit that they would accept Aetna's proposal of $1,602. Ten days later I return for another fitting Now they tell me they are NOT sure I have Zero co-pay for the dentures they have listed at $4,800. I leave asking them to clarify all this. NOW, they receive confirmation from Aetna, my agent and I do a conference call, the person At Grove Dental again confirms I am and will not be liable for any Co-pay PRESENT DAY JULY 27th 9:30am I arrive for my designated appt, again the office manager tells me they have not received the confirmation from Aetna, THIS is now the 5th incident where Grove Dental has no ides what they are doing when it comes to patient rapport. HOW, many times must I or any patient put up with such incompetence where the left hand has no idea what the right hand is doing, do they not talk to each other at Grove Dental does one tech do something and not tell the others, does one office administrator do something and not write it down or tell any of the others working in the office? TODAY, the office manager wanted me to have a seat so she could go over my records, why, are yo hoping for a different result than what you already have after 5 times of quoting me and Aetna a price for your services. SORRY, you're inefficient and NOT professional when after all this time you still can't get your act together. Had this scenario bee positive and not negative I would have reconsidered writing such a scathing report... WHAT GIVES WITH GROVE DENTAL ??? Is it the money or is it complete incompetence ?

lused to love Grove Dental and would tell everyone to go here. But now I tell everyone to never go…read moreto Grove. For the past couple of years I have had nothing but horrible experiences with Grove. They have double billed me, my parents, and I know friends of mine who were double and even triple billed. Every other dentist bills the insurance first and then you pay why they say you owe. But oh no not with Grove. You are paid in full at the time of your service you then receive a bill for double sometimes triple the amount you have already paid. Frankly it is borderline financial harassment. The doctors always seem rushed because of how many patients they have. The last time I got a filling the doctor didn't even wait until the novocain took affect and started drilling. I will no longer be a patient of Grove and will NEVER go back or recommend anyone here. Update from my original google review. I have since been to a new dentist who has told me that she doesn't see any reason as to why I have so many fillings. I now have permanent tooth pain because of the amount of fillings. I also have now have extreme anxiety going to the dentist because of the last experience I had at Grove.

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Grove Dental Group
Grove Dental Group
Grove Dental Group

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Aspen Dental

Aspen Dental

2.2(35 reviews)
0.8 mi
Available by appointment
Emergency services

Went for an appointment for my dad only to wait an hour and never got seen. Other patients came in…read moreand got called right away while we were still waiting. We decided to leave. Called again and got another appointment. Let's see how it goes. Went to new appointment and got seen. They were kind and their prices were great since we were paying out of pocket.

This was my first time visiting at Aspen Dental in Wyomissing. My appointment was for 10am. I…read morearrived at 9:40 the door was locked it looked as if no one was inside and there was a lady already waiting. As i wait, 5 additional people arrived. A fedex truck came at 9:58 and the receptionist opened the door for them and then allowed the people inside. The receptionist was kind and friendly gave me an iPad to fill out my information. A young lady came and took me to take me to do my X-rays, she was very kind and friendly as well. She explained everything in detail and also explained what she was doing and why. Very nice and informative. Then she took me back to a cubicle where she had me lay in a dentist chair took additional photos of my teeth where we met with a dental hygienist looked over my teeth she was very pleasant and informative as well. The Dentist came in looked at my teeth and X-rays He informed me of my cavity in my uppper right side. That he has one patient that he is with right now and he wil be with me momentarily. He was very kind and explanatory as well. The hygienist proceeded explaining everything to me and took me to the front office where I met with the office manager about billing Kayla was her name. She was rude and abrupt. She showed me a breakdown of the cost of my X-rays cleaning, deep cleaning, cavity filling treatment today. When she was finished speaking. I pulled up my insurance on my phone and showed her that all these things are covered 100% That my co-pay is only 50$ She was very rude when speaking with me and threw a paper at me and said we'll sign this then and we can't help you then. I don't know when we can get you another appointment I said I'll do all the stuff because my insurance pays for everything I get everything done my insurance pays for and she said They don't cover everything I showed her they do and she proceeded to tell me I have to pay an additional 1200$ I said I'm going outside to call my insurance company and I did I went outside called my insurance company gave them the information and codes for the deep cleaning all three codes she was trying to bill me extra for and the insurance adjuster said that they are covering them 100% they were still on the phone with me as I walked back in the dental office and I told the receptionist And the adjuster said if they hve a problem with it they can call her or do a preauthorization I waved the hygienist down and explained the situation we sat down and spoke about everything I told her how Kayla was treating me and acting like a bitch very rude and unprofessional She said she can fit me in later that day Then I asked what about my cavity she said I can do both tomorrow at 10:30 am I said ok She said wait here I'll go get the office manager to put you on the schedule She comes back and informs me that the owner of the company is in surgery and she can't put me on the schedule due to what transpired today until the owner gets back to her My appointment was 10am But I couldn't get none of my services done I got nothing done Nothing Unacceptable

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Aspen Dental
Aspen Dental
Aspen Dental

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Deibler Valerie - untitled

Deibler Valerie

5.0(1 review)
0.8 mi

I will admit I am a huge baby when it comes to going to the dentist. I usually hold off until there…read moreis an issue then go I know this is the reason I dislike going to the dentist but I'm stubborn. I went to Deibler Dental and the only mistake I made was not going years ago. She is by far the best most caring gentle Dentist I have been to in my 54 years. I am completely astounded by the care I received for a last minute emergency. The staff are extremely friendly knowledgeable and helpful. The Dental Hygienist seems to know more about dental care then many other dentists that I have been to. I am switching my dental care to Deibler Dental and would recommend her to anyone I know !

From the owner: Deibler Dental is your dental care in Wyomissing, Pennsylvania. If you are someone who has a bit of…read moreanxiety about the dentist, we strive to help you feel as comfortable as possible. We have the best technology and pain management methods available. Allows us to help whiten your teeth and give you back a sense of confidence when you flash a smile. Restorative dentistry includes teeth whitening, implants, crowns, bridges, veneers, fillings and dentures. All of these things are meant to fix problems with your smile and help you get rid of any pain. Our goal is to have you in quickly and back out. We always welcome new patients and have a stress-free check in system. Our insurance filing is easy and we take patients of all ages. Call us to schedule an appointment.

Reitz Dental - generaldentistry - Updated October 2026

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