Ok. This is my new favorite store…read more I was looking for travel related gear for an extended trip that would accommodate my minimalist travel style. Hooray for The Base Camp and their phenomenally trained staff. Expectations exceeded! The people were knowledgeable, looked up information when I couldn't find the exact thing I wanted, offered to order something not in stock, but could get from their store in Denver, and then let me explore other inventory. They also made it clear I was under no obligation to buy what they ordered if I changed my mind. No deposit, no restocking fee. Nothing. Available for answering questions, the employees didn't follow me around the store like I was going to steal something (well, maybe one person did on my second visit), give unsolicited commentary on every item I picked up, or attempt to drag me to every other similar, and more expensive, item. As my trip gets closer, I'll be back here to pick up those last minute miscellany. And, because The Base Camp has things for every type of outdoor adventure, it'll be an easy stop without the big-box hassles for future trips.

Awesome store ! The customer service is top notch. I was greeted when I walked in and asked if I…read moreneeded help with finding anything. They helped me locate what I needed and it was a wonderful experience. Much prefer to shop smaller stores like this one. Thanks to the fella that showed me the disposable pour over coffee !

Very good shoes, but the girl just didn't sell the shoes because my number didn't appear on her…read morecomputer.

My daughter will wear nothing but Converse. Her shoes are falling apart so before she goes off to…read morecollege I insisted on looking for another pair. Stopped in my tried and true location. First off we are "greeted" by an associate with long blue hair who instantly shoved us off to the men's dept. Yes my daughter needs a larger size HOWEVER she can/does wear a smaller size 11 if needed. A nicer associate with teal hair tried to help us but blue hair kept butting in. I finally got annoyed with her pushing us towards the mens side and informed her that we ordered her last pair from online!! They carry them. We walked out, guess she accomplished what she was trying to do. Oh, good end. I just ordered a pair at Shoe Carnival, yep in a COLOR not black or white. Maybe we will try the mall this weekend and see what they can do.

Love the Skechers brand and excited to see an outlet nearby when in town. They are everywhere in WA…read moreand MT, but not really in OR. Pretty decent prices, my go-to is looking in the clearance for great finds. Super cute shoes and even clothing too. Found some slip-ons for work and they are pretty comfy. Note: I actually noticed to buy a size down because how they feel big already. Was going to buy the simple black pair sneakers, but already have a pair just like it.. but you can never have too many!

How can a shoe store not sell shoe laces?! Stopped in 3/30 while in town and asked when prompted…read moreby the associate up front that I'm looking for laces to replace the one(s) my puppy chewed up. Associate tells me that she keeps telling them they should carry some. Wandered back to look at the clearance shoes (just to see if there were any I can't live without) and went up front to purchase the items I had found. Inquire if the associate knows what length I need for my Sketchers (I was wearing them, seemed prudent) and informed she doesn't know. She only wears the slip ons. Told her good luck if your puppy/cat chews on them. Fine, corporate doesn't feel the need to carry replacement laces but shouldn't the associates have some sort of idea of the lace sizes? I for one can never figure out the length and constantly buy the wrong size. Customer service should be more than ringing up your purchases. They already don't help with getting boxes down for you nor sizing. Will I be back? More than likely, I own quite the collection of Sketchers so mildly addicted. Do I expect more from the associates? Yes.

Matt at Time Out Sports gave my sister and I the best customer experience , as customers needing…read morepersonalized help that a busy business could. Talked t my neighbors and they confirmed they go there ALL THE TIME. Time Out Sports has won all my family's business from here on out. Thanks Matt...you're terrific! Time Out Sports is lucky to have you.

I had been hearing the Time Out Sports advertised on the radio for some time now. So when my feet…read morestarted bothering me a few weeks ago I knew I wanted to go in and talk with Cindy. Prior to arriving in store I did my research and found two pairs of shoes that might interest me. Upon arriving, we were welcomed and asked if we needed assistance. I immediately asked about the shoes. Later my husband said the Oofos slippahs might help to support my arches when I am not at work. One pair of shoes that I tried on made the ball of my left foot sore. The second pair I tried Hoka One One Gaviota provides the best support for plantar fasciitis which sounded like something I had. Bought the Gaviota and a pair of Oofos slippahs that also help support my arches. This along with stretching makes my feet feel good and I am now on the road to recovery. Hoka One One's are pricey however I see it as investing in myself since I walk 8-10 miles daily for my job. Got what I came for in a relatively reasonable amount of time. Thank you Cindy for a great experience! This is exactly why we continue to patronize your store. Cindy offers a discount to her repeat customers.

Don't ever work here!! They treat the employees like crap...and then there is brenda( footwear) she…read moreis the biggest bitch of them all!! She will degrade u in any way she can in front of anyone..she is mean,nasty,etc..absolutely no training,then she will call u names for not getting stuff done,when u don't know how...they expect so much work out of u for 14.00$ an hour..this place needs new mgmt as well

Decent store, HORRIBLE customer service. 1 dude in the gun department that is responsible for…read moreguns, ammo, licences, fishing, hunting, safes, smokers, bbq, camping, outdoors, sporting goods etc. 6 cowgirls standing in the front, 200lbs poured into size 5 wranglers, looking at their phones. Don't ask them for help, the gun department handles that. No, Western Ranch or TSC handles my business now.

My wife and I have know Ryan and Summer for several years. To be blunt and quick, they are the…read moreonly people in Billings we will take dance lessons from. I taught country/western dance more than 20 years ago in Denver so I know how dance should be taught. Ryan and Summer do it right and that's why we take lessons from them. They are the best in Billings.

My husband and I have been taking lessons from them since March 2023. We danced with Arthur Murray…read morefor years and have learned so much more from them in that short time. They are very affordable and very knowledgeable!