I'd initially booked a manicure but was unable to have this due to an injury so called up and asked…read morefor gel pedicure instead. I received an email confirming the change and clearly stating the new price of £35. When finished I was charged £59. I thought this was more but thought I'd maybe misread the email. I checked when I got home and found the email did say £35. I called to try to rectify this and I was also told she was too busy to deal with this issue. I wouldn't have had the pedicure had I known the cost would be £59 but despite a number of emails, Donna and Charlene have refused to try to rectify this, instead blaming their booking system. I feel this not only highly misleading but awful customer service. In addition the treatment started 15 minutes late and lasted minutes less than detailed.

From the owner: Thalgo/Espa facials and body treatments, Eyelash extensions, LVL lashes, Shellac Manicures, Spa…read moreManicures, CND/LCN gel/acrylic nail extensions, Spas Pedicures/ Shellac Pedicures, Hot/Warm Wax, Sports Massage/Accupressure Massage/Deep Tissue Massage/Accupressure Facials/Magnetic Field Massage/ Reflexology, Male Grooming, Spray Tanning.

Lovely Salon I had a fabulous experience at this salon! I…read morehad Tony and his attention to detail was excellent. I have quite thick hair and he put some long layers in giving it lots more movement and shape to it! I would highly recommend if as like me you were looking for a new hairdresser and a new look.

Before I started going here I had a phobia of hairdressers and used to go as little as possible…read more For the past couple of years I have been going here regularly, and I actually enjoy going. The staff are very friendly and down to earth and it honestly feels like going in for a chat and having my hair done is a bonus! Not one of those hairdressers where you feel self concious just walking in, very down to earth yet professional at the same time. For those that are interested you can also have your feet up and the massage chair on while having your hair washed. Upstairs is a beauty salon bit with fake tan, manicures etc which is also quite good.

Like the previous poster I have only used this place for waxing, they have always been very…read moreefficient. Just before christmas I managed to get an appointment at quite short notice at the same time as my friend who had a facial and I ended up sitting in the reception for quite a while and the staff were very friendly and gave some great advice about fake tan to cover strap marks! They had a good range and got some testers out for me too try.

Called to book an appointment for an eyebrow tint and shape. Confirmed that I was a new customer…read moreand had never frequented their business before. Arrived for my appointment after taking time off from work (which I will have to make up) and was asked if I had a patch test done, obviously meaning that I could not have the eyebrow tint done. I said no and that this was never discussed when booking my appointment. What a waste of my time. Took time off from work to make sure that I was on time for my appointment and they can't even get the pigging appointment right. If you do intend to use these people. please make sure you know everything before you arrive for your appointment. I can safely say that I will not be using them. Cheers for wasting my time!!!

This is the only beauticians I have ever been to so I was initially nervous. It turned out I didn't…read moreneed to be. The staff were courteous and got on with the general chit chat that is required when they are doing unspeakable things to unspeakable parts of your body. I would say the only thing that let's it down is the tininess of the reception area. I was in there with one other woman and there was barely any space to squeeze past. The waiting chairs are also fully visible from the street, and while I wasn't embarrassed to be there, I'm sure more sensitive souls could be.

From the owner: Beautique Medispa in Reigate and Dorking offers a wide range of treatments delivered by highly…read morequalified staff in very luxurious rooms... your comfort matters to us. We have a fabulous facial menu to choose from inspired by cosmeceutical brand Skincare by OSH. that also includes the popular CACI treatments. For result driven clients we offer advanced aesthetic procedures including micro-needling and chemical peeling. Our skin health experts will undertake mole and skin-tag removal along with blemishes and red veins. We offer hair management systems using IPL/Laser or the Lycon Waxing System for increased client comfort. Leaving the best to last... our therapy rooms are designed to help you unwind and we have a massage menu with something for everyone.

I have been going to Samantha James hair design for years now because I love the hair cut and…read morecolour I get. I am in my early 30's and very fussy about my hair and I am always pleased. IN fact I am a regular customer for the beauticians too as I have a spray tan and waxing there and thats great too. I have recommended this to friends too and thats because its fantastic as I wouldn't recommend if it wasn't. I am really surprised to read the above comments because I can't believe that would occur, it seems a little story telling as for all the years I have been there I have never seen that service. Shame as I would hate people to think that the place is like that. HOWEVER I am raving about this place because its fantastic but the down side to that is that I don't want it to get to busy as I won't be able to get an appointment!!!!!!!!!!!!!!!!!!!!!

What a self-important, overblown operation. Like many hair salons, they're under the mistaken…read moreimpression that snobbery translates into glamour. I once had my hair coloured here, and was given not a penny of the £130 I spent on it back when, within two weeks, it had faded out to a muddy mess. I was told by the owner it would have needed to have been bleached if I wanted it to take properly, but I had said specifically to the stylist I was willing to have it bleached before she'd even started. Then I was told well, reds can be tricky Huh, would've liked to have been told that before putting my hair through the process and before being relieved of my £130. When I said as much to the owner, she got very shirty and said I just got back from vacation, I don't need this, and she walked away. I also have two friends who received haircuts that were nowhere near what the stylist had been advised they wanted. The one who had her hair cut much shorter than she'd said she wanted let them know, and she was treated very shoddily, as well. Too bad. Redhill could use a bit of glamour, but it certainly isn't going to get it via self-important shops like this. Note if the owner is listening: People want to be made to feel GOOD at a hair salon, not like stupid peons who should be lucky you'll take their money.